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All properties in Sevierville, Tennessee, United States of America

New Hotel Collection Smoky Mountains

No-frills Sevierville hotel with spa

  • Free WiFi and free parking

Restrictions related to your trip

Tennessee may have travel restrictions in place due to COVID-19.
  • Guest Room
  • Guest Room
  • In-Room Kitchen
  • In-Room Kitchen
  • Guest Room
1 / 32Guest Room
9,0.Superb.
  • Great location, excellent accommodations.

    Feb 18, 2021

  • Very very nice place to stay. A couple of frustrations: The parking lot directly behind…

    Jan 20, 2021

See all 25 reviews

Guests rated location

Safe
Convenient
Quiet
  • Free parking
  • Free WiFi
  • Gym
  • Kitchen
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 16 smoke-free guestrooms
  • Housekeeping (on request)
  • Full-service spa
  • Coffee shop/café
  • Fitness center
  • Terrace

For families

  • Kitchen
  • Microwave
  • Refrigerator
  • Private bathroom
  • Separate sitting area
  • Dishwasher

What’s around

  • Sevierville Convention Center - 2.5 mi / 4 km
  • WonderWorks - 3.4 mi / 5.4 km
  • Titanic Museum - 3.7 mi / 5.9 km
  • Hollywood Wax Museum - 3.9 mi / 6.3 km
  • Island at Pigeon Forge - 4.8 mi / 7.7 km
  • LeConte Center At Pigeon Forge - 5.4 mi / 8.8 km
Due to COVID-19, this property’s food and beverage options may be limited.

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Suite, 3 Bedrooms
  • Suite, 2 Bedrooms
  • Suite

Location

  • Sevierville Convention Center - 2.5 mi / 4 km
  • WonderWorks - 3.4 mi / 5.4 km
  • Titanic Museum - 3.7 mi / 5.9 km

What’s around

Landmarks

  • Sevierville Convention Center - 2.5 mi / 4 km
  • WonderWorks - 3.4 mi / 5.4 km
  • Titanic Museum - 3.7 mi / 5.9 km
  • Hollywood Wax Museum - 3.9 mi / 6.3 km
  • Island at Pigeon Forge - 4.8 mi / 7.7 km
  • LeConte Center At Pigeon Forge - 5.4 mi / 8.8 km
  • Dollywood - 7.4 mi / 11.9 km
  • Great Smoky Mountains National Park - 17.4 mi / 27.9 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 46 min drive

At a glance

Hotel size

  • This hotel has 16 rooms

Arriving/leaving

  • Check-in time 4:00 PM-anytime
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Tennessee may have travel restrictions in place due to COVID-19.

Special check-in instructions

The front desk is open daily from 9:00 AM - 7:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. Due to COVID-19, this property’s food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Coffee shop/café
  • Coffee/tea in a common area

Things to do

  • Fitness facilities
  • Full-service spa

Services

  • Front desk (limited hours)
  • Concierge services
  • Laundry facilities
  • Luggage storage

Facilities

  • Elevator
  • Terrace

Accessibility

  • Accessible bathroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Closed captioned TV
  • Lever door handles

Languages Spoken

  • English

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)
  • Washer/dryer

Sleep well

  • Blackout drapes/curtains

Things to enjoy

  • Individually decorated
  • Individually furnished
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer

Be entertained

  • Smart TV

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave
  • Kitchen
  • Dishwasher

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Wanderlust Spa.

The spa is open daily.

Dining

Honeybee Coffee - Onsite coffee shop.

Small print

Also known as

  • New Collection Smoky Mountains
  • Central Hotel Ascend Hotel Collection
  • New Hotel Collection Smoky Mountains Hotel
  • New Hotel Collection Smoky Mountains Sevierville
  • New Hotel Collection Smoky Mountains Hotel Sevierville

Optional extras

Weekly housekeeping is provided; additional cleaning is offered for an extra charge of USD 75.00 per day

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, and a smoke detector on site.

