Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Close
Skip to main content.
All properties in Shanghai, Shanghai (and vicinity), China
1 room, 2 adults

Okura Garden Hotel Shanghai

5-starFor the benefit of our customers, we have provided a rating based on our rating system.
Great for families

Good to know

  • Free cribs/infant beds
  • Free WiFi
  • Refrigerator
  • Dry cleaning/laundry service
58 Mao Ming Nan Road, Shanghai, Shanghai, 200020, China

Luxury hotel with 5 restaurants, near Former French Concession
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Free WiFi
    • Refrigerator
    • Dry cleaning/laundry service
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Location
Great location
Breakfast
Tasty breakfast
Cleanliness
Clean
Service
Fantastic service

Okura Garden Hotel Shanghai

from ZAR 1,519
  • Executive Room
  • Suite
  • Deluxe Room
  • Superior Double Room
  • Superior Twin Room
  • Special Deal Room

What’s around Okura Garden Hotel Shanghai

Landmarks

  • Heart of Shanghai
  • People's Square - 29 min walk
  • Former French Concession - 10 min walk
  • Jing'an Temple - 17 min walk
  • Xintiandi Style Shoppping Centre - 32 min walk
  • Shanghai International Trade Plaza - 10 min walk
  • Shanghai Museum - 30 min walk
  • Yu Garden - 2.7 mi / 4.3 km

Getting around

  • Hongqiao Intl. Airport (SHA) - 26 min drive
  • Pudong Intl. Airport (PVG) - 49 min drive
  • Shanghai South Railway Station - 10 min drive
  • Shanghai Railway Station - 15 min drive
  • Nanxiang North Railway Station - 19 min drive
  • South Shaanxi Road Station - 5 min walk
  • West Nanjing Road Station - 15 min walk
  • South Huangpi Road Station - 15 min walk

At a glance

Key facts

Hotel size

  • This hotel has 471 rooms
  • This hotel is arranged over 34 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is noon
Front desk staff will greet guests on arrival. This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Free self parking (limited)

  • Car charging point

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Local cuisine breakfast daily (surcharge)
  • 5 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Indoor pool
  • Fitness facilities
  • Outdoor tennis court 1
  • Spa tub
  • Steam room
  • Golfing nearby
  • Health club
  • Tennis on site
  • Sauna
Working away
  • Business center
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1926
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Library
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant
  • Wheelchairs available on site
  • Grab bar - near toilet
Languages Spoken
  • Chinese
  • English
  • Japanese

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • 26-inch TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

ROSE Coffee Shop - This restaurant serves breakfast, lunch, and dinner.

Chinese Rest. Bai Yu Lan - This restaurant serves breakfast, lunch, and dinner.

Japanese Rest. Yamazato - This restaurant serves breakfast, lunch, and dinner.

Continental Room - This restaurant serves lunch and dinner.

Teppanyaki Rest. Sazanka - This restaurant serves lunch and dinner.

Recreation

On Site

  • Fitness facilities
  • Health club
  • Outdoor tennis court
  • Sauna
  • Spa tub
  • Steam room
  • Tennis on site

Nearby

  • Golfing nearby

Okura Garden Hotel Shanghai’s small print

Also known as

  • Garden Hotel Shanghai Okura
  • Shanghai Okura Hotel
  • Okura Garden Shanghai Shanghai
  • Okura Garden Hotel Shanghai Hotel
  • Okura Garden Hotel Shanghai Shanghai
  • Okura Garden Hotel Shanghai Hotel Shanghai
  • Hotel Okura Garden Shanghai
  • Hotel Okura Shanghai
  • Okura Garden
  • Okura Garden Hotel
  • Okura Garden Hotel Shanghai
  • Okura Garden Shanghai
  • Shanghai Okura
  • Shanghai Okura Garden Hotel

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Rollaway beds are available for CNY 300.0 per day

Local cuisine breakfast is offered for an extra charge of CNY 220 for adults and CNY 110 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Okura Garden Hotel Shanghai

