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Robertson Quay Hotel

3.0 star property
Family-friendly hotel with outdoor pool, near Orchard Road

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Robertson Quay Hotel

Photo gallery for Robertson Quay Hotel

Outdoor pool
Outdoor pool
In-room safe, desk, blackout curtains, iron/ironing board
Dinner served
Reception

Overview of Robertson Quay Hotel

6,4

Good

Property highlights

  • Pool
  • Airport transfer
  • Free WiFi
  • Air conditioning
  • Laundry facilities
  • Free parking
Map
15 Merbau Road, Singapore, 239032

What's around

  • Popular LocationRaffles Place19 min walk
  • Popular LocationOrchard Road20 min walk
  • Popular LocationRaffles City3 min drive
  • AirportSingapore (SIN-Changi)30 min drive
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Babysitting
  • Airport shuttle
  • 24-hour front desk
  • Front-desk safe
  • ATM/banking services
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
  • Free newspapers in the lobby
For families
  • Children stay free
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities

Room options

View all photos for Deluxe Twin Room (2 Single Beds)

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Twin Room (2 Single Beds)

  • 12 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Double Room

  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room (2 Single Beds)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Twin Room (2 Single Beds)

  • 12 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room (1 Single Bed)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Single Room (1 Single Bed)

  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room

  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Triple Room (1 Single Bed & 1 Queen Bed)

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Triple Room (1 Single Bed & 1 Queen Bed)

  • 13 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Room, Connecting Rooms (1 Queen Bed & 2 Single Beds)

In-room safe, desk, blackout curtains, iron/ironing board

Room, Connecting Rooms (1 Queen Bed & 2 Single Beds)

  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

About this area

What's nearby

  • In Singapore River
  • Raffles Place - 19 min walk
  • Orchard Road - 20 min walk
  • Bugis Street Shopping District - 28 min walk
  • Marina Bay Sands Skypark - 36 min walk
  • Gardens by the Bay - 37 min walk
  • Marina Bay Sands Casino - 37 min walk
  • Marina Bay Street Circuit - 38 min walk
  • Boat Quay - 2 min drive
  • Raffles City - 3 min drive
  • National Museum of Singapore - 3 min drive

Getting around

  • Seletar Airport (XSP) - 23 min drive
  • Singapore Changi Airport (SIN) - 30 min drive
  • Senai International Airport (JHB) - 64 min drive
  • Batam Batu Besar (BTH-Hang Nadim) - 22.1 miles/35.6 km
  • JB Sentral - 26 min drive
  • Fort Canning MRT station - 6 min walk
  • Clarke Quay Station - 11 min walk
  • Great World Station - 15 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Un-Yang-Kor-Dai - 15 min walk
  • Bakalaki Greek Taverna - 18 min walk
  • Foc by Nandu Jubany - 14 min walk
  • Orihara Shoten - 1 min walk
  • Hachi Restaurant - 5 min walk
Map

About this property

Robertson Quay Hotel

Robertson Quay Hotel offers an airport shuttle and puts you just a 5-minute drive from Orchard Road and Marina Bay Sands Casino. Guests can take a dip in the outdoor pool or grab a bite to eat at The Sailors Restaurant, which serves dinner. Also, Bugis Street Shopping District and Marina Bay Sands Skypark are just a 5-minute drive away. Public transportation is just a short walk: Fort Canning MRT station is 6 minutes and Clarke Quay Station is 11 minutes.

Languages

Chinese (Mandarin), English, Filipino, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 148 rooms
  • Arranged over 10 floors

Arriving/Leaving

  • Check-in time starts at 3:00 PM
  • Minimum check-in age: 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*
  • Supervised childcare*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Onsite parking limited

Transfers

  • Airport shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge

Traveling with children

  • Children stay free (see details)
  • Supervised childcare (surcharge)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • An outdoor pool

Accessibility

  • Elevator

Room amenities

Be entertained

  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet

Food and drink

  • Mini-fridge
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

The Sailors Restaurant - This restaurant serves dinner only.
Home Beach Bar - This restaurant serves dinner only. Guests can enjoy alfresco dining (weather permitting).

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • The tax amount which is set in the 'Price details' and payable by the guest, will be subject to changes based on the tax rate at the time of payment of the applicable room charges.

Optional extras

  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 6:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Robertson Quay
Robertson Hotel
Robertson Quay
Robertson Quay Hotel
Robertson Quay Hotel Singapore
Robertson Quay Singapore
Robertson Quay Hotel Hotel
Robertson Quay Hotel Singapore
Robertson Quay Hotel (SG Clean)
Robertson Quay Hotel Hotel Singapore

Frequently asked questions

Does Robertson Quay Hotel offer free cancellation for a full refund?
Yes, Robertson Quay Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Robertson Quay Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Robertson Quay Hotel?
Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 6:00 PM.
Are pets allowed at Robertson Quay Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Robertson Quay Hotel?
Yes, there's free self parking. Parking spots may be limited.
Is airport shuttle service offered by Robertson Quay Hotel?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Robertson Quay Hotel?
You can check in starting at 3:00 PM. Check-out time is 11:00 AM.
Is there an onsite casino at Robertson Quay Hotel?
No, this hotel doesn't have a casino, but Marina Bay Sands Casino (4-min drive) and Resort World Sentosa Casino (10-min drive) are both nearby.
What is there to do at Robertson Quay Hotel and nearby?
Robertson Quay Hotel has an outdoor pool.
Are there restaurants at or near Robertson Quay Hotel?
Yes, The Sailors Restaurant offers alfresco dining.
What's the area around Robertson Quay Hotel like?
Robertson Quay Hotel is located by the river in Singapore River, a short 6-minute walk from Fort Canning MRT station and 20 minutes' walk from Orchard Road.

Reviews

6,4

Good

7,0/10

Cleanliness

7,0/10

Staff & service

5,8/10

Amenities

6,0/10

Property conditions & facilities

5,4/10

Eco-friendliness

Reviews

4/10 Fair

Disappointed
First of all, the location is very good and the staff were friendly. I didn't know requesting for extra the guest have to go down to collect. This is my first. The room was so odd shaped, the tv was so small and the worse is the toilet. It's so cramped. The carpark was so filthy and the leakages on the walls was so apparent. I wouldn't recommend it to anyone.
2-night business trip
Verified Hotels.com guest review

2/10 Poor

Siddhivinayak, 5-night family trip
Verified Hotels.com guest review

2/10 Poor

JOSEPH, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Amita, 4-night business trip
Verified Hotels.com guest review

4/10 Fair

Add more attention to customer service.
More attention to room conditions, attentive to guests, make customers more welcomed. Be warm to guests. 15 years visiting annually, all hotels 3/4 stars. This one unlikely to visit again.
Nai Sing, 4-night business trip
Verified Hotels.com guest review

8/10 Very good

Ravi, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

Wiliani, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Bad smells and the bed it totally not comfortable.
Moussa, 11-night trip
Verified Expedia guest review

8/10 Very good

Ric, 3-night trip
Verified Hotels.com guest review

2/10 Poor

In addition to the property's terrible condition, the hotel charged me twice. And, it's a week now since then, they haven't credited back the charges. Yet they blame Expedia for this.
Salwant, 1-night family trip
Verified Expedia guest review