Sheraton Guilin Hotel

Photo gallery for Sheraton Guilin Hotel

Primary image
Outdoor pool, open 6:30 AM to 11:30 PM, pool umbrellas
Minibar, in-room safe, blackout drapes, soundproofing
Minibar, in-room safe, blackout drapes, soundproofing
Minibar, in-room safe, blackout drapes, soundproofing

Overview of Sheraton Guilin Hotel

Sheraton Guilin Hotel

4.5 star property
Luxury hotel with 1 outdoor pools, connected to a shopping center, near Elephant Trunk Hill

8,2/10 Very good

351 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
15 Bin Jiang Road, Guilin, Guangxi, 541001
Main amenities
  • Daily housekeeping
  • 3 restaurants
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • 24-hour fitness center
  • Sauna
  • Steam room
  • 24-hour room service
  • Coffee shop/cafe
  • Babysitting
  • Conference center
For families
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Refrigerator
  • Private bathroom
  • Cable/satellite TV service
  • Garden
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Xiufeng
  • Elephant Trunk Hill - 1 min drive
  • Reed Flute Cave - 13 min drive
  • Guilin University of Electronic Technology - 15 min drive

Getting around

  • Guilin (KWL-Liangjiang Intl.) - 42 min drive
  • Guilin North Railway Station - 16 min drive
  • Guilin South Railway Station - 16 min drive
  • Guilin Railway Station - 21 min walk

About this property

Sheraton Guilin Hotel

Take in the views from the rooftop terrace when you stay at Sheraton Guilin Hotel. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Cathay Chinese Restaurant, one of 3 restaurants, which serves Chinese cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include a 24-hour fitness center, a fitness center, and a sauna. Fellow travelers say great things about the comfortable beds and location.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 408 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10 AM on weekdays and 6:30 AM–10:30 AM on weekends
  • 3 restaurants
  • Coffee shop
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Taking the kids

  • Babysitting (surcharge)

Working away

  • Business center
  • Meeting room
  • Conference center (6415 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • 24-hour fitness center
  • An outdoor pool
  • Sauna
  • Steam room

Accessibility

  • Braille/raised signage
  • Elevator
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Handrails in hallways
  • Wheelchairs available on site
  • Lowered electrical outlets in bathroom
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Grab bar in bathtub
  • Lever door handles
  • Wheelchair-width doorways
  • Well-lit path to entrance

Languages spoken

  • Chinese (Mandarin)
  • English

Room amenities

Be entertained

  • LED television
  • Cable/satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi and wired Internet
  • Free local calls
  • Desk chair

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Restaurant dining guide

Special features

Dining

Cathay Chinese Restaurant - This restaurant specializes in Chinese cuisine and serves lunch, dinner, and light fare.
Bene On 7 - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open select days.
Lobby Lounge - This piano bar overlooks the garden. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of CNY 138 for adults and CNY 65 for children (approximately)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Babysitting is available for an extra charge
  • Rollaway beds are available for CNY 300.0 per night
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 6:30 AM to 11:30 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place and guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

Guests can rest easy knowing there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Guilin Hotel
Guilin Hotel Sheraton
Guilin Sheraton
Guilin Sheraton Hotel
Hotel Guilin
Hotel Guilin Sheraton
Hotel Sheraton Guilin
Sheraton Guilin
Sheraton Guilin Hotel
Sheraton Hotel Guilin
Sheraton Guilin Hotel Hotel
Sheraton Guilin Hotel Guilin
Sheraton Guilin Hotel Hotel Guilin

Frequently asked questions

Overall score and ratings

8,2

Very good

8,4/10

Cleanliness

8,2/10

Staff & service

8,3/10

Amenities

7,8/10

Property conditions & facilities

9,1/10

Eco-friendliness

10/10 Exceptional

My friend and I stayed here for a few days and received excellent service checking in and out. The location is excellent and is in very close proximity to the pedestrian street, Elephant Trunk hill, Sun and Moon Pagodas, etc. Due to increasing COVID cases in China, we wanted to check out early, and the hotel refunded our extra days without any problem. Almost all of the staff we interacted with spoke English and were friendly and helpful. If you want to swim, be sure to bring a swim cap - they very forcefully enforce this rule (another guest had a whistle blown at him repeatedly for trying to get in without one - could have been handled more professionally on the part of the pool attendant). Also, there were bats swooping around the pool in the evening - maybe it's better to swim during the day.
6-night trip with friends
Verified Orbitz guest review

10/10 Exceptional

Renovated
As of June 2021, the hotel is being renovated. Everything in my room was brand-new and spotlessly clean, and the carpets in the hallways had all been replaced very recently. My only complaint is that the bathroom lighting was a bit dark. Everything else was perfect.
Allen, 2-night trip
Verified Hotels.com guest review

8/10 Very good

3-night trip
Verified Orbitz guest review

10/10 Exceptional

The location is unbeatable. The staff is friendly and particularly Candy Hu at the reception, always there to help with a great smile.
Dan, 1-night trip
Verified Expedia guest review

8/10 Very good

Small Guilin visits Big Guilin
Staff are good and good manners. There are free in-house program to entertain guests.Location is convenient with lots of shopping sites and restaurants.
Nelson, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

This hotel was beautiful, right on the river and close to everything. I am in a wheelchair and the staff was wonderful. There is no wheelchair access to the main breakfast buffet so they let us go upstairs to what, I assume, is a VIP dining area. Also, there was a marathon run the morning we were to catch our plane and no taxis could get in. They sent us to the airport in the hotel van. This is service above and beyond and was greatly appreciated!!!! All the staff was wonderful, the breakfast was great, the room was clean...everything was perfect!
3-night family trip
Verified Expedia guest review

8/10 Very good

2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Panduka Dinesh, 5-night family trip
Verified Hotels.com guest review

6/10 Good

1-night trip
Verified Expedia guest review

8/10 Very good

Tze Kong, 2-night romance trip
Verified Hotels.com guest review