  • Is there a pool at Okura Garden Hotel Shanghai?
    Yes, there's an indoor pool.
  • Are pets allowed at Okura Garden Hotel Shanghai?
    Sorry, pets and service animals aren't allowed.
  • Is parking offered at Okura Garden Hotel Shanghai?
    Yes, there's free self parking. Parking spots may be limited.
  • What are the check-in and check-out times at Okura Garden Hotel Shanghai?
    You can check in from 2:00 PM to midnight. Check-out time is noon.
  • What is there to do near Okura Garden Hotel Shanghai?
    Recommended spots to visit include Former French Concession (10-min walk) and Shanghai International Trade Plaza (10-min walk), along with Jing'an Temple (0.9 mi) and People's Square (1.5 mi).
  • Are there restaurants at or near Okura Garden Hotel Shanghai?
    Yes, there are 5 onsite restaurants.

Recent reviews

Superb 9,0 From 624 reviews

Good 6,0
5 star lobby 2 star room 0 star bathroom
stayed total of 4 nights (in 2 check-ins), very good location, 4-5 min. walk to metro, lovely restaurants and coffee shops nearby, beautiful grand lobby, very accommodating staff, very good service, room appear to be well furnished.. but with stained carpets and filthy bathroom walls with black mold all over! I would carefully examine the room before accepting, unacceptable sub standard!
us1 night trip
Exceptional 10,0
Very happy stay with Okura Garden Hotel Shanghai. I will be there stay again.
jack, us2 night trip
Exceptional 10,0
Jack
The service was excellent. I will back stay again.
jack, us2 night trip
Exceptional 10,0
Perfect. Helpful staff. Hotel a bit dated but very clean and well maintained. Concierge was knowledgeable a recommended many good restaurants nearby.
hk3 night family trip
Exceptional 10,0
Very nice hotel!
Very nice hotel. Very convenient location. Very friendly staff. Very happy customer!
us1 night family trip
Good 6,0
Fallen from its former grandeur
The hotel is a mixed bag of old and new; great and not so great. Check in process - terrible. I waited in line for at least 30 minutes with average customer help time around 15 min. General service - service staff in the halls greeted you, like they would in Japan. Lounge food - the pastries and ice cream in the lobby area were very old. You can tell by its color that the food is not fresh. Rose Cafe - food is OK. Wait service was good. Cook service was bad. The cooking staff, especially at the egg cooking area during breakfast, was pretty rude. She basically greeted me with an annoyed face and asked "what do you want" Room - overall looked a bit old, but the great amenities. Nice washlet, great quality showers, nice fixtures. The bed was VERY comfortable. Room cleaning staff - Excellent! They were very proactive. I left a do-not-disturb sign. When I walked back to my room, they noticed and asked if I needed anything. Concierge - so so helpful. Asked for directions and they said they don't know. Blah! Install a robot instead. My interpretation - Seeing the name Okura, you'd expect great service, but the service was inconsistent. I think it might have to do with the training. At some hotels, the staff seem to love their job, I did not feel that here and it shows through its customer service. The effort to upgrade rooms is commendable. Great job on the room amenities. Hotel is positioned as a mass-tourist hotel and not for business customers.
us2 night business trip
Fair 4,0
Condition feedback
I was stay this hotel twice. Both time the washlet all cannot work. It is too old. The blind in the toile also cannot work well. It is rusty and get stuck.
sg3 night business trip
Exceptional 10,0
My choice!
Lovely garden. Quiet and relaxed. Attentive and discreet service with Japanese touch. Nice clean rooms. Definitely my favourite in Shanghai.
Audrey, gb2 night family trip
Exceptional 10,0
Still #1
Excellent. Had not been there in 8 yrs and still excellent and charming
Rosemary, us4 night business trip
Exceptional 10,0
All Good
Pro: Great location, good service, room with a garden view, comfortable bed, free parking, gift shops, PH bar and a few restaurants. Cons: None I will go back.
Ching, us12 night business trip

Okura Garden Hotel Shanghai

Is the description of this property not correct? Tell us