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All properties in Bruges, Flemish Region, Belgium
1 room, 2 adults

Relais & Chateaux Hotel Heritage

5-starHotelstars Union assigns an official star rating for properties in Belgium. This property is rated 5 stars.
Niklaas Desparsstraat 11, Bruges, 8000, Belgium

Boutique hotel with spa, near Bruges City Theater
  • Free WiFi
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Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • It was amazing, the service was very kind and proactive, the dinning experience at room…Dec 24, 2020
  • Excellent service, very clean, romantic spot, very well situated in town. Close to…Mar 8, 2020

Relais & Chateaux Hotel Heritage

from ZAR 4,156
  • Classic Double Room
  • Deluxe Double Room
  • Junior Suite, Theatre View
  • Junior Suite, Belfry View
  • Family Suite, 3 Bedrooms, Terrace, City View

What’s around Relais & Chateaux Hotel Heritage

Landmarks

  • In Historical Center Bruges
  • Bruges Market Square (Grote Markt) - 2 min walk
  • Bruges City Theater - 1 min walk
  • Historium - 2 min walk
  • Friet Museum - 2 min walk
  • Muntplein - 3 min walk
  • Jan van Eyckplein - 4 min walk
  • Bruges Town Hall (Stadhuis) - 5 min walk

Getting around

  • Brussels Airport (BRU) - 67 min drive
  • Ostende (OST-Ostend-Bruges Intl.) - 39 min drive
  • Bruges Station - 20 min walk
  • Bruges-Saint-Peters Station - 28 min walk
  • Zedelgem Station - 14 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 27 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-11:00 PM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 16

Travelling with others

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Onsite valet parking (EUR 35 per day)

  • Onsite parking limited

  • Electric vehicle charging point on site

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Health club
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Segway rental/tour nearby
  • Windsurfing nearby
  • Steam room
  • Sauna
Working away
  • Business center
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1569
  • Elevator
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Fireplace in lobby
Languages Spoken
  • Dutch
  • English
  • French
  • German
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Espresso maker
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Designer toiletries
  • Hair dryer
Be entertained
  • 40-inch flat-screen TV
  • Premium TV channels
  • IPad
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Le Moment by Sothys has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. A variety of treatment therapies are provided, including Ayurvedic. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open select days. Guests under 16 years old are not allowed in the spa.

Dining

Le Mystique - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Recreation

On Site

  • Health club
  • Sauna
  • Steam room

Nearby

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Segway rental/tour nearby
  • Windsurfing nearby

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Relais & Chateaux.

Relais & Chateaux Hotel Heritage’s small print

Also known as

  • Relais & Chateaux Hotel Heritage
  • Relais & Chateaux Hotel Heritage Hotel Bruges
  • Relais & Chateaux Hotel Heritage Bruges
  • Relais Chateaux Heritage
  • Relais Chateaux Heritage Bruges
  • Relais & Chateaux Heritage Bruges
  • Relais & Chateaux Heritage
  • Relais & Chateaux Heritage
  • Relais & Chateaux Hotel Heritage Hotel
  • Relais & Chateaux Hotel Heritage Bruges

Policies

Only registered guests are allowed in the guestrooms.

Guests under 16 years old are not allowed in the spa.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for golf tee times, massage services, and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts credit cards, debit cards, and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: EUR 3.00 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

Late check-out can be arranged for an extra charge of EUR 30 (subject to availability)

Valet parking costs EUR 35 per day

Rollaway beds are available for EUR 75.0 per night

Full breakfast is offered for an extra charge of EUR 35 per person (approximately)

Airport shuttle service is offered for an extra charge of EUR 215 per vehicle (one-way, Maximum occupancy 4)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Relais & Chateaux Hotel Heritage

  • Does Relais & Chateaux Hotel Heritage offer free cancellation for a full refund?
    Yes, Relais & Chateaux Hotel Heritage does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Relais & Chateaux Hotel Heritage?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Relais & Chateaux Hotel Heritage?
    Yes. Valet parking costs EUR 35 per day. Parking spots may be limited. Electric vehicle charging is available.
  • Are pets allowed at Relais & Chateaux Hotel Heritage?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Relais & Chateaux Hotel Heritage?
    You can check in from 3:00 PM - 11:00 PM. Check-out time is noon. Late check-out is available for a charge of EUR 30 (subject to availability). Contactless check-in and check-out are available.
  • Are there restaurants at or near Relais & Chateaux Hotel Heritage?
    Yes, there's an onsite restaurant, Le Mystique. Nearby restaurants include Benvenuto (3-min walk), The Druid's Cellar (3-min walk), and De Republiek (4-min walk).
  • Is airport shuttle service offered by Relais & Chateaux Hotel Heritage?
    Yes, an airport shuttle is available. The charge is EUR 215 per vehicle one-way.
  • Is there an onsite casino at Relais & Chateaux Hotel Heritage?
    No, this hotel doesn't have a casino, but Knokke Casino (22-min drive) is nearby.
  • What is there to do at Relais & Chateaux Hotel Heritage and nearby?
    Have fun with activities like cycling, hiking, and sailing, and practice your swing at the nearby golf course. Additional recreation nearby includes segway rentals. Indulge in a treatment at the spa and enjoy other amenities such as a sauna and a steam room.

Recent reviews

Exceptional 9,6 From 105 reviews

Exceptional 10,0
Location, design, staff, welcome and good bye details... Simply perfect
us2 night romance trip
Exceptional 10,0
Excellent hotel and excellent staff
Perfect place to stay
Lee, gb3 night family trip
Very good 8,0
Lovely hotel
An excellent location and helpful staff made our stay very enjoyable.
ASLI, us1 night trip
Exceptional 10,0
wonderful stay
we had an amazing stay. The hotel is truly ‘boutique’ and the owner takes a personal interest in everything. Was even present at the end to say Bon Voyage. We would stay here again in a heartbeat. Anyone travelling to Bruges... this is the place to stay if it fits your budget
in3 night family trip
Very good 8,0
Ideal location with a central position to all the features that Bruges has to offer.
gb3 night romance trip
Exceptional 10,0
Fantastic experience. Beautiful hotel and an especially welcoming and professional staff.
Nicholas, ie1 night trip
Exceptional 10,0
Beautiful hotel.Very clean. Very friendly and helpful staff. Would give the hotel 5 stars.
Karen, us1 night family trip
Exceptional 10,0
Very comfortable stay. Only issue with our room was the very pretty but slick bathroom floor. My husband slipped after a shower and landed on the floor
Leslie, us2 night trip
Good 6,0
Ok
Nasser, us2 night trip
Exceptional 10,0
A really nice property. The room was large and well appointed. Close to everything but on a small quit street away from the throng of tourists. The staff was friendly and went out of their way to help.
Jim, us3 night romance trip

Relais & Chateaux Hotel Heritage