Guests
All properties in Chiba, Chiba Prefecture, Japan

Hotel New Otani Makuhari

4-star hotel with spa, near Mitsui Outlet Park Makuhari

  • Free WiFi and free parking
From
ZAR 1,807

Image gallery

  • Exterior
  • Exterior
  • Indoor Pool
  • Outdoor Pool
  • Exterior
Exterior. Image 1 of 83.
1 / 83Exterior
2-120-3 Hibino, Mihama-ku, Chiba, 261-0021, Chiba-ken, Japan
9,0.Superb.
  • Perfect cozy stay even under coronavirus crisis!

    Aug 17, 2020

  • Everything is fine except the cleanliness in the room. Full of dust at the curtain where…

    Feb 10, 2020

See all 363 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Shopping
Convenient
Walkable
Dining options
Quiet

This property is undergoing renovations from May 14 2020 to December 31 2021 (completion date subject to change).
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 418 guestrooms
  • Daily housekeeping
  • Near the beach
  • 3 restaurants and 2 bars/lounges
  • Full-service spa
  • Indoor pool and outdoor pool

For families

  • Refrigerator
  • Private bathroom
  • Television
  • Free toiletries
  • Garden
  • Terrace

What’s around

  • On the boardwalk
  • Mitsui Outlet Park Makuhari - 7 min walk
  • Makuharikaihin Prefectural Park - 7 min walk
  • Makuhari Messe - 14 min walk
  • Chiba Lotte Marines Museum - 19 min walk
  • Makuhari Beach - 22 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Moderate Twin Room, Smoking
  • Moderate Twin Room, Non Smoking
  • Standard Twin Room, Smoking
  • Standard Twin Room, Non Smoking
  • Standard Double Room, Non Smoking
  • Moderate Double Non Smoking
  • Standard Room, Smoking
  • Standard Room, Non Smoking
  • Superior Twin Room, Non Smoking
  • Superior Twin Room, Smoking
  • Moderate Triple Non Smoking
  • Moderate Triple Smoking
  • Superior Double Room, Non Smoking
  • Superior Double Room, Smoking
  • Superior Twin Room, Non Smoking, Corner
  • Superior Twin Room, Smoking, Corner
  • Superior Double Room, Non Smoking, Corner
  • Superior Triple Room, Non Smoking, Corner
  • Superior Triple Room, Smoking, Corner
  • Superior Quadruple Room, Non Smoking, Corner
  • Junior Suite Twin Room, Non Smoking, Ocean View
  • Junior Suite Double Room, Non Smoking, Ocean View
  • Suite, Non Smoking, Ocean View
  • [Single Use] Moderate Double, Non Smoking
  • [Single Use] Suite, Non Smoking, Ocean View
  • [Single Use] Superior Double Room, Non Smoking, Corner
  • [Single Use] Superior Double Room, Non Smoking
  • [Single Use] Superior Double Room, Smoking
  • [Single Use] Superior Twin Room, Non Smoking, Corner
  • [Single Use] Superior Twin Room, Non Smoking
  • [Single Use] Junior Suite Double Room, Non Smoking, Ocean View
  • [Single Use] Superior Twin Room, Smoking, Corner
  • [Single Use] Junior Suite Twin Room, Non Smoking, Ocean View
  • [Single Use] Moderate Twin Room, Non Smoking
  • [Single Use] Moderate Twin Room, Smoking
  • [Single Use] Superior Twin Room, Smoking

What’s around

Landmarks

  • On the boardwalk
  • Mitsui Outlet Park Makuhari - 7 min walk
  • Makuharikaihin Prefectural Park - 7 min walk
  • Makuhari Messe - 14 min walk
  • Chiba Lotte Marines Museum - 19 min walk
  • Makuhari Beach - 22 min walk
  • AeonMall Makuhari New City - 24 min walk
  • Kemigawa Shrine - 44 min walk
  • Chiba International Swimming Pool - 2.7 mi / 4.4 km
  • Tokyo Disney Resort® - 14.9 mi / 23.9 km

Getting around

  • Narita Intl. Airport (NRT) - 35 min drive
  • Haneda Airport (HND) - 42 min drive
  • Narashino Kaihin-Makuhari Station - 14 min walk
  • Chiba Kemigawahama Station - 4 min drive
  • Shin-Narashino Station - 5 min drive
  • Free theme park shuttle
map
See on map
2-120-3 Hibino, Mihama-ku, Chiba, 261-0021, Chiba-ken, Japan

At a glance

Hotel size

  • This hotel has 418 rooms
  • This hotel is arranged over 24 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Breakfast is not included in the room rate for children ages 3 and younger included in the rate.
Please note: The Breakfast Included rate plan includes breakfast for guests age 4 and older. Additional fees apply to children 0-3 years old for breakfast.
Some room names indicate varying check-in and check-out times, which override posted check-in and check-out hours.
Guests must be at least 20 years of age to stay in a smoking room.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • One child (3 years old and younger) stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • 2 bars/lounges
  • 2 coffee shops/cafés
  • Poolside bar
  • Room service (during limited hours)

Things to do

  • Indoor pool
  • Outdoor pool
  • Health club
  • Indoor tennis court
  • Full-service spa
  • Spa tub
  • Outdoor tennis court
  • Steam room
  • Sauna

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Year Built - 1993
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Garden
  • Terrace

Accessibility

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages Spoken

  • Chinese
  • English
  • Japanese

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer

Be entertained

  • LED TV
  • Digital TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments.

