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Four Seasons Hotel Mexico City

Luxury hotel in Reforma with 2 restaurants and spa

  • Free WiFi
From
ZAR 6,433

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Paseo de la Reforma 500, Mexico City, 06600, CDMX, Mexico
9,6.Exceptional.
  • Excelente servicio

    Jun 21, 2021

  • Staff was courteous and attentive.

    Jun 18, 2021

See all 329 reviews

Official standards

This property advises that it adheres to Lead with Care (Four Seasons) and Intertek Cristal (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Walkable
Convenient
Dining options
Quiet
  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Air Conditioning

Property highlights

Main amenities

  • 240 guestrooms
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available

For families

  • Free cribs/infant beds
  • Rollaway/extra beds (free)
  • Connecting/adjoining rooms available
  • Television
  • Free toiletries
  • Garden

What’s around

  • In Reforma
  • Paseo de la Reforma - 1 min walk
  • Diana the Huntress Fountain - 4 min walk
  • Monumento a los Ninos Heroes - 8 min walk
  • Chapultepec Park - 9 min walk
  • The Angel of Independence Monument - 12 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • FS Executive Suite Burdeos View
  • Premier Room
  • Deluxe Room, 1 King Bed
  • Superior Room, 1 King Bed
  • FS Executive Suite Reforma View
  • FS Executive Suite Courtyard View
  • Premier Room, Terrace
  • One Bedroom Suite, 1 King Bed
  • Deluxe Room, 2 Double Beds
  • Superior Room, 2 Double Beds

What’s around

Landmarks

  • In Reforma
  • Paseo de la Reforma - 1 min walk
  • Diana the Huntress Fountain - 4 min walk
  • Monumento a los Ninos Heroes - 8 min walk
  • Chapultepec Park - 9 min walk
  • The Angel of Independence Monument - 12 min walk
  • Cibeles Fountain - 15 min walk
  • U.S. Embassy - 16 min walk
  • Glorieta de Insurgentes - 17 min walk
  • Museo Nacional de Antropologia - 17 min walk
  • Avenida Presidente Masaryk - 18 min walk

Getting around

  • Benito Juarez International Airport (MEX) - 10 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 41 min drive
  • Mexico City Buenavista Station - 4 min drive
  • Mexico City Fortuna Station - 9 min drive
  • Tlalnepantla de Baz Station - 15 min drive
  • Chapultepec Station - 7 min walk
  • Sevilla Station - 7 min walk
  • Insurgentes Station - 18 min walk
  • Airport shuttle (surcharge)
map
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Paseo de la Reforma 500, Mexico City, 06600, CDMX, Mexico

At a glance

Hotel size

  • This hotel has 240 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 3 PM-1 AM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets stay free (dogs and cats only)
  • 1 per room (up to 25 lbs)
  • Food and water bowls available

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Onsite valet parking (USD 5 per night)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Full breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service

Things to do

  • Outdoor pool
  • Pool sun loungers
  • Full-service spa
  • Spa treatment room(s)
  • Spa tub
  • Sauna

Working away

  • Business center
  • Conference space
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 1994
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Languages Spoken

  • English
  • French
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding

Things to enjoy

  • In-room massage available
  • Yard

Freshen up

  • Bidet
  • Designer toiletries
  • Hair dryer

Be entertained

  • 32-inch LCD TV
  • Pay movies
  • Cable TV channels
  • IPod docking station
  • DVD player

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

The Spa has 2 treatment rooms. Services include massages.

The spa is open select days.

Dining

Zanaya - This restaurant overlooks the garden.

Il Becco - This fine-dining restaurant specializes in Italian cuisine. Open daily.

Fifty Mils - Onsite bar. Open daily.

Fees & policies

Optional extras

  • Breakfast costs between USD 25 and USD 50 for adults, and USD 15 and USD 40 for children (approximately)
  • Airport shuttle service is offered for an extra charge of USD 145 per vehicle (roundtrip, Maximum occupancy 2)

PetsPay at property

  • Service animals exempt from fees

ParkingPay at property

  • Valet parking costs USD 5 per night

Pool, spa & gym (if applicable)Pay at property

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available through room service.

