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Novotel London Heathrow Airport - M4 Jct 4

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Exterior
Indoor pool
Indoor pool
Indoor pool
Minibar, in-room safe, desk, laptop workspace

Overview of Novotel London Heathrow Airport - M4 Jct 4

UNESCO Sustainable Travel Pledge

Novotel London Heathrow Airport - M4 Jct 4

4-star property
4-star hotel in Heathrow Villages with indoor pool and restaurant

7,6/10 Good

1 000 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
Map
Cherry Lane, Junction 4m4, West Drayton, England, UB7 9HJ

Room options

About this area

What's nearby

  • In Heathrow Villages
  • Twickenham Stadium - 27 min drive
  • Thames River - 17 min drive
  • Windsor Castle - 20 min drive
  • LEGOLAND® Windsor - 20 min drive
  • Westfield London Shopping Centre - 30 min drive
  • Wembley Stadium - 38 min drive
  • Natural History Museum - 32 min drive
  • Royal Albert Hall - 34 min drive
  • Hyde Park - 35 min drive
  • Hampton Court Palace - 35 min drive

Getting around

  • Heathrow Airport (LHR) - 7 min drive
  • Luton Airport (LTN) - 37 min drive
  • Gatwick Airport (LGW) - 45 min drive
  • London City Airport (LCY) - 90 min drive
  • Hayes & Harlington Station - 4 min drive
  • Heathrow Terminals 2 & 3 Station - 5 min drive
  • West Drayton Station - 28 min walk

Restaurants

  • The Plough - 10 min walk
  • Achari - 15 min walk
  • Zayani Indian Restaurant - 16 min walk
  • The Griddle Diner - 3 min drive
  • Annayu - 3 min drive

About this property

Novotel London Heathrow Airport - M4 Jct 4

A great choice for a stay in West Drayton, Novotel London Heathrow Airport - M4 Jct 4 is just 2.2 mi (3.6 km) from the airport. Guests can take a dip in the indoor pool or grab a bite to eat at Elements, which serves breakfast, lunch, and dinner. Other highlights at this upscale hotel include a bar/lounge, a fitness center, and a snack bar/deli. Fellow travelers say good things about the helpful staff and airport proximity.

Languages

Arabic, English, French, German, Greek, Hindi, Italian, Polish, Romanian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 178 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - 3:00 AM
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only, 1 per room)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (GBP 12 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) on weekday mornings 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Playground
  • Children's menu

What to do

  • Golfing nearby

Working away

  • 24-hour business center
  • 9 meeting rooms
  • Computer station
  • Conference center (2476 square feet of space)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1992
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • An indoor pool
  • Arcade/game room

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet
  • Bathroom emergency pull cord
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • Arabic
  • English
  • French
  • German
  • Greek
  • Hindi
  • Italian
  • Polish
  • Romanian
  • Spanish

Room amenities

Be entertained

  • LCD television
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Restaurant dining guide

Special features

Dining

Elements - This brasserie serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Refundable deposits

  • A damage deposit of GBP 50 will be collected before check-in

Optional extras

  • Buffet breakfast is offered for an extra charge of GBP 16.45 per person (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 15 per pet, per day

Parking

  • Self parking costs GBP 12 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Children under 15 years old are not allowed in the swimming pool without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Heathrow Novotel
London Heathrow Novotel
London Novotel Heathrow
Novotel Heathrow
Novotel Heathrow London
Novotel London Heathrow Airport M4 Jct 4 Hotel
Novotel London Hotel Heathrow
Novotel Hotel London Heathrow
Novotel London Heathrow Hotel West Drayton
Novotel London Heathrow West Drayton, Greater London
Novotel West Drayton
West Drayton Novotel
Novotel London Heathrow Hotel
Novotel London Heathrow West Drayton
Novotel London M4 Jct 4 Hotel
Novotel London Heathrow Airport M4 Jct 4
Novotel London M4 Jct 4
Novotel London Heathrow Airport - M4 Jct 4 Hotel
Novotel London Heathrow Airport - M4 Jct 4 West Drayton
Novotel London Heathrow Airport - M4 Jct 4 Hotel West Drayton

