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Hotel Ambassador Accommodation & Rooms

3 stars
Humboldt No. 38 CentroMexico CityDF06050Mexico
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2.4 / 5
Service
Service is poor
Cleanliness
Dirty
Amenities
Bad amenities
Room
Room is not nice
157See all 157 Hotels.com reviews
From 112 reviewsTripAdvisor Traveller Rating

Hotel Ambassador Accommodation & Rooms

from ZAR 587
  • Standard Double Room
  • Standard Room
  • Junior Suite
  • Quadruple Room
  • Triple Room

At a glance

Key facts

Hotel size

  • This hotel has 145 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free wired Internet access in rooms

Transport

Parking

  • No parking

Other information

  • Smoke-free property

Also known as

  • Ambassador Mexico City
  • Hotel Ambassador Mexico City

Policies

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Bicycle rentals nearby
Working away
  • Number of meeting rooms - 4
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • Safe-deposit box at front desk
  • Television in common areas

In the room

Home comforts
  • Ceiling fan
Freshen up
  • Private bathroom
  • Shower only
Be entertained
  • TV
  • Cable TV channels
Stay connected
  • Desk
  • Free wired high-speed Internet
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Valley Restaurant - This restaurant serves lunch and dinner.

Cafe Ambassador - This café serves breakfast, lunch, and dinner.

Hotel Ambassador Accommodation & Rooms’s small print

Also known as

  • Ambassador Mexico City
  • Hotel Ambassador Mexico City

Policies

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

2.4 /5 from 157 reviews

Hotel Ambassador Accommodation & Rooms
Poor1.0 / 5
Great location, everything else is horrible
Worst hotel stay of my life. First off they could not find my booking and hassled me the entire time until they located it after two hours and never apologized. Wifi was down the entire weekend and so was the television (didn't need it too much because of all the sight seeing and things to do in the area), asked about it at front desk they said they'd send someone, he never came. No heat or air conditioning just a fan in the room. Beds as hard as concrete, elevator must ride up in order to go down, and rooms are in desperate need of repair. The area is great though but do yourself a favor spend extra money and stay somewhere else
1 night family trip
Hotel Ambassador Accommodation & Rooms
Poor1.0 / 5
We got there and took 1/2 hr to check in. As we opened room noticed it had no air conditioning. At bedtime my husband jumpped up because he felt something crawling in his arm. We checked the bed and they were fleas, ticks, or some kind of bed bugs. We also looked underneath the bed and it was full of trash. My brother also had the same problem in his room. We were given different rooms after we complaint. This hotel is under construction and is very noisy very early in the morning. There is a restaurant in this hotel and we asked for the menu 3 times and nothing, so we got up and decided to go eat across the street. They have alot of staff but all just standing around instead of cleaning this place up. Very bad experience. Never again will we stay here.
4 night family trip
Hotel Ambassador Accommodation & Rooms
Fair2.0 / 5
Not comunication between hotels.com and the hotel
The hotel was overbooked, and they didn`t havve my number of reservation of hotels.com
1 night romance trip
Hotel Ambassador Accommodation & Rooms
Poor1.0 / 5
A nice older hotel with disorganized rude staff
Rude check in staff. They ignored me when I walked up. They were confrontational when telling me I hadn't paid even though I was showing them my email with the payment. Despite this they made me pay a deposit which makes me feel uneasy giving my money to such a disorganized cluster of a hotel. Not much worked in the room. They wanted more money for the remote which I gave but then they still didn't have a remote. I then wanted to take a bath and there was no plug so that failed. There was a large stain of goopy red stuff on the carpet. At least the bellhop was apologetic for the rude front staff that was working on Saturday night. In the morning after two attempts they wouldn't give me my money back so after calling hotels.com they believed me that and returned my deposit. If that didn't work my last option was the police? Hmmm not three stars when you are contemplating calling the cops. All that negative said the restaurant was nice the room wasnt to bad. The hotel is a little old. It is also in kind of a dodgy block as there is a large vacant building full of homeless people next to it. Doesn't bother me too much but usually people looking for three stars are trying to avoid walking through a line of homeless people and drug users to check in.
2 night business trip

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Hotel Ambassador Accommodation & Rooms

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