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Luxury hotel with restaurant, near Ban Jelacic Square
Brilliant stay at an this elegant hotel .
Aug 12, 2019
Great Hotel in an awesome location. Staff were very friendly and helpful and the food…
Aug 30, 2018
This property advises that it adheres to Recommendations for hotels and renters (Croatia), Croatian Tourism Association (HUT - Croatia), and Safe Travels (WTTC - Global) cleaning and disinfection practices.
Remember, collect 10 stamps, get 1 reward* night
Valet parking costs HRK 150.00 per day
Buffet breakfast is offered for an extra charge of HRK 175 per person (approximately)
Babysitting/childcare is available for an extra charge
Pets are allowed for an extra charge of HRK 265 per pet, per stay
Airport shuttle service is offered for an extra charge of HRK 560 per vehicle (one way)
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks and gloves, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.
Contactless check-in and contactless check-out are available.
Enhanced food service safety measures are in place.
Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
Each guestroom is kept vacant for a minimum of 48 hours between bookings.
This property affirms that it follows the cleaning and disinfection practices of Recommendations for hotels and renters (Croatia).
This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Croatian Tourism Association (HUT - Croatia).
For transfers, guests must contact the property before arrival at the number on the booking confirmation.
This property accepts credit cards, debit cards, and cash.
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
From the rude check in, unwelcome reception to motorcyclists, staff unwilling to help with your bags and not even assist in opening the door, uncomfortable bed, dribbling shower inside the bath, unattentive and forgetful waiting staff - the list goes on and on!! I would have had a better experience in a 2 star hotel!! I think the only time this hotel would ever receive a decent review is when the review is written by one of their own staff members. I’d strongly recommend one of Zagreb’s park benches before I’d ever return to this outdated hotel nightmare!!
Simon, 1 night romance trip, Aug 8, 2018
Verified Hotels.com guest review
What a wonderful hotel I. A great part of town. Close enough to walk to old town and see the sights. Spent a wonderful day in town and it was delightful to come back to a hotel of this quality. All the staff were friendly and helpful. The bar was great and offer a great selection of drinks. Had dinner the Bistro and it was incredible!
Owen, Romance trip, Apr 30, 2018
Verified Hotels.com guest review
Beautiful historic Hotel in heart of Zagreb. Delightful staff, restaurant excellent.
Sharyn, 1 night romance trip, Dec 18, 2020
Verified Travelocity guest review
Very classic hotel with marble stairway, grand terrace, and old world feel. Excellent rooms, spacious and clean. Updated, but still elegant.
Pamslla, 2 night romance trip, Oct 17, 2020
Verified Expedia guest review
Loved the hotel and the city, it was a discovery worth repeating
Alonso, 3 night trip, Oct 2, 2020
Verified Hotels.com guest review
Great service n hotel! Highly recommend, attentive to details
1 night trip, Sep 30, 2020
Verified Expedia guest review
I cannot review this hotel as due to COVID our airline flight was canceled so we never went and I could not cancel the hotel reservation through travelocity.
Nancy, 1 night romance trip, Sep 17, 2020
Verified Travelocity guest review
Amazing ! The best hotel in Zagreb! Everything was perfectly!
Veiga, 1 night romance trip, Sep 4, 2020
Verified Expedia guest review
Great location. Real Grand hotel. Fantastic food.
Alexander, 2 night business trip, Sep 3, 2020
Verified Hotels.com guest review
Amazing!!! Bravo!!! Thank you for your great service!
Troy, 3 night family trip, Sep 3, 2020
Verified Expedia guest review