This property affirms that it follows the cleaning and disinfection practices of Lead with Care (Four Seasons).

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash.

Also known as

  • Four Seasons D.F.
  • Four Seasons Mexico City Hotel Mexico City
  • Four Seasons Hotel Mexico City Mexico City
  • Four Seasons Hotel Mexico City Hotel Mexico City
  • Four Seasons Hotel D.F.
  • Four Seasons Hotel Mexico D.F.
  • Four Seasons Mexico D.F.
  • Mexico D.F.
  • Four Seasons Mexico City
  • 4 Seasons Mexico City
  • Mexico City Four Seasons
  • Four Seasons Hotel Mexico City Hotel

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Four Seasons Hotel Mexico City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Valet parking costs USD 5 per night. Electric vehicle charging is available.
  • Yes, there's an outdoor pool.
  • Yes, cats and dogs stay free, with a limit of 1 per room and maximum weight of 25 lbs per pet. Service animals are exempt from fees. Food and water bowls are available.
  • You can check in from 3 PM - 1 AM. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
  • Yes, there are 2 onsite restaurants, featuring Italian cuisine and garden views. Nearby restaurants include Maisón Kayser Paris (5-min walk), Angelopolitano (5-min walk), and Teikit (6-min walk).
  • Yes, an airport shuttle is available. The charge is USD 145 per vehicle roundtrip.
  • Four Seasons Hotel Mexico City has a spa and an outdoor pool, as well as a garden.
9,6.Exceptional.
  • 10,0.Exceptional

    Second time staying at this hotel and once again it did not disappoint. The hotel, staff and service was immaculate. The hotel restaurants served amazing food.

    3 night family trip, Jun 11, 2021

    Verified Expedia guest review

  • 10,0.Exceptional

    Beautiful location! Amazing garden

    2 night romance trip, Jun 7, 2021

    Verified Expedia guest review

  • 10,0.Exceptional

    Excellent Hotel!

    2 night family trip, May 29, 2021

    Verified Expedia guest review

  • 6,0.Good

    Nice hotel. Fell short on delivering VALUE. My expectations were high for $370 a night. Prior stays in DF Gran Hotel, Fiesta Americana and Presidente.

    2 night trip, May 28, 2021

    Verified Expedia guest review

  • 10,0.Exceptional

    The best service in CDMX

    The service here was extraordinary. Jesus at the concierge desk was extremely helpful!

    1 night trip with friends, May 22, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    The Four Seasons in Mexico City is one of the most beautiful properties in the city. Their gardens are breathtaking and the food is amazing. We will definitely be back!

    4 night romance trip, May 20, 2021

    Verified Expedia guest review

  • 10,0.Exceptional

    Excellent property and very kind and caring staff.

    2 night trip, May 17, 2021

    Verified Expedia guest review

  • 8,0.Very good

    nice stay

    great service, pple very atentive. room drapes not very clean., pillows not comfortable, pool very small.

    paul, 3 night trip, May 10, 2021

    Verified Hotels.com guest review

  • 8,0.Very good

    Service and attentiveness stood out.

    Excelente service and cleanliness! The team is always ready to bend over backwards for guests.

    Stephanie, 3 night business trip, May 10, 2021

    Verified Hotels.com guest review

  • 2,0.Poor

    Really disappointing stay

    We were really excited to stay at the Four Seasons but we ended up very disappointed. It turns out the AC in the room they gave us was broken so the first night was unbearably hot. We called in the morning to have it fixed and they sent someone who said they fixed it, but still didn’t work. We called down to the front desk but they didn’t answer for 15 minutes straight, so we had to go down and request a new room. They didn’t apologize or anything, but they eventually moved us to a new room. Next, there was a wedding which means no one in the hotel could use the main restaurant for dinner, even though we had already made a reservation through the concierge for that restaurant, so when we arrived they told us our reservation was for the bar instead. Lastly, that same main restaurant on Sundays is only open for brunch, so there was nowhere else to eat at the hotel except for room service. Keep this in mind if you’re staying there, because there really aren’t many food options besides one restaurant and room service.

    2 night trip with friends, Apr 30, 2021

    Verified Hotels.com guest review

See all 329 reviews