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Palace Hotel Tokyo

Luxury hotel with 6 restaurants, near Wadakura Fountain Park

  • Free WiFi
From
ZAR 6,098

Image gallery

  • Terrace/Patio
  • Terrace/Patio
  • Club Grand Deluxe King Room with Balcony - Balcony
  • Balcony
  • Terrace/Patio
Terrace/Patio. Image 1 of 179.
1 / 179Terrace/Patio
1-1-1 Marunouchi, Tokyo, 100-0005, Tokyo-to, Japan
9,6.Exceptional.
  • Far superior to any other hotel experience in Tokyo. We were greatly surprised and…

    Dec 30, 2020

  • 初めてのパレス東京 check-inの2時間以上前でしたがお部屋に入れました Grand Deluxe King room with balcony とっても良かったです…

    Oct 13, 2020

See all 303 reviews

Official standards

This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Gap period enforced between guest stays - 24 hours
  • Individually-wrapped food options are available

Guests rated location

Safe
Quiet
Walkable
Convenient
Transport options
  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 290 guestrooms
  • Daily housekeeping
  • 6 restaurants and 3 bars/lounges
  • Full-service spa
  • Indoor pool
  • Breakfast available

What’s around

  • In Marunouchi
  • Marunouchi Building - 9 min walk
  • Wadakura Fountain Park - 3 min walk
  • Museum of the Imperial Collections - 4 min walk
  • Masakado Kubizuka - 4 min walk
  • Imperial Palace Garden - 8 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Deluxe King Room
  • Deluxe King Room with Balcony
  • Grand Deluxe Twin Room
  • Deluxe Twin Room with Balcony
  • Club Deluxe King Room
  • Club Deluxe King Room with Balcony
  • Club Deluxe Twin Room with Balcony
  • Executive Suite Room
  • Garden Suite Room
  • Chiyoda Suite Room
  • Suite, 2 Twin Beds, Balcony (Park)
  • Suite, 1 King Bed, Balcony (Terrace)
  • Grand Deluxe King Room with Balcony
  • Club Grand Deluxe King Room with Balcony
  • Club Grand Deluxe Twin Room

What’s around

Landmarks

  • In Marunouchi
  • Marunouchi Building - 9 min walk
  • Wadakura Fountain Park - 3 min walk
  • Museum of the Imperial Collections - 4 min walk
  • Masakado Kubizuka - 4 min walk
  • Imperial Palace Garden - 8 min walk
  • East Garden - 8 min walk
  • Ninomaru Garden - 10 min walk

Getting around

  • Haneda Airport (HND) - 16 min drive
  • Tokyo Station - 12 min walk
  • Yurakucho Station - 19 min walk
  • Kanda Station - 19 min walk
  • Otemachi Station - 6 min walk
  • Nijubashimae (Marunouchi) Station - 8 min walk
  • Takebashi Station - 12 min walk
map
See on map
1-1-1 Marunouchi, Tokyo, 100-0005, Tokyo-to, Japan

At a glance

Hotel size

  • This hotel has 290 rooms
  • This hotel is arranged over 23 floors

Arriving/leaving

  • Check-in time 3:00 PM-3:00 AM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. Following policies apply to guests staying in Club Deluxe King, Grand Deluxe Twin Room, Deluxe Twin Room (Triple Use), Executive Suite, Garden Suite, and Chiyoda Suite: 1) Children 12 years old and younger are not permitted in Club Lounge after 5:30 PM. 2) Children ages 5 to 15 are only allowed to use the pool from 9 AM to 5 PM with adult supervision.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite self parking (JPY 2100 per night; includes in/out privileges)
  • Onsite valet parking (JPY 3100 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Full breakfast daily (surcharge)
  • 6 restaurants
  • 3 bars/lounges
  • Coffee shop/café
  • 24-hour room service

Things to do

  • Indoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals on site
  • Yoga classes/instruction on site
  • Sauna

Working away

  • Conference space
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Year Built - 2012
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking

Languages Spoken

  • Chinese
  • English
  • French
  • German
  • Italian
  • Japanese
  • Korean
  • Portuguese
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Egyptian-cotton sheets

Things to enjoy

  • In-room massage available

Freshen up

  • Separate bathtub and shower
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer

Be entertained

  • LCD TV
  • Pay movies
  • Premium TV channels
  • DVD player

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Evian SPA TOKYO has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

GRAND KITCHEN - This restaurant serves breakfast, lunch, and dinner. A children's menu is available. Open daily.

