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The Westin Cleveland Downtown

4-star hotel with 24-hour fitness, near Huntington Convention Center of Cleveland

  • Free WiFi
From
ZAR 2,121

Image gallery

  • Guest Room
  • Guest Room
  • Junior Suite, 1 King Bed, Non Smoking, City View - City View
  • Room, 1 King Bed, Non Smoking - City View
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Guest Room. Image 1 of 76.
1 / 76Guest Room
8,0.Very good.
  • the valet experience at this hotel is not up to the standards of the company....it…

    Jun 10, 2021

  • The person working the front desk was extremely friendly and efficient. Top marks! The…

    Jun 10, 2021

See all 504 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Marriott) and COVID-19 Guidelines (CDC) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Safe
Dining options
Quiet
  • Parking available
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 484 smoke-free guestrooms
  • 24-hour fitness center
  • Valet parking
  • Business center
  • 24-hour front desk
  • Air conditioning

For families

  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Television
  • Free toiletries
  • Iron/ironing board

What’s around

  • In Downtown Cleveland
  • Rock and Roll Hall of Fame - 9 min walk
  • JACK Cleveland Casino - 13 min walk
  • FirstEnergy Stadium - 13 min walk
  • Rocket Mortgage FieldHouse - 14 min walk
  • Progressive Field - 20 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Room, 1 King Bed, Non Smoking
  • Room, 2 Queen Beds, Non Smoking
  • City Room, 1 King Bed, Non Smoking, City View
  • Room, 1 King Bed, Non Smoking, Lake View
  • Room, 2 Queen Beds, Non Smoking, Lake View
  • Junior Suite, 1 King Bed, Non Smoking, City View
  • City Suite, 1 King Bed, Non Smoking, City View
  • Suite, 1 King Bed, Non Smoking

What’s around

Landmarks

  • In Downtown Cleveland
  • Rock and Roll Hall of Fame - 9 min walk
  • JACK Cleveland Casino - 13 min walk
  • FirstEnergy Stadium - 13 min walk
  • Rocket Mortgage FieldHouse - 14 min walk
  • Progressive Field - 20 min walk
  • Huntington Convention Center of Cleveland - 8 min walk
  • Great Lakes Science Center - 11 min walk
  • Wolstein Center - 18 min walk
  • PlayhouseSquare Centre - 13 min walk
  • Severance Hall - 7.2 mi / 11.6 km

Getting around

  • Cleveland Hopkins International Airport (CLE) - 16 min drive
  • Cleveland, OH (BKL-Burke Lakefront) - 4 min drive
  • Cleveland, OH (CGF-Cuyahoga County) - 19 min drive
  • Cleveland Station - 11 min walk
  • Tower City-Public Square Station - 16 min walk
Profile: Downtown Cleveland

Profile: Downtown Cleveland

Downtown Cleveland is where you’ll find Jimi Hendrix’s Stratocaster, Johnny Cash’s 1979 touring bus, and Iggy Pop’s metallic gloves, all on show at the Rock and Roll Hall of Fame on Rock and Roll Boulevard. You can catch some live music there during the summer months, with free concerts staged in the plaza in front of the museum.

Downtown Cleveland is home to the city’s harbor, and its Warehouse District was once part of the thriving shipping industry. Today, the warehouses have been rescued from decline and beautifully restored and now house a buzzing selection of bars, restaurants, and clubs.

map

At a glance

Hotel size

  • This hotel has 484 rooms
  • This hotel is arranged over 23 floors

Arriving/leaving

  • Check-in time 4:00 PM-midnight
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed (dogs only)*
  • 2 per room (up to 50 lbs)
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite valet parking (USD 39 per night)
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Snack bar/deli

Things to do

  • 24-hour fitness facilities
  • Bicycle rentals nearby
  • Golfing nearby

Working away

  • Business center
  • Number of meeting rooms - 18
  • Conference space
  • Conference space size (feet) - 20473
  • Conference space size (meters) - 1902

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Wedding services

Facilities

  • Elevator
  • Safe-deposit box at front desk

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Braille signage
  • Hand-held showerhead
  • Closed captioned TV
  • Wheelchair-accessible bathroom vanity
  • Raised toilet seat
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Low-height counters/sink
  • Low-height desk
  • Height-adjustable showerhead
  • Grab bar - near toilet
  • Grab bar - in shower
  • Roll-in shower
  • Lever door handles
  • Wheelchair-width doorways

Languages Spoken

  • English

In the room

Home comforts

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Down comforter
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer

Be entertained

  • 46-inch LCD TV
  • Premium TV channels

Stay connected

  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Phone

More

  • In-room safe
  • Connecting/adjoining rooms available

Small print

Also known as

  • Westin Cleveland Downtown
  • Westin Hotel Cleveland Downtown
  • The Westin Cleveland Downtown Ohio
  • Westin Cleveland Downtown Hotel
  • The Westin Cleveland Cleveland
  • The Westin Cleveland Downtown Hotel
  • The Westin Cleveland Downtown Cleveland
  • The Westin Cleveland Downtown Hotel Cleveland

Optional extras

Valet parking costs USD 39 per night

Rollaway beds are available for USD 20.0 per night

Pets are allowed for an extra charge of USD 50 per pet, per stay

Service animals exempt from fees

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Parking height restrictions apply.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards and debit cards. Cash is not accepted. 

