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Luxury hotel with outdoor pool, near Robson Street
Excellent
Apr 27, 2022
The location was perfect for restaurants, walking to the portsand shopping. The staff…
Apr 22, 2022
Remember, collect 10 stamps, get 1 reward* night
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property.
Social distancing measures are in place; guests are provided with hand sanitizer; masks are required in public areas.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
This property accepts credit cards. Cash is not accepted.
*See fees & policies for additional details or extra charges
Our stay was fine. The location right smack at the middle of downtown is perfect. The staff was very courteous and responsive. The one thing that bothered us was that the hotel requires a 24 hour notice for a request to clean the room (we stayed for 4 days and there is no regular room service). So - if you forgot to order it in the morning before you leave for the day you will have to wait an extra day. We ended up not getting any room service during our stay. You really do not go on a vacation to manage the hotel basic services!
Rivka, 4 night family trip, Apr 19, 2022
Verified Hotels.com guest review
All great. Love the staff. My only suggestion for improvement was the pillows.
Brad, 2 night trip, Apr 8, 2022
Verified Hotels.com guest review
I just returned from a solo 3-night stay at the Hilton Vancouver Downtown and was pleased with all aspects of the hotel. The staff were exceptionally friendly and customer-focused. The room was clean, modern and comfortable. The two TVs worked perfectly, the shower spray was strong, and the bed was sufficiently firm. I never heard a peep from the hallway or nearby rooms. And of course the location is ideal for exploring and dining. I'll be returning.
Alan, 3 night trip, Apr 1, 2022
Verified Hotels.com guest review
Had a great night, we had a leak in our room, and were changed into and unfortunately smaller suite. I mentioned the size change to the night manager and she comped us all hot breakfast in the morning, I was pleased. Staff is extremely friendly . Clean hotel. Great location.
Sarah, 1 night family trip, Mar 4, 2022
Verified Hotels.com guest review
We were given an adjoining room which was occupied. It didn't seem necessary as the hotel appeared to have a fairly low occupancy rate.
Leslie, 1 night trip, Feb 17, 2022
Verified Expedia guest review
Lovely rooms, nice staff
Chantel, 1 night romance trip, Feb 12, 2022
Verified Expedia guest review
Walking distance to some attractions, many restaurants around the hotel.
Mary Grace, 3 night family trip, Feb 10, 2022
Verified Expedia guest review
It's a nice, modern, clean hotel. Great location, walking distance to everything. Employees are friendly. It's unfortunate that room service wasn't available all day and there's no information about that online. The pillows are so flat and uncomfortable. And there were red mold/mildew stains on the shower curtains.
Kathrene, 2 night romance trip, Feb 3, 2022
Verified Expedia guest review
Lots of restaurants and shopping near by.
Jovel, 7 night family trip, Jan 16, 2022
Verified Expedia guest review
Great and clean. Hope business picks up soon.
Adeline, 1 night romance trip, Jan 8, 2022
Verified Expedia guest review