Frequently asked questions

Does Novotel London Heathrow Airport - M4 Jct 4 offer free cancellation for a full refund?
Yes, Novotel London Heathrow Airport - M4 Jct 4 does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Novotel London Heathrow Airport - M4 Jct 4?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Novotel London Heathrow Airport - M4 Jct 4?
Yes, there's an indoor pool.
Are pets allowed at Novotel London Heathrow Airport - M4 Jct 4?
Yes, dogs are welcome, with a limit of 1 per room. There's a charge of GBP 15 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Novotel London Heathrow Airport - M4 Jct 4?
Yes. Self parking costs GBP 12 per night.
What are the check-in and check-out times at Novotel London Heathrow Airport - M4 Jct 4?
You can check in from 2:00 PM - 3:00 AM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
What is there to do at Novotel London Heathrow Airport - M4 Jct 4 and nearby?
Novotel London Heathrow Airport - M4 Jct 4 has an indoor pool and a fitness center, as well as an arcade and a garden.
Are there restaurants at or near Novotel London Heathrow Airport - M4 Jct 4?
Yes, there's an onsite restaurant, Elements. Nearby restaurants include The Plough (10-min walk), Achari (15-min walk), and Annayu (2 mi).
What's the area around Novotel London Heathrow Airport - M4 Jct 4 like?
Novotel London Heathrow Airport - M4 Jct 4 is in Heathrow Villages, a short 7-minute drive from Heathrow Airport (LHR) and 18 minutes' walk from Stockley Park.

Reviews

7,6

Good

8,1/10

Cleanliness

8,0/10

Staff & service

7,5/10

Amenities

7,9/10

Property conditions & facilities

6,4/10

Eco-friendliness

Reviews

2/10 Poor

Sarah, 1-night trip
Verified Expedia guest review

2/10 Poor

Get your UK act together Hotels.com
Arrived for a 2 night stay to be told our second night was cancelled due to government take over of the hotel. No call/email warning us of this so we arrived with two tired children and couldn’t then check into our room for three hours whilst I called hotels.com to try and sort it out. Hotel staff were useless and wouldn’t even make eye contact or offer help. Ended up ringing the USA for hours as hotels.com don’t have a UK switchboard. Abysmal service
Frances, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Daniel, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Great hotel but sadly my room had a blocked toilet
Lems, 2-night family trip
Verified Expedia guest review

2/10 Poor

Bad hotel
I was stay at the room 4 days last 4 days no house keeping no coffee or tea , bin overflow . After 2 days report it to the reception no one care about that One of the waste hotels service I ever seen my life
Rasan, 4-night business trip
Verified Hotels.com guest review

4/10 Fair

Parveen, 2-night trip
Verified Expedia guest review

2/10 Poor

No transfer shuttle available as promised
Hi, don’t be fooled by the offer of an airport shuttle as this service has been withdrawn by the hotel but continues to advertise it as available. The staff are kind enough to offer a taxi number which is more expensive than 2 other numbers and thankfully we didn’t fall for this. The room was really basic and not that clean. Shower mixer tap was broken with parts missing. The menu was poor and breakfast had been cooked a day or so before by the dried out taste. Not my best stay in a hotel as you may have guested.
John, 1-night trip
Verified Hotels.com guest review

4/10 Fair

The room had faulty heating after complain they provided portable heater which wasn't big enough to warm the room. They charged separately for breakfast but most of the items were finished by time we came for breakfast both juice machines were off and only one coffee machine was fully working. 4 star hotel with 2 star service.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Legoland stay
Great facilities. Wide variety of choice for breakfast, however queues were aroubnd 30-40 mins wait during peak times i.e 9am. Would avoid if needing to set off for legoland early. Room clean. Parking expensive@ 15 per night.
melissa, 2-night family trip
Verified Hotels.com guest review

6/10 Good

There wasn’t enough pillows, milk, sugar and there was no way to contact the reception.
Ana, 1-night family trip
Verified Hotels.com guest review