This property advises that guest safety measures are currently in place.

Masks are required in public areas.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards and debit cards. Cash is not accepted. 

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • Resort fee: USD 30.00 per accommodation, per night

Resort fee inclusions:

  • Health club access
  • Fitness center access
  • In-room coffee
  • Parking

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, New Hotel Collection Smoky Mountains does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Yes, there's free self parking.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 4:00 PM - anytime. Check-out time is 11:00 AM.
  • Yes. Nearby restaurants include Hickory Cabin Seasoning Company (4-min walk), Thai Basil (15-min walk), and Quaker Steak & Lube (2.4 mi).
  • New Hotel Collection Smoky Mountains has a spa and a fitness center.
9,0.Superb.
  • 10,0.Exceptional

    Will go back!

    Very helpful! They sent us instructions before since their desk would be closed when we got there. Someone came up to program one of our TVs that was brand new. Gave extra shampoo & dishwasher tabs. Very clean, fairly new hotel. Will be awesome when restaurant/bar is completed. Quiet area.

    Karen, 3 night family trip, Jan 8, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    We will return.

    Quiet and spacious three bedroom away from the noise and craziness of all the activities. Loved being in the historical district but so close to attractions. Comfy beds and nice rain showers. Overall a lovely family stay.

    Sarah, 4 night family trip, Dec 30, 2020

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Great place

    It was a very nice place to stay. I enjoyed my time there. It was very nice and spacious the rooms were amazing. Only problem was parking but other then that i was overall a great place to stay.

    Virginia, 3 night family trip, Nov 25, 2020

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Amazing experience. Brand new hotel.

    We spent 4 days at the hotel! I was impressed when they called to confirm our reservation. The room was brand new and extremely nice. The manager on site was also extremely friendly. I loved the space especially for having a toddler that only sleeps when she’s in her own room. Having the option of a 3 bedroom hotel was nice for once. The worst part of hotel was parking while they finish construction on the adjacent street. Didn’t hear neighbors inside our room and had an amazing night sleep!

    3 night family trip, Oct 10, 2020

    Verified Hotels.com guest review

  • 8,0.Very good

    Excellent stay construction still going on around property so made parking difficult. Overall nice accommodation for a large family.

    April, 4 night family trip, Oct 1, 2020

    Verified Expedia guest review

  • 10,0.Exceptional

    Wonderful rooms! Extremely comfortable beds! Excellent views. Beautiful kitchen! The suites are so spacious, you will be so comfortable with a larger family or group. Parking is a little awkward due to some construction. Overall, a very pleasant experience. We were so thankful to have found this hotel for our trip. Can't wait to stay again!

    April, 4 night family trip, Sep 29, 2020

    Verified Expedia guest review

  • 10,0.Exceptional

    Everything is brand new and beautiful. Room was above my expectations!

    Ed, 3 night romance trip, Sep 25, 2020

    Verified Expedia guest review

  • 8,0.Very good

    Nice hotel

    Great

    Antonio, 3 night family trip, Sep 11, 2020

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Very nice and modern. Rooms are big andexcellent locataion. Friendly staff.

    nick, 4 night family trip, Sep 11, 2020

    Verified Travelocity guest review

  • 6,0.Good

    We went for our honeymoon. The room was nice, spacious, the hotel is in a good location. However there is extensive construction taking place all around the hotel and they start working at 5-6 am every weekday. Make sure you check before booking, otherwise do not expect to sleep. This hotel has no amenities other than free parking and a little gym equipment on each floor. You will be charged $30 a day for a fee. There is no housekeeping service during your stay unless you pay $75 a time. You are responsible for taking out your own trash. There is a washer and dryer in the room which is convenient. There is a coffee shop on the first floor. Overall, would not return to the hotel, simply because they did not disclose the construction at time of booking, and it ruined our honeymoon.

    J, 8 night family trip, Sep 8, 2020

    Verified Expedia guest review

See all 25 reviews