Guests
All properties in Troutdale, Oregon, United States of America

Holiday Inn Express Portland East - Troutdale, an IHG Hotel

Hotel with indoor pool, near Columbia River Gorge National Scenic Area

  • Free WiFi and free parking
From
ZAR 2,223

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Image gallery

  • Lobby
  • Lobby
  • Indoor Pool
  • Pool
  • Lobby
Lobby. Image 1 of 46.
1 / 46Lobby
477 Nw Phoenix Dr, Troutdale, 97060, OR, United States of America
8,2.Very good.
  • The staff at check in were extremely friendly and kind. A new young man was training and…

    May 12, 2022

  • It was hard to get to because out by the very busy main road there was construction going…

    Mar 11, 2022

See all 550 reviews

Official standards

This property advises that it adheres to Clean Promise (IHG) and SafeStay (AHLA - USA) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Contactless check-in is available
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Easy parking
Convenient
Safe
Quiet
Dining options
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 73 smoke-free guestrooms
  • Daily housekeeping
  • Indoor pool
  • Fitness center
  • Business center
  • 24-hour front desk

For families

  • Free cribs/infant beds
  • Rollaway/extra beds available
  • Private bathroom
  • Premium TV channels
  • Television
  • Daily housekeeping

What’s around

  • Columbia River Gorge National Scenic Area - 12 min walk
  • Mt Hood Community College - Gresham Campus - 2.3 mi / 3.8 km
  • Colwood National Golf Course - 11 mi / 17.7 km
  • Mall 205 - 11.2 mi / 18 km
  • Ventura Park - 11.7 mi / 18.9 km
  • Cascade Station - 12.5 mi / 20 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room
  • Standard Room, 1 King Bed
  • Standard Room, 1 King Bed (Feature)
  • Standard Room, 1 Queen Bed
  • Standard Room, 2 Queen Beds
  • Standard Room, 2 Queen Beds
  • Suite, 1 Bedroom
  • Suite, 1 King Bed
  • Room, Accessible (Roll-In Shower)
  • Standard Room, 2 Twin Beds, Accessible

What’s around

Landmarks

  • Columbia River Gorge National Scenic Area - 12 min walk
  • Mt Hood Community College - Gresham Campus - 2.3 mi / 3.8 km
  • Colwood National Golf Course - 11 mi / 17.7 km
  • Mall 205 - 11.2 mi / 18 km
  • Ventura Park - 11.7 mi / 18.9 km
  • Cascade Station - 12.5 mi / 20 km
  • Mount Hood National Forest - 12.8 mi / 20.5 km

Getting around

  • Portland International Airport (PDX) - 16 min drive
  • Portland Union Station - 21 min drive
  • Vancouver Station - 26 min drive
  • Oregon City Station - 28 min drive
map
See on map
477 Nw Phoenix Dr, Troutdale, 97060, OR, United States of America

At a glance

Hotel size

  • This hotel has 73 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-5 AM
  • Check-out time is 11 AM
  • Express check-out

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*
  • Service animals welcome
  • Up to 50 lbs

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Free buffet breakfast

Things to do

  • Number of indoor pools - 1
  • Fitness facilities
  • Number of spa tubs - 1

Working away

  • Business center
  • Number of meeting rooms - 1

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business centre
  • Visual alarms in hallways
  • Handrails in stairways
  • Braille signage
  • Closed captioned TV
  • Raised toilet seat
  • Grab bar - near toilet

Languages Spoken

  • Arabic
  • English
  • Swahili

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Hair dryer

Be entertained

  • 48-inch flat-screen TV
  • Premium TV channels

Stay connected

  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe

Fees & policies

PetsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 25 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

Guests can rest easy knowing there's a smoke detector and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

  • Holiday Inn Express Hotel Troutdale Portland East
  • Holiday Inn Express Portland
  • Holiday Inn Express Portland Hotel
  • Express Portland Troutdale
  • Holiday Inn Express Portland East Troutdale
  • Holiday Inn Express Portland East Troutdale Hotel
  • Holiday Inn Express Portland East Troutdale
  • Holiday Inn Express Portland East Troutdale an IHG Hotel
  • Holiday Inn Express Portland East Troutdale Hotel
  • "Holiday Inn Express Portland East Troutdale an IHG Hotel"
  • Holiday Inn Express Portland East Troutdale
  • Hotel Holiday Inn Express Portland East - Troutdale Troutdale
  • Troutdale Holiday Inn Express Portland East - Troutdale Hotel
  • Hotel Holiday Inn Express Portland East - Troutdale
  • Holiday Inn Express Portland East - Troutdale Troutdale