The spa is open daily.

Dining

SATSUKI - This restaurant specializes in fusion cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.

Taikan En - This restaurant specializes in Chinese cuisine and serves lunch and dinner. A children's menu is available. Open daily.

Senbazuru - This restaurant specializes in Japanese cuisine and serves lunch and dinner. A children's menu is available. Open daily.

Isshin - This restaurant specializes in sushi and serves lunch and dinner. Open daily.

Keyaki - Overlooking the ocean, this steakhouse specializes in Japanese cuisine and serves lunch and dinner. Reservations are required. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of JPY 3993 for adults and JPY 2420 for children (approximately)

Pool, spa & gym (if applicable)Pay at property

  • The fitness facility is accessible for JPY 5500 per person
  • Guests under 18 years old are not allowed in the swimming pool, health club, or fitness facility

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast.

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted.

Also known as

  • Hotel Makuhari
  • Otani Makuhari
  • New Otani Makuhari Chiba
  • Hotel New Otani Makuhari Hotel
  • Hotel New Otani Makuhari Chiba
  • Hotel New Otani Makuhari Hotel Chiba
  • Hotel New Otani Makuhari
  • Hotel Otani Makuhari
  • Makuhari Hotel
  • Makuhari New Otani
  • Makuhari New Otani Hotel
  • New Otani Hotel Makuhari
  • New Otani Makuhari
  • New Otani Makuhari Hotel

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Hotel New Otani Makuhari does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Parking spots may be limited.
  • Yes, there's an indoor pool and an outdoor pool.
  • Sorry, pets aren't allowed.
  • You can check in from 2 PM - midnight. Check-out time is noon.
  • Yes, there are 3 onsite restaurants, featuring fusion cuisine and ocean views. Nearby restaurants include VELOCE (5-min walk), Ikinari Steak (7-min walk), and CENTRAL CAFETERIA (12-min walk).
  • Practice your swing on the tennis courts. Indulge in a treatment at the spa and soothe your senses in the spa tub. Hotel New Otani Makuhari also has 2 bars, an outdoor pool, and a sauna, as well as a steam room and a garden.
9,0.Superb.
  • 10,0.Exceptional

    Great location

    Walking distance to JR Kaihimmakuhari station and eateries and Mitsui Outlet Park Makuhari. Makes it a convenient location and room is considered very big for Japan hotel standard and the public airport limousine bus stopped by right outside one of the back exit! Would be wonderful if I Don’t have to pay extra for breakfast for my 7 year old child! If she’s 10 years old and older - it would be free since my room is for 3 adults! What a weird rule - it’s like children are not welcome. Other than that, “It’s A Great choice.

    Wei Ping, 3 night family trip, Dec 26, 2019

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Good location for conference and exhibition facilities. Fair degree of English spoken. Pay for a room with a view ... you'll get Tokyo Bay and Mount Fuji and it is spectacular. Restaurants on site are pricey, but there are a whole bunch by the railway station stacked on floors in the Plena building, think it was, that will suit any taste. PLEASE DO use the pool and sports club facilities, Club+Club, which, if you are an English speaker, isn't immediately obvious. It costs about 3,000 yen, but it's a wonderful facility and well worth the price.

    Abi, 2 night family trip, Dec 11, 2019

    Verified Expedia guest review

  • 10,0.Exceptional

    Great hotel for the nearby Makuhari Messe

    1 night business trip, Nov 20, 2019

    Verified Hotels.com guest review

  • 6,0.Good

    Superior rooms are nice, standard rooms are quite grim and should be avoided. Quite disappointed that the only bar in the hotel appears to close to hotel guests if there is a private function booked. When we queried where we could get a drink, we were told to walk down toward the train station. Any decent hotel should have at least 2 bars so guests have the option of staying in the hotel and using the facilities they have paid for.

    6 night business trip, Nov 10, 2019

    Verified Expedia guest review

  • 8,0.Very good

    The property was a bit older than anticipated, however, it was a clean bed and a quiet environment.

    7 night romance trip, Oct 25, 2019

    Verified Orbitz guest review

  • 10,0.Exceptional

    Good hotel with large room and great view

    Great location near the airport. Good value for money. The view of thw bay is great.

    1 night romance trip, Sep 20, 2019

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Overall a good hotel

    Stefaan, 1 night business trip, Aug 28, 2019

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Very good choice for a stay in Makuhari area

    ERTUGRUL, 2 night business trip, Jun 16, 2019

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Everything was pristine and the staff were very helpful.

    1 night business trip, Jun 16, 2019

    Verified Expedia guest review

  • 10,0.Exceptional

    Located next to Makuhari Messe, it was very convenient and clean. We stayed for a week for the conference and had Teppan yaki dinner in the restaurant on the top floor with ocean view, breakfast and some desserts at the cafe. This hotel even had a shuttle from Disney!

    naonao, 6 night family trip, May 25, 2019

    Verified Expedia guest review

See all 363 reviews