All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8,3/10
Cleanliness
8,5/10
Staff & service
8,0/10
Amenities
8,1/10
Property conditions & facilities
8,1/10
Eco-friendliness
Reviews
4/10 Fair
02 June 2023
Cleaning is very poor and unhygienic
From the outside it looks impressive and classy. I wouldn’t stay again and will report back to hotels com that I booked through about my concerns
Verified traveller
2-night trip
Verified Hotels.com guest review
6/10 Good
20 April 2023
Badly stained carpet in need of a shampoo
I A
I A, 5-night trip
Verified Hotels.com guest review
4/10 Fair
30 December 2022
Very outdated and overpriced. I needed to change my reservation to a day later and the charge was tripled! Beds and pillows were very uncomfortable. Room was way too hot with no way to lower the temperature. The location however was excellent.
John
Verified Expedia guest review
10/10 Exceptional
24 December 2022
Excellent location! High CP value.
Recommended!
Chih Hung
Verified Expedia guest review
10/10 Exceptional
21 October 2022
ISABEL
ISABEL, 1-night trip
Verified Expedia guest review
8/10 Very good
19 September 2022
👍
Martauli
Martauli, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
04 September 2022
By far the best hotel I have stayed in Japan. Excellent customer service excellent hotel accommodations. Thank you so much. I will stay there again in the near future thanks!