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1 room, 2 adults

Sheraton Memphis Downtown Hotel

4-star4 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Dry cleaning/laundry service
  • Elevator
  • Free WiFi
250 N Main St, Memphis, TN, 38103, United States of America

4-star hotel with indoor pool, connected to the convention center, near Fire Museum of Memphis
  • Free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Dry cleaning/laundry service
    • Elevator
    • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Tennessee may have travel restrictions in place due to COVID-19. 

  • Terrible that we were not notified of burst pipes, water boil in effect, no snow removal…Feb 20, 2021
  • Very nice hotel with friendly, courteous staff. Rooms are nice, comfortable, clean and I…Jan 7, 2021

Sheraton Memphis Downtown Hotel

from ZAR 1,566
  • Traditional Room, 1 King Bed, Non Smoking
  • Traditional Room, 2 Double Beds, Non Smoking
  • Club Room, 1 King Bed, Business Lounge Access, Corner
  • Club Room, 2 Double Beds
  • Club Room, 1 King Bed
  • Deluxe Room, 2 Double Beds
  • Deluxe Room, 1 King Bed

What’s around Sheraton Memphis Downtown Hotel

Landmarks

  • In Downtown Memphis
  • Beale Street - 18 min walk
  • FedEx Forum - 21 min walk
  • National Civil Rights Museum at the Lorraine Motel - 25 min walk
  • Orpheum Theatre - 17 min walk
  • Sun Studio - 27 min walk
  • Fire Museum of Memphis - 6 min walk
  • Stax Museum of American Soul Music - 3.3 mi / 5.4 km

Getting around

  • Memphis International Airport (MEM) - 16 min drive
  • Memphis Central Station - 28 min walk

At a glance

Key facts

Hotel size

  • This hotel has 600 rooms

Arriving/leaving

  • Check-in time 4 PM-2:00 AM
  • Check-out time is 11 AM
  • Express check-in/out

Restrictions related to your trip

  • Tennessee may have travel restrictions in place due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets stay free (dogs only)

  • Food and water bowls available

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Onsite valet parking (USD 29 per day; includes in/out privileges)

  • Wheelchair-accessible parking on site

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • 24-hour fitness facilities
  • Golfing nearby
  • Hiking/biking trails nearby
Working away
  • Business center
  • Conference space
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
Facilities
  • Elevator
  • ATM/banking
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Braille signage
  • Closed captioned TV
  • Raised toilet seat
  • Low-height counters/sink
  • Height-adjustable showerhead
  • Grab bar - near toilet
  • Grab bar - in bathtub
  • Grab bar - in shower
  • Accessible bathtub
  • Lever door handles
Languages Spoken
  • English

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
More
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Crossroads Tavern - This restaurant specializes in southern cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Sheraton Memphis Downtown Hotel’s small print

Also known as

  • Memphis Downtown Sheraton
  • Sheraton Hotel Memphis Downtown
  • Sheraton Memphis Downtown
  • Sheraton Memphis Downtown Hotel
  • Sheraton Memphis Hotel Memphis
  • Sheraton Memphis Downtown Hotel Hotel
  • Sheraton Memphis Downtown Hotel Memphis
  • Sheraton Memphis Downtown Hotel Hotel Memphis

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pool access available from 6:30 AM to 10:30 PM.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Guests are provided with hand sanitizer and masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This property accepts credit cards, debit cards, and cash.

Optional extras

Valet parking costs USD 29 per day with in/out privileges

Buffet breakfast is offered for an extra charge of USD 19.95 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Sheraton Memphis Downtown Hotel

  • Does Sheraton Memphis Downtown Hotel offer free cancellation for a full refund?
    Yes, Sheraton Memphis Downtown Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Sheraton Memphis Downtown Hotel?
    This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
  • Is parking offered on site at Sheraton Memphis Downtown Hotel?
    Yes. Valet parking costs USD 29 per day.
  • Is there a pool at Sheraton Memphis Downtown Hotel?
    Yes, there's an indoor pool. Guests have pool access from 6:30 AM to 10:30 PM. The swimming pool will be unavailable from January 13 2021 to June 30 2021 (dates subject to change).
  • Are pets allowed at Sheraton Memphis Downtown Hotel?
    Yes, dogs stay free. Service animals are exempt from fees. Food and water bowls are available.
  • What are the check-in and check-out times at Sheraton Memphis Downtown Hotel?
    You can check in from 4 PM - 2:00 AM. Check-out time is 11 AM. Express check-in and check-out are available.
  • Are there restaurants at or near Sheraton Memphis Downtown Hotel?
    Yes, Crossroads Tavern offers southern cuisine. Nearby restaurants include Blue Plate Cafe (9-min walk), Cafe Keough (10-min walk), and Felicia Suzanne's Restaurant (10-min walk).
  • Is there an onsite casino at Sheraton Memphis Downtown Hotel?
    No, this hotel doesn't have a casino, but Southland Casino & Gaming (8-min drive) is nearby.
  • What is there to do at Sheraton Memphis Downtown Hotel and nearby?
    Have fun with nearby activities such as hiking and practice your swing at the nearby golf course. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a 24-hour fitness center.

Recent reviews

Good 7,8 From 704 reviews

Exceptional 10,0
Excellent
Staff is very friendly , hotel is very well located , hotel is in good condition. Highly recommended .
Norma, us3 night trip with friends
Good 6,0
The service and room were great. The hotel itself is in need of repairs updates.
Kristi, us1 night family trip
Good 6,0
Room = Good, Anything Streetwise = Bad
The trolly was loud, and the valet parked outside, with no responsibility for lost items, despite having a garage they could park in. I paid $30 to park, essentially. Room was clean, bed was comfy.
Matt, us1 night family trip
Poor 2,0
Bad experience in Memphis
My stay was horrible there were bugs in our bed all over the bathroom and we couldn’t eat food for being afraid of bugs getting on it. I would not recommend this hotel to any of my friends or family.
Yolonda, us1 night family trip
Exceptional 10,0
Very Nice
Amazing service. Clean hotel. If you don’t do Valet parking you can park across the street.
Jahrel, us2 night family trip
Fair 4,0
Truck and a few others broken into
April, us1 night family trip
Fair 4,0
First room had ant infestation. They moved us to another room and the quilt was soiled.
Sherita, us3 night trip
Good 6,0
I was expecting more to be honest, this is a famous place but I was not impressed
Jackie, us2 night family trip
Good 6,0
There were stains on the bed
us1 night family trip
Exceptional 10,0
MEMORIES MADE
The staff was MARVELOUS. Treated us like family. The bartender was very COVID aware. Friendly yet made sure everyone had a mask. Hotel was located on a railway so we did not have to ride Lyft . Wonderful time was make and all had fun
Lillian, us3 night family trip

Sheraton Memphis Downtown Hotel