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The Social House Nairobi, a Preferred Lifestyle Hotel

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Front of property
Room, 1 King Bed (Biggest) | Terrace/patio
Room, 1 Double Bed (Bigger) | In-room safe, desk, laptop workspace, blackout drapes
Room, 1 Double Bed, Balcony | In-room safe, desk, laptop workspace, blackout drapes
Room, 1 King Bed (Biggest) | Living area | 55-inch Smart TV with digital channels, TV, Netflix

Overview of The Social House Nairobi, a Preferred Lifestyle Hotel

The Social House Nairobi, a Preferred Lifestyle Hotel

4.0 star property
4-star hotel in Nairobi with 3 restaurants and bar/lounge

9,4/10 Exceptional

37 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
The price is R3 589
Price available on 2022/12/10
Map
154 James Gichuru Road, Nairobi

Room options

About this area

What's nearby

  • Nairobi National Park - 26 min drive
  • Thika Road Mall - 58 min drive

Getting around

  • Nairobi (WIL-Wilson) - 28 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 42 min drive
  • Syokimau Station - 40 min drive
  • Nairobi Station - 42 min drive
  • Syokimau SGR Railway Station - 44 min drive
  • Airport pick-up service

Restaurants

  • Toranj Restaurant - 3 min walk
  • Le Palanka Pan - 4 min walk
  • Tokyo restaurant - 8 min walk
  • Big Square Lavington - 11 min walk
  • Mama Ashanti Ghanaian Restaurant - 18 min walk

About this property

The Social House Nairobi, a Preferred Lifestyle Hotel

The Social House Nairobi, a Preferred Lifestyle Hotel offers airport pick-up service (available 24 hours). After visiting the fitness center for a workout, you can grab a bite to eat at one of the 3 restaurants or unwind with a drink at the bar/lounge. Other highlights at this upscale hotel include a snack bar/deli, a terrace, and a garden.

Languages

English, Swahili

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 83 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - anytime
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Height restrictions apply for onsite parking

Transfers

  • Airport pickup on request (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–11:00 AM
  • 3 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • Snack bar/deli

Traveling with children

  • Changing table

What to do

  • Winery release events

Working away

  • 7 meeting rooms
  • Conference center (904 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2020
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Fitness center
  • At least 80% of food locally-sourced
  • Vegetarian dining options
  • Locally-owned & organized tours & activities

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Hand-held showerheads
  • Raised toilet seat
  • Height-adjustable showerhead
  • Doorbell and phone notification
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English
  • Swahili

Room amenities

Be entertained

  • 55-inch Smart TV
  • Premium digital channels
  • Netflix

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Champagne service
  • Free bottled water
  • Highchair

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Water-efficient toilets only
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of USD 30 for adults and USD 30 for children (approximately)
  • Airport shuttle service is offered for an extra charge of USD 65 per vehicle. Maximum occupancy 2
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Parking

  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property uses solar energy, plus eco-friendly cleaning products.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts credit cards, debit cards, mobile payments and cash.

Also known as

The Social House Nairobi
The Social House Nairobi, a Preferred Lifestyle Hotel Hotel
The Social House Nairobi, a Preferred Lifestyle Hotel Nairobi
The Social House Nairobi a member of Preferred Hotels Resorts

Frequently asked questions

Does The Social House Nairobi, a Preferred Lifestyle Hotel offer free cancellation for a full refund?
Yes, The Social House Nairobi, a Preferred Lifestyle Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Social House Nairobi, a Preferred Lifestyle Hotel?
As of 05 December 2022, prices found for a 1-night stay for 2 adults at The Social House Nairobi, a Preferred Lifestyle Hotel on 10 December 2022 start from R3 589, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Social House Nairobi, a Preferred Lifestyle Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at The Social House Nairobi, a Preferred Lifestyle Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at The Social House Nairobi, a Preferred Lifestyle Hotel?
Yes, there's free self parking.
Is airport shuttle service offered by The Social House Nairobi, a Preferred Lifestyle Hotel?
Yes, a shuttle from the airport to the hotel is available. The charge is USD 65 per vehicle.
What are the check-in and check-out times at The Social House Nairobi, a Preferred Lifestyle Hotel?
You can check in from 2:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
What is there to do at The Social House Nairobi, a Preferred Lifestyle Hotel and nearby?
The Social House Nairobi, a Preferred Lifestyle Hotel has a fitness center and a garden.
Are there restaurants at or near The Social House Nairobi, a Preferred Lifestyle Hotel?
Yes, there are 3 onsite restaurants. Nearby restaurants include Le Palanka Pan (4-min walk), Tokyo restaurant (8-min walk), and Big Square Lavington (11-min walk).

Overall score and ratings

9,4

Exceptional

9,9/10

Cleanliness

9,3/10

Staff & service

9,6/10

Amenities

9,8/10

Property conditions & facilities

8,9/10

Eco-friendliness

8/10 Very good

Work & Play at Social House
Overall, our stay was very good and we would stay at Social House again. The hotel has a number of different restaurants, each different and good in their own way. Special requests are heeded and while I wouldn't call it a "business hotel' per se, we worked quite comfortably in the outdoor area by the pool and had meetings without distraction. The staff was very friendly, professional and responsive. We were not so impressed with our room when we first arrived - I booked the size just below the suite, and it turned out to be quite a bit smaller than expected, made tighter by the design - which while aesthetic and design forward - did not have a great flow in our room mainly due to the large furniture in the small space. They did offer to move us to a suite which was a lot more spacious, but as we didn't want to pay more, we chose to stay in the original room - I asked them to remove the giant coffee table and swap it for a small ottoman or table as well as to clean/replace a badly stained couch. They did, which I was very appreciative for, and it made a huge difference - we were quite comfortable in the room for our 5 night stay.
Julie, 5-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Tom, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ellen, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great New Hip Hotel at Nairobi
Hotel is relatively new since it was opened just prior covid. Nice design w lots of dining options. Staff are excellent - friendly, helpful and go above and beyond.
Bennett, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The hospitality and service at The Social House was 10/10! They go above and beyond to take care of guests from the moment you step into the property. From the welcome drink, great recommendations, and problem solving when I had an issue with my flight I felt like I had everything I needed during my first trip to Nairobi. Also the hotel is beautiful with many comfortable touches to enhance your stay!
Simone, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Nice area, nice facilities. Easy and helpful front staff. Low Priced for nice hotel
eirik, 1-night trip
Verified Expedia guest review

10/10 Exceptional

bridgette, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

.
Karen, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

FOLASADE, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Fabulous Stay!
Had an amazing time. Wish I could have stayed longer. Room was lush and very comfortable. Service was top notch. The reception and bars were very lively so thought that might carry through to the rooms but it was super quiet. The food at the restaurant was amazing. I came back another time to do dinner and drinks and had a great time. Would highly recommend as a place to stay or to visit. Very hip and cosmopolitan.
Lara, 1-night trip
Verified Hotels.com guest review