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Holiday Inn Express Portland East - Troutdale, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an indoor pool.
  • Yes, pets are welcome, with a maximum weight of 50 lbs per pet. There's a charge of USD 25 per pet, per night. Service animals are exempt from fees.
  • You can check in from 3 PM - 5 AM. Check-out time is 11 AM. Express check-out and contactless check-in and check-out are available.
  • Yes. Nearby restaurants include Bandit's Bar & Grill (11-min walk), Siam Sushi (12-min walk), and Ristorante Di Pompello (12-min walk).
  • Holiday Inn Express Portland East - Troutdale, an IHG Hotel has an indoor pool and a spa tub, as well as a fitness center.
8,2.Very good.
  • 6,0.Good

    I booked this in an emergency. I called the property to ask about their pet policy. The person who answered the phone seemed annoyed to be doing his job. Once we got there, the driveway for this property is kind of hidden. It’s nestled between a truck filling station and a boot barn, train tracks and a freeway. After circling the community a few times, we finally figured out which driveway belonged to the hotel. This hotel is on a one way street that will make you go back onto the freeway to your left if you miss it. Once we got into the parking lot, we circled the property. It looked like there was some maintenance that needed to be done. My wife noticed someone peeking out one of the windows and watch us finish our lunch in the car. We watched people messing around a semi trailer in the adjacent parking lot. There was just too much suspicious activity during the day for us. We skipped this property and booked something else in another city. For the same price, we got a way better experience.

    David, 1 night romance trip, Jan 29, 2022

    Verified Expedia guest review

  • 2,0.Poor

    The main reason we came was to swim with our child. The pool was not clean and COLD. Was overcharged for room. Double bed (sofa pullout) was un-usable. There was no linens, blankets or pillows. The couch itself was terribly uncomfortable. The breakfast was good. But for more than $220 for 1 night... not worth it and we won’t be back.

    Tina, 1 night family trip, Jan 1, 2022

    Verified Travelocity guest review

  • 8,0.Very good

    It was good. Good location for a quick stop.

    Tim, 1 night business trip, Dec 15, 2021

    Verified Hotels.com guest review

  • 4,0.Fair

    This property was clearly suffering from being understaffed. It took numerous rooms being assigned to us to find us a room that had been cleaned. Even then, I would use the term “clean” very loosely. At 1015, house keeping came in loudly singing. Which woke my sleeping baby, the do not disturb sign was on the door. It was very concerning that people barged into our room, without even a knock, while we had no checked out. I love this company, however this location is a poor representation of the standards I am used to when it comes to the holiday inn.

    Cheyanna, 1 night family trip, Nov 26, 2021

    Verified Expedia guest review

  • 6,0.Good

    Never really felt clean. Busy industrial area although convenient for interstate travel. The floor we were on reeked of marijuana- legal in Oregon.

    Connie, 1 night romance trip, Nov 25, 2021

    Verified Expedia guest review

  • 4,0.Fair

    Entrance to there parking lot is so narrow and on a 1 way street if you miss it you have to go around in a huge circle with high traffic with no clear signs as to which entrance is there's

    Carl, 1 night family trip, Nov 3, 2021

    Verified Expedia guest review

  • 10,0.Exceptional

    Very clean hotel and friendly staff. Great continental breakfast, small, but useable workout room and great pool and hot tub area!

    Tom, 1 night romance trip, Oct 29, 2021

    Verified Expedia guest review

  • 10,0.Exceptional

    Friendly staff.

    Mark, 1 night romance trip, Oct 29, 2021

    Verified Expedia guest review

  • 10,0.Exceptional

    i liked that it was right by a taco bell lol

    josie, 1 night trip with friends, Oct 13, 2021

    Verified Orbitz guest review

  • 8,0.Very good

    Stayed here for a show at McMenamin's. Staff was super friendly and welcoming. Room was a little jenky - didn't ask for an accessible room but ended up with one so there were some oddities. Also showed a king bed on the reservation but was given a single queen. Hot tub and pool were nice; breakfast was on the higher side of what you'd expect at a free hotel breakfast.

    Crista, 1 night romance trip, Sep 17, 2021

    Verified Expedia guest review

See all 550 reviews