The Waterfall

Also known as

• The Waterfall Hotel
• The Waterfall Muak Lek
• The Waterfall Hotel Muak Lek

Policies

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safety and Health Administration (Thailand).

This property affirms that it adheres to the cleaning and disinfection practices of: COVID-19 Guidelines (WHO); Intertek Cristal (3rd party expert - Global); Bureau Veritas (3rd party expert - Global); Safe Travels (WTTC - Global); GBAC STAR Facility Accreditation (global expert); CovidClean (Safehotels - global expert); COVID-19 Guidelines (CDC).

This property accepts cash.