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Mandatory fees

Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, The Westin Cleveland Downtown does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Valet parking costs USD 39 per night.
  • Yes, dogs are welcome, with a limit of 2 per room and maximum weight of 50 lbs per pet. There's a charge of USD 50 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.
  • You can check in from 4:00 PM - midnight. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
  • Yes. Nearby restaurants include Phoenix Coffee (5-min walk), 1890 Lounge (7-min walk), and Masthead Brewing Company (8-min walk).
  • No, this hotel doesn't have a casino, but Horseshoe Casino (12-min walk) and JACK Cleveland Casino (13-min walk) are both nearby.
  • Have fun with nearby activities such as cycling and practice your swing at the nearby golf course. The Westin Cleveland Downtown also has a 24-hour fitness center.
8,0.Very good.
  • 4,0.Fair

    Mediocre room, bad noise issues

    The room was mediocre: dimly lit, horrible coffee, low-rider beds. The people who work there are very nice. The worst problem is the extreme noise on weekend nights from loud vehicles on St Clair. This went on past 2 a.m. There is an ordinance against it between 7pm and 7am that obviously is not being enforced. Even being on a very high floor didn't muffle the sound.

    4 night trip, Jun 9, 2021

    Verified Hotels.com guest review

  • 6,0.Good

    Too expensive

    The hotel is okay. It is big. Nice view. We had a room on the 22nd floor facing the lake. The beds sit very low, most of the lights in the room didn't work or were broken. There is a fridge but no microwave. I was confused about that. I feel the room is wayyyyy over priced! $145 for one night plus you have to pay $40 for parking which I think is ridiculous!! There is 3rd party parking near by and free parking on the street on the weekend after 4. The location is convenient because it's downtown but definitely not worth the money. There are other hotels nearby within 15 minutes that are cheaper, nicer and have free parking. I feel if you are are paying for a room that cost $140 you should at least let one vehicle park for free.

    1 night trip with friends, May 8, 2021

    Verified Hotels.com guest review

  • 8,0.Very good

    The hotel was overall nice. The conflict i had was my ID. I thought I left it in another city and they would not allow me to get my room. I had a photo of it on my phone, but instantly turned me away. There should be multiple ways to verify me. Especially in unforseen circumstances. Luckily it was under my bag and I was checked it. As far as my room, there was only a half glass to the shower, green type of rust, uneven tiles, no trash can in the bathroom, 2 towels, and 2 washcloths.

    Richard, 1 night business trip, Apr 25, 2021

    Verified Hotels.com guest review

  • 6,0.Good

    check the bed

    Was disappointed..For a Weston hotel...had an old sock(not mine),under the sheets..also noticed dead bug shell on other bed..Check your entier bed prior to laying in....Room couldn't of been RECENTLY cleaned....bad experience

    JERRY, 2 night trip, Apr 16, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    le rocks

    It was great

    3 night trip, Apr 16, 2021

    Verified Hotels.com guest review

  • 2,0.Poor

    The whole experience was terrible they told me tha

    The whole experience was terrible they told me that my reservation was not in the system I had to speak to three different people it took over an hour to get my room when I checked in also they were very rude in my refrigerator in my room also had mold the size of a drinking cup. Extremely disappointed I was here for a business event and I probably will not consider the Westin to anybody.

    Macie, 1 night business trip, Apr 10, 2021

    Verified Hotels.com guest review

  • 2,0.Poor

    The worse Marriott property

    The hotel offers valet however you’ll have to self park and pay valet prices. Housekeeping doesn’t service the rooms and the mattresses are soiled with urine and blood stains.

    LaVon, 3 night business trip, Mar 27, 2021

    Verified Hotels.com guest review

  • 6,0.Good

    Usually like a Westin

    Staff was annoying and unhelpful. The carpet was gross.

    Jenny, 1 night family trip, Mar 26, 2021

    Verified Hotels.com guest review

  • 8,0.Very good

    Parking should be free or less expensive. The cost of parking was with tax was half the cost of a room. Won’t be staying there in the future. Coffee at the front desk area in the morning was empty and just one pot brewing

    1 night trip with friends, Mar 13, 2021

    Verified Expedia guest review

  • 10,0.Exceptional

    The staff were friendly and courteous. There was an issue with the hot water and the staff had it fixed with in 30 minutes. I would definitely book another stay and recommend this to anyone.

    1 night family trip, Mar 13, 2021

    Verified Expedia guest review

See all 504 reviews