Fort Pontchartrain Detroit, a Wyndham Hotel

Photo gallery for Fort Pontchartrain Detroit, a Wyndham Hotel

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Pool
In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes

Overview of Fort Pontchartrain Detroit, a Wyndham Hotel

Fort Pontchartrain Detroit, a Wyndham Hotel

3.5 star property
3.5-star hotel with restaurant, near Greektown Casino

7,2/10 Good

950 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
  • Bathtub
The price is R3 369
Price available on 2022/07/18
Map
2 Washington Blvd, Detroit, MI, 48226
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Valet parking
  • Room service
  • Coffee shop/cafe
  • 24-hour business center
  • Business center
  • 24-hour front desk
  • Computer station
  • Front desk safe
For families
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Blackout drapes/curtains
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • In Downtown Detroit
  • Cobo Center - 1 min walk
  • Campus Martius Park - 8 min walk
  • GM Renaissance Center - 9 min walk
  • Saint Andrews Hall - 11 min walk
  • Greektown Casino - 13 min walk
  • Detroit Opera House - 15 min walk
  • Detroit Riverwalk - 15 min walk
  • Fillmore Detroit - 15 min walk
  • MGM Grand Detroit Casino - 16 min walk
  • Comerica Park - 16 min walk

Getting around

  • Detroit, MI (DET-Coleman A. Young Municipal) - 15 min drive
  • Detroit Metropolitan Wayne County Airport (DTW) - 25 min drive
  • Windsor, ON (YQG) - 26 min drive
  • Pontiac, MI (PTK-Oakland County Intl.) - 45 min drive
  • Detroit Station - 6 min drive
  • Windsor Station - 14 min drive
  • Dearborn Station - 18 min drive
  • Financial District Station - 3 min walk
  • Convention Center Station - 3 min walk
  • Fort Cass Station - 5 min walk

About this property

Fort Pontchartrain Detroit, a Wyndham Hotel

Fort Pontchartrain Detroit, a Wyndham Hotel puts you in a great location, within just a 10-minute walk of Cobo Center and Campus Martius Park. Guests can visit the fitness center for a workout or grab a bite to eat at Tabacchi Cafe, which serves American cuisine and is open for breakfast, lunch, and dinner. A bar/lounge and a snack bar/deli are other highlights. Fellow travelers like the helpful staff and location. The property is just a short walk to public transportation: Financial District Station is 3 minutes and Convention Center Station is 3 minutes.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 344 rooms
  • Arranged over 25 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 11:00 PM
  • Late check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 25+ Mbps)

Parking

  • Secured onsite valet parking (USD 35.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast each morning (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference space (11000 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness center

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Braille signage
  • Raised toilet seat
  • Grab bar near toilet
  • Lever door handles

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • IPod docking station
  • 42-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi (speed of 25+ Mbps)
  • Phone
  • Desk chair

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Tabacchi Cafe - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.
Urban Cellars - This restaurant specializes in American cuisine. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Optional extras

  • Breakfast costs between USD 8.00 and USD 22.00 per person (approximately)

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Secured valet parking costs USD 35.00 per night with in/out privileges
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Frequently asked questions

Overall score and ratings

7,2

Good

7,8/10

Cleanliness

7,7/10

Staff & service

7,3/10

Amenities

7,6/10

Property conditions & facilities

7,5/10

Eco-friendliness

10/10 Exceptional

I loved this hotel ! One of the best ones so far !
Heavenly, 1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Bad service
The customer service desk supervisor over charged me a extra night for my stay I am very upset about this. They told me it was a problem with how they Che Lee me in asked me for my card again and swiped another night at a higher rate
Ivory, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Beautiful Hotel
The customer service was great and the room was excellent! Valet made it a little difficult when trying to leave in a hurry but they were very helpful!
Kali, 2-night trip
Verified Hotels.com guest review

6/10 Good

Not what I expected
I must have missed the part about valet parking ($35 a night) which was ok. I had a king room and a room with 2 queen beds. To my surprise upon checking in I was informed of a incidental fee that had to be paid ($100) for each room (equaled $200) not happy about that. Toilet ran on and off all night in my room. I had traveled 5 hours and was tired so I let it be for the night. Would I stay again, probably not. Not a hotel for children but I needed to be close to an event that played a part in my decision. To each is own
Veronica, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Mark, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great place to stay
The bartenders were the best in the city, gave us a bunch of tips and places to go to make my buddys Bachlor party one to remember!
Michael, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Kelita, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Great service and location.
Great price for the area and in remarkable condition for the age of the building. Great views and above all the service and front desk was awesome. Good breakfast on the roof top restaurant. Not as fancy as many but Highly recommended .
David, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Fine stay, until it was time to go
Our stay was mostly enjoyable - good location, perfectly fine room. One major thing that this hotel seemingly needs to fix, though, is its parking situation. It only offers valet parking, not DIY, but was completely unprepared for a large number of guests all trying to retrieve their cars around check-out time. The area around the driveway was a complete mess at that point, with dozens of people standing and sitting around, each of them waiting at least 45 minutes for their vehicle. This isn't to blame the staff who were working the valet service, who were hustling as best they could, but the system was clearly not adequate. I don't normally bother complaining about minor inconveniences at hotels, but I feel like being unable to leave when you need to leave is a fairly major one.
Adam, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Walter, 1-night trip with friends
Verified Hotels.com guest review