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DoubleTree by Hilton Hotel London Ontario

Eco-friendly hotel with indoor pool, connected to the convention center, near London Convention Center

  • Free WiFi
From
ZAR 1,616

Image gallery

  • Pool
  • Pool
  • Pool
  • Living Area
  • Pool
Pool. Image 1 of 64.
1 / 64Pool
8,4.Very good.
  • Nice clean hotel with a perfect location in downtown of London.

    Apr 4, 2021

  • Service was awful compared to other double tree hotels. Had to run downstairs to get…

    Apr 1, 2021

See all 497 reviews

Official standards

This property advises that it adheres to CleanStay (Hilton) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Easy parking
Dining options
Quiet
  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 323 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • WiFi in the lobby

For families

  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels

What’s around

  • In Downtown London
  • Budweiser Gardens - 11 min walk
  • London Convention Center - 4 min walk
  • Covent Garden Market - 7 min walk
  • Victoria Park - 12 min walk
  • Museum London - 14 min walk
The following facilities or services will be unavailable from May 21 2020 to March 1 2021 (dates subject to change):
  • Bar/Lounge(s)
  • Breakfast
  • Business center
  • Dining venue(s)
  • Spa tub

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Room, 2 Double Beds
  • Room, 1 Double Bed, Accessible, Non Smoking
  • Room, 1 King Bed
  • Deluxe Room, 1 King Bed
  • Room, 1 King Bed (Private Floor)
  • King, Suite
  • Suite, 1 King Bed (Prime Minister)
  • Room, 2 Double Beds (Private Floor)
  • Suite, 1 King Bed (Private Floor)
  • King, Executive Suite
  • Suite, 2 Bedrooms
  • Suite, 2 Bedrooms, Accessible (Private Access)
  • Room, 2 Queen Beds
  • Deluxe Room, 2 Double Beds

Location

  • In Downtown London
  • Budweiser Gardens - 11 min walk
  • London Convention Center - 4 min walk

What’s around

Landmarks

  • In Downtown London
  • Budweiser Gardens - 11 min walk
  • London Convention Center - 4 min walk
  • Covent Garden Market - 7 min walk
  • Victoria Park - 12 min walk
  • Museum London - 14 min walk
  • University of Western Ontario - 2.9 mi / 4.6 km
  • London Health Sciences Centre - 3 mi / 4.9 km
  • Fanshawe College - 4 mi / 6.4 km
  • White Oaks Mall - 4.1 mi / 6.6 km
  • Boler Mountain Ski Resort - 6.3 mi / 10.2 km

Getting around

  • London, ON (YXU-London Intl.) - 13 min drive
  • London, ON (XDQ-London Train Station) - 6 min walk
  • London Station - 6 min walk
  • Ingersoll Station - 32 min drive

At a glance

Hotel size

  • This hotel has 323 rooms
  • This hotel is arranged over 22 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 19

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • WiFi in public areas*
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite self parking (CAD 15.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)

Things to do

  • Indoor pool
  • Fitness facilities
  • Spa tub

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 1975
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

Languages Spoken

  • English
  • French
  • Italian
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • 27-inch TV
  • Pay movies
  • Premium TV channels
  • MP3 docking station

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Starbucks - This coffee shop serves breakfast, lunch, and dinner.

Blake's - This restaurant serves breakfast, lunch, and dinner. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Small print

Also known as

  • Hilton Hotel London Ontario
  • DoubleTree Hilton London Ontario
  • DoubleTree By Hilton Hotel London Ontario
  • Hilton London Ontario Hotel London
  • DoubleTree by Hilton Hotel London Ontario Hotel
  • DoubleTree by Hilton Hotel London Ontario London
  • DoubleTree by Hilton Hotel London Ontario Hotel London
  • Hilton London Ontario
  • London Ontario Hilton
  • Homewood London
  • Homewood Suites By Hilton Hotel London
  • Homewood Suites By Hilton London Ontario
  • Homewood Suites London
  • London Homewood Suites
  • DoubleTree Hilton Hotel London Ontario

Optional extras

Facility access costs CAD 2.5 % per accommodation, per day

Self parking costs CAD 15.00 per night with in/out privileges

Rollaway beds are available for CAD 25.00 per night

Breakfast costs between CAD 16.00 and CAD 16.00 per person (approximately)

WiFi is available in public areas for CAD 15 (rates may vary)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, DoubleTree by Hilton Hotel London Ontario does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs CAD 15.00 per night.
  • Yes, there's an indoor pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3 PM - midnight. Check-out time is 11 AM. Express check-in and check-out and contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant, Starbucks. The dining venue will be unavailable from May 21 2020 to March 1 2021 (dates subject to change). Nearby restaurants include Zen Gardens (4-min walk), Armouries Grille (4-min walk), and The Morrissey House (4-min walk).
  • Have fun with nearby winter activities like skiing. Enjoy a relaxing soak in the spa tub and an invigorating swim in the indoor pool. DoubleTree by Hilton Hotel London Ontario also has a fitness center.
8,4.Very good.
  • 10,0.Exceptional

    The staff was courteous and very accommodating. Our room was very clean as was the bathroom. We would recommend it and plan on returning.

    2 night romance trip, Jan 13, 2021

    Verified Expedia guest review

  • 10,0.Exceptional

    location is excellent, walking distance for many destinations.

    2 night romance trip, Jan 5, 2021

    Verified Expedia guest review

  • 10,0.Exceptional

    Free parking was a bonus. The room was very good. The only issue was the bathroom tap ran.

    2 night romance trip, Dec 11, 2020

    Verified Expedia guest review

  • 8,0.Very good

    Sink wasn’t completely clean when I first checked in but everything else was great

    Nilo, 4 night business trip, Dec 7, 2020

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Convenient location, good property and great staff.

    3 night romance trip, Dec 3, 2020

    Verified Expedia guest review

  • 6,0.Good

    Was clean but rooms were showing signs of age. First room fridge didn’t work. Next room no bathroom fan. Overall ok though.

    2 night romance trip, Oct 17, 2020

    Verified Expedia guest review

  • 10,0.Exceptional

    Phenomenal customer service provided by Dean made the check-in process fast and informative. Amenities and COVID-19 policies offered and explained. Room was spacious and clean. Staff available whenever necessary. Restaurant and Starbucks open with limited hours. Parking isn’t free, however, it is easy to use and priced per night

    Stefanie, 2 night trip, Oct 1, 2020

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Due to covid the amenities lack. It would be nice if room service was offered .

    3 night romance trip, Sep 13, 2020

    Verified Expedia guest review

  • 4,0.Fair

    It was clean but not comfortable. Mattress was ver uncomfortable. Not enough pillows not a single cup or glass provided in the room. No mention that there would be no room service/additional towels provided we had to ask. Also hotel added $100 per night for “ incidentals” which didn’t exist. No microwave in the room and no free coffee in the lobby. Other hotels do this. No effort!!

    2 night trip, Sep 5, 2020

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Very welcoming and friendly staff, clean and spacious room, close to all amenities downtown/ easy to use transit, nice view from the room.

    Crystal, 3 night family trip, Sep 4, 2020

    Verified Expedia guest review

See all 497 reviews