WADAKURA - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.

TATSUMI - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.

GO - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.

Awards and affiliations

Palace Hotel Tokyo is listed in the 2018 Travel + Leisure 500.
The property is a member of the Leading Hotels of the World.

Small print

Also known as

  • Hotel Palace Tokyo
  • Grand Palace Hotel Tokyo
  • Hotel Grand Palace Tokyo, Japan
  • Palace Hotel Tokyo Japan
  • Palace Hotel Tokyo Hotel
  • Palace Hotel Tokyo Tokyo
  • Palace Hotel Tokyo Hotel Tokyo
  • Hotel Tokyo Palace
  • Palace Hotel Tokyo
  • Palace Tokyo
  • Palace Tokyo Hotel
  • Tokyo Hotel Palace
  • Tokyo Palace
  • Tokyo Palace Hotel
  • Grand Palace Chiyoda

Optional extras

Self parking costs JPY 2100 per night with in/out privileges

Valet parking costs JPY 3100 per night with in/out privileges

Rollaway beds are available for JPY 10000 per night

Breakfast costs between JPY 4000 and JPY 5100 per person (approximately)

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pool access available from 7:00 AM to 8:00 PM.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests under 16 years old are not allowed in the health club or fitness facility.

Guests under 18 years old are not allowed in the spa.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.

Contactless check-out is available.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between July 1, 2020 - September 30, 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Palace Hotel Tokyo does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs JPY 2100 per night. Valet parking costs JPY 3100 per night.
  • Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 8:00 PM.
  • Sorry, pets aren't allowed.
  • You can check in from 3:00 PM - 3:00 AM. Check-out time is noon. Contactless check-out is available.
  • Yes, there are 6 onsite restaurants, featuring Japanese cuisine. Nearby restaurants include Amber Palace (4-min walk), Wolfgang Puck Express (7-min walk), and Sutābakkusu (7-min walk).
  • Onsite recreation at Palace Hotel Tokyo includes yoga. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Palace Hotel Tokyo also has 3 bars and a sauna, as well as a fitness center.
9,6.Exceptional.
  • 10,0.Exceptional

    The hospitality and great service! They did all good job to surprise my birthday man with an excellent team work.

    Zaza, 1 night family trip, Jul 10, 2020

    Verified Expedia guest review

  • 10,0.Exceptional

    Clean!! Beautiful location!! Great service!!

    ISABELLE, 1 night romance trip, Jun 4, 2020

    Verified Expedia guest review

  • 10,0.Exceptional

    Heaven in the middle of Tokyo! Excellent location, next to the Imperial Palace and 8 minute walk to Tokyo's main train station. You can walk underground from the main station should it be raining. Metro stop 1/2 block from hotel, so easy to get going. 7-11 in the shops under the hotel should you need something. Club level AMAZING. Breakfast, high tea, and aps served. Tea, coffee, snacks all day. You will not go wrong with this choice. VERY quiet and peaceful. Service impeccable.

    Sarah, 6 night family trip, Feb 18, 2020

    Verified Orbitz guest review

  • 10,0.Exceptional

    Staff was extremely helpful and very pleasant. Enjoyed every minute of our stay

    4 night family trip, Feb 6, 2020

    Verified Expedia guest review

  • 10,0.Exceptional

    THANK YOU, PALACE HOTEL!

    Best hotel in the world.

    Mark, 1 night business trip, Jan 22, 2020

    Verified Hotels.com guest review

  • 10,0.Exceptional

    This is the best hotel I’ve ever stayed in anywhere in the world.

    10 night business trip, Jan 6, 2020

    Verified Orbitz guest review

  • 10,0.Exceptional

    Excellent hotel

    Great location and excellent service.

    Laurence, 4 night family trip, Jan 4, 2020

    Verified Hotels.com guest review

  • 10,0.Exceptional

    We have stayed in some magnificent hotels around the world but this one tops them all. Location is perfect, views extraordinary, service impeccable and rooms are unimaginably luxurious.

    2 night family trip, Jan 3, 2020

    Verified Expedia guest review

  • 10,0.Exceptional

    Excellent location. Marvellous view. Convenient transportation. Great service. Will visit again.

    Chi yuen, 4 night family trip, Dec 23, 2019

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Staff was excellent, room was clean. Shower hot and strong.

    1 night family trip, Dec 22, 2019

    Verified Expedia guest review

See all 303 reviews