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Family-friendly hotel with spa, near Tequesquitengo Lake
Clean and good service, food and drinks expensive
Jul 23, 2021
It was decent overall okay rooms were dirty lots of bugs service was nice along with the…
Jul 7, 2020
Remember, collect 10 stamps, get 1 reward* night
The spa is open select days.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.
Personal protective equipment, including masks, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.
*See fees & policies for additional details or extra charges
The lake and the buffet was amazing and the room was excellent
2 night family trip, Feb 15, 2019
Verified Expedia guest review
one of the worst hotels I've every stayed in. Could not turn off the a/c, house keeping turned it off, then when we arrived in the afternoon couldn't turn it back on. Terrible water pressure in the shower, plus couldn't adjust the temperature, either hot or cold, front desk didn't send anybody to fix it.
Tom, 2 night romance trip, Feb 8, 2019
Verified Hotels.com guest review
great service from staff, buildings could use a bit of a fix up but also adds to the environment of the area, very spacious room, overall satisfied, location next to the lake is better than other hotels in that area
Jorge, 3 night romance trip, Oct 26, 2017
Verified Hotels.com guest review
So.... the hotel has a lot of potential. The actual building is really unique looking (60s Moroccan inspired), and the location is great (incredilbe views from all rooms!). The service staff at the restaurants are really attentive and fantastic. That's the good. Now the bad: the doors don't really lock (you REALLY have to slam the doors shut to get them to stay), the linens are paper thin and its quite cold with the AC - you have to have it on, or you're in a sauna, there is NO INTERNET - no matter what the listing says, there's no WIFI. The staff at front desk are OK at best, but have very little tact - for example, asking to 'fix things" in our room - as soon as we check in - a bit intrusive. We had someone knock on our door repeatedly at 1030 pm - it was front desk, and he had the wrong room - it was kinda weird and really uncalled for. The food is terrible. It really is - the staff is awesome, but food is quite bad. All in all - stay at the Hacienda Vista Hermosa - on most nights its less, and it is actually Paradise. We ended up going there for breakfast, and when we saw the Hacienda, I could not believe that the Villa Bejar would dare charge what they do. The price is ridiculous and not worth it at all...
Joel, 3 night romance trip, Oct 19, 2017
Verified Hotels.com guest review
Tequesquitengo is an old town, but the hotel is in a great place, sorry for the bad services, the personal works in this place . Have a bad attitude and i think they are nos comfortable with theirs jobs. The hotel is expensive in the foods, beverages and the rooms. Expensive prices for the quality.
Juan Carlos, Family trip, Jun 17, 2015
Verified Expedia guest review
Hotel is well-located on Lake Tequisquitengo with many rooms with view of the lake. Pool and restaurant areas feature a few nice amenities; in particular, the mattress lounges facing the lake are comfortable with nice views and the renovated bar/breakfast area is charming. The service staff is also attentive. However, the pool area, restaurant and rooms all require a general remodeling to address the melancholic sense of faded glory.
Alan, Other trip, Mar 27, 2015
Verified Expedia guest review
Very beautiful hotel, the best location in Tequesquitengo and it looks like one of the best hotels in the area. Nice installations, the only problem is that it is a bit old, could use some renovation. The service is good and they have a nice pool, spa and restaurant. Also they have a dock and lake activities like skiing and wave runners. Definitely recommendable.
Joaquin, Romance trip, Aug 14, 2012
Verified Hotels.com guest review
We checked into this hotel on a very short notice as we needed to get into a peaceful environment to help our toddler son recover from an infants' illness. We were so happy that we did! Our friends who have a house on the lake said this was the best option around, and afterwards it is easy to agree. The hotel is old but well maintained. The room was spaceous and clean, and it seems all of them have a lake view. We had a beautiful balcony. Nature is all around you: in the morning when I opened the curtain, I looked a green iguana in the eye, right on the other side of the glass, he was climbing a tree! The abundant Mexican breakfast buffet was absolutely delicious. Service was super friendly. Our Spanish is extremely limited and some of the staff didn't speak English but they always found a colleague to help communicate.
Mikko, Family trip, Jan 5, 2016
Verified Hotels.com guest review
Very old hotel, in desperate need for renovations
Mark, Family trip, Apr 14, 2017
Verified Hotels.com guest review
I've been a guest in multiple hotels of all categories. This hotel shouldn't even qualify as a 3-star hotel. It is old and lacks maintenance. However, it might still be one of the best options in Tequesquitengo, considering there aren't many options available.
Andres, Other trip, Mar 31, 2014
Verified Expedia guest review