Surety Hotel

Photo gallery for Surety Hotel

Primary image
Minibar, in-room safe, individually decorated, individually furnished
Minibar, in-room safe, individually decorated, individually furnished
Minibar, in-room safe, individually decorated, individually furnished
Minibar, in-room safe, individually decorated, individually furnished

Overview of Surety Hotel

Surety Hotel

4.0 star property
4-star hotel with 2 restaurants, near Des Moines Civic Center

9,4/10 Exceptional

276 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air conditioning
  • Bar
Map
206 6th Ave., Des Moines, IA, 50309
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • 24-hour fitness center
  • Room service
  • 4 meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Lobby fireplace
  • Laundry service
  • Conference space
  • Concierge services
  • Luggage storage
For families
  • Television
  • Daily housekeeping
  • Blackout drapes/curtains
  • Elevator
  • Minibar
  • Bathtub or shower
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Downtown Des Moines
  • Des Moines Civic Center - 7 min walk
  • Hy Vee Hall - 12 min walk
  • Iowa Events Center - 13 min walk
  • Principal Park - 14 min walk
  • Wells Fargo Arena - 14 min walk
  • Hoyt Sherman Place - 19 min walk
  • Science Center of Iowa - 1 min drive
  • 801 Grand - 1 min drive
  • Des Moines Public Library - 1 min drive
  • Veterans Memorial Auditorium - 1 min drive

Getting around

  • Des Moines International Airport (DSM) - 13 min drive

About this property

Surety Hotel

Located 5 mi (8 km) from the airport, Surety Hotel offers a great location, putting you within a 15-minute walk of Hy Vee Hall and Iowa Events Center. After visiting the 24-hour fitness center for a workout, you can grab a bite to eat at one of the 2 restaurants or unwind with a drink at the bar/lounge. This upscale hotel is also within a short drive of Wells Fargo Arena and Iowa State Fairgrounds.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA) and Ecolab (3rd party expert - Global)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 137 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed (dogs and cats only)*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Offsite parking within 100 ft (USD 20 per night)
  • Street parking available

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 2 restaurants
  • Bar/lounge
  • Coffee/tea in a common area
  • Private dining
  • Room service (limited hours)

What to do

  • Pool table
  • Winery tours nearby

Working away

  • 4 meeting rooms
  • Coworking spaces
  • Conference space (2969 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Fireplace in lobby
  • 24-hour fitness center

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Closed captioned TV
  • Stair-free path to entrance

Languages spoken

  • English

Room amenities

Be entertained

  • 55-inch LED TV
  • Cable TV channels
  • Netflix

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Free WiFi
  • Free local calls
  • Electrical adapters/chargers

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Mulberry Street Tavern - Onsite restaurant. Guests can enjoy drinks at the bar. Happy hour is offered.
Outdoor Courtyard - Onsite restaurant. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Surety Coffee Shop - Onsite coffee shop. Open select days.

Fees & policies

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pet deposit: USD 75 per stay
  • Pets are allowed for an extra charge of USD 75 per accommodation, per stay

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Parking is available nearby and costs USD 20 per night (100 ft away)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Enhanced food service safety measures are in place.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA) and Ecolab (3rd party expert - Global).

Policies

Guests can rest easy knowing there's a smoke detector on site.

This property accepts credit cards, debit cards and cash.

Also known as

Surety Hotel Hotel
Surety Hotel Des Moines
Surety Hotel Hotel Des Moines

Frequently asked questions

Overall score and ratings

9,4

Exceptional

9,7/10

Cleanliness

9,5/10

Staff & service

9,1/10

Amenities

9,6/10

Property conditions & facilities

9,4/10

Eco-friendliness

8/10 Very good

Andrew, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Antoinette, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great downtown stay
Room was clean and neat. Bathroom was very nice. King bed was a little soft.
2-night trip
Verified Hotels.com guest review

2/10 Poor

Shawn, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful Linens!!!
Our stay at your hotel was great! Love the linens and the mattress was perfect!
Brenda, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Brett, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Myles, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location staff and ambiance. Clean rooms excellent pillows and bedding. Very nice
Myles, 1-night trip
Verified Hotels.com guest review

6/10 Good

So so
I was charged the same price several times. Waiting to make sure they refund before calling. The front desk attempted and told me wrong that lead to more charges. The place was comfortable and clean. The housekeeper came to clean the room 30 mins before check out and walked right in instead of knocking.
Brandy, 1-night family trip
Verified Hotels.com guest review