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Novotel London West

Photo gallery for Novotel London West

Exterior
Executive Room, 1 Queen Bed | Minibar, in-room safe, desk, laptop workspace
Superior Twin Room, 2 Twin Beds | Minibar, in-room safe, desk, laptop workspace
Superior Room, 1 Queen Bed with Sofa bed | Minibar, in-room safe, desk, laptop workspace
Premium Room, 1 Queen Bed (Premium) | Minibar, in-room safe, desk, laptop workspace

Overview of Novotel London West

UNESCO Sustainable Travel Pledge

Novotel London West

4-star property
4-star hotel with 2 restaurants, near Eventim Apollo

7,8/10 Good

1 024 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Refrigerator
The price is R2 347
Price available on 2023/02/12
Map
1 Shortlands, Hammersmith, London, England, W6 8DR

Room options

About this area

What's nearby

  • In Hammersmith
  • Westfield London Shopping Centre - 21 min walk
  • Hyde Park - 43 min walk
  • Thames River - 3 min drive
  • Natural History Museum - 9 min drive
  • Royal Albert Hall - 11 min drive
  • Harrods - 12 min drive
  • Oxford Street - 22 min drive
  • Buckingham Palace - 20 min drive
  • Marble Arch - 21 min drive
  • Leicester Square - 22 min drive

Getting around

  • Heathrow Airport (LHR) - 26 min drive
  • Luton Airport (LTN) - 44 min drive
  • London City Airport (LCY) - 57 min drive
  • Gatwick Airport (LGW) - 77 min drive
  • Kensington (Olympia) Station - 13 min walk
  • Kensington (Olympia) Underground Station - 14 min walk
  • Shepherd's Bush Station - 22 min walk
  • Hammersmith Station - 6 min walk
  • Barons Court Underground Station - 8 min walk
  • West Kensington Underground Station - 12 min walk

Restaurants

  • The Suzu House - 4 min walk
  • Latymers - 4 min walk
  • Villagio - 4 min walk
  • The Melody - 5 min walk
  • Truth - 5 min walk

About this property

Novotel London West

When you stay at Novotel London West, you'll be within a 10-minute drive of Westfield London Shopping Centre and Natural History Museum. Guests can visit the fitness center for a workout or grab a bite to eat at Artisan, one of 2 restaurants, which serves international cuisine and is open for lunch and dinner. A bar/lounge, a snack bar/deli, and a terrace are other highlights at this upscale hotel. Fellow travelers like that it's just a short walk to public transportation: Hammersmith Station is 6 minutes away and Barons Court Underground Station is 8 minutes.

Languages

Chinese (Mandarin), Dutch, English, French, German, Italian, Japanese, Polish, Portuguese, Romanian, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of We're Good To Go (UK)
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Contactless room service is available

Safety measures

Temperature checks given to staff
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 630 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 5:00 AM
  • Express check-in/out available
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Up to 2 children (15 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed*
  • Service animals welcome
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Covered onsite self parking (GBP 36 per day)
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Electric vehicle charging point on site
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • English breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

Working away

  • Business center
  • 33 meeting rooms
  • Computer station
  • Conference space (53820 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Fitness center

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

Languages

  • Chinese (Mandarin)
  • Dutch
  • English
  • French
  • German
  • Italian
  • Japanese
  • Polish
  • Portuguese
  • Romanian
  • Russian
  • Spanish

Room amenities

Be entertained

  • IPod docking station
  • Television
  • Cable TV channels

Home comfort

  • Heating
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Artisan - This restaurant specializes in international cuisine and serves lunch and dinner.
Aroma - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • English breakfast is offered for an extra charge of GBP 21.75 per person (approximately)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 15 per pet, per night

Parking

  • Covered self parking costs GBP 36 per day
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of We're Good To Go (UK) and ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

London West Novotel
Novotel Hotel London West
Novotel London West
Accor London West
London Novotel
Novotel London West England
Novotel London West Hotel London
Novotel London West Hotel
Novotel London West Hotel
Novotel London West London
Novotel London West Hotel London

Frequently asked questions

Does Novotel London West offer free cancellation for a full refund?
Yes, Novotel London West does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Novotel London West?
As of 28 January 2023, prices found for a 1-night stay for 2 adults at Novotel London West on 12 February 2023 start from R2 347, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Novotel London West?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
Are pets allowed at Novotel London West?
Yes, pets are welcome. There's a charge of GBP 15 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Novotel London West?
Yes. Self parking costs GBP 36 per day. Parking spots may be limited. Electric vehicle charging is available.
What are the check-in and check-out times at Novotel London West?
You can check in from 3:00 PM - 5:00 AM. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Novotel London West and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Novotel London West?
Yes, there are 2 onsite restaurants, featuring international cuisine. Nearby restaurants include The Suzu House (4-min walk), Latymers (4-min walk), and Villagio (4-min walk).
What's the area around Novotel London West like?
Novotel London West is in Hammersmith, a short 6-minute walk from Hammersmith Station and 12 minutes' walk from Kensington High Street. Travelers say the local area is very walkable close to public transit.

Reviews

7,8

Good

7,8/10

Cleanliness

8,0/10

Staff & service

7,7/10

Amenities

7,4/10

Property conditions & facilities

7,3/10

Eco-friendliness

Reviews

6/10 Good

michael, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Good hotel in a nice location
We had a lovely stay in this hotel. An ideal base for visiting the sites of London. The hotel had good facilities , was very welcoming and the bed especially was very comfortable. We would definitely use this hotel again.
Simon, 3-night trip
Verified Hotels.com guest review

8/10 Very good

A bed for the night, thats it
The condition of the room was distinctly tired and worn. The lights has 2 of the four bulbs not working, so maintenance needs to be run on the rooms more frequently. The mattress was incredibly hard, so comfort was not great.
Nick, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Nigel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent
Stay is usual excellence, really like this hotel which is ideal for Hammersmith venue for concerts
Claire, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Lovely
Nice and easy stay, comfortable bed and great food
Carolyn, 1-night trip
Verified Hotels.com guest review

4/10 Fair

darren, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

No good experience on check in
Waiting for over 40mins for check in because a large group of European traveller jam all the counter and the staff seems not able to identify their booking, wasting lot of time on checking, they all know each other and seems from same group, why not group them all in one queue to handle and free at least one queue for other customers instead of waiting there for over 40mins.
2-night family trip
Verified Hotels.com guest review

8/10 Very good

Overview of Novotel West London
It was difficult for us to find the hotel by car. Would recommend better directions. The Hotel was comfortable and definitely met our requirements. It seemed to slip in the gap between a business and family hotel. We found the provisions of the hotel good value for money.
JD, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Staff very unhelpful and unfriendly
Jessica, 1-night family trip
Verified Hotels.com guest review