Guests
All properties in Windsor (and vicinity), Ontario, Canada

Best Western Plus Waterfront Hotel

Pet-friendly hotel with indoor pool, connected to the convention center, near Caesars Casino

  • Free on-the-go breakfast and free WiFi

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  • Best Western Plus Waterfront Hotel
  • Best Western Plus Waterfront Hotel
  • Indoor Pool
  • Indoor Pool
  • Best Western Plus Waterfront Hotel
Best Western Plus Waterfront Hotel. Image 1 of 64.
1 / 64Best Western Plus Waterfront Hotel
277 Riverside Drive West, Windsor (and vicinity), N9A5K4, ON, Canada
8,4.Very good.
  • (1) I understand "grab and go" breakfast because of COVID-19 restrictions, but no coffee…

    Jul 23, 2021

  • Everything was Ok

    Apr 24, 2021

See all 2,014 reviews

Official standards

This property advises that it adheres to We Care Clean (Best Western) and SafeStay (AHLA - USA) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Safe
Dining options
Quiet
  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 305 smoke-free guestrooms
  • Daily housekeeping
  • Indoor pool
  • Bar/lounge
  • Fitness center
  • Self parking

For families

  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Free toiletries

What’s around

  • On the boardwalk
  • Caesars Casino - 9 min walk
  • Detroit Windsor Tunnel - 13 min walk
  • Ambassador Bridge - 33 min walk
  • University of Windsor - 35 min walk
  • Adventure Bay Family Water Park - 3 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Suite, 1 King Bed, Refrigerator & Microwave, River View (Living Room;Walk-in Shower)
  • Suite, 1 King Bed with Sofa bed, River View, Corner (with Sofabed)
  • Standard Room, 1 Queen Bed, Accessible, Bathtub
  • Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)
  • Standard Room, 1 Queen Bed, Refrigerator, River View
  • Standard Room, 2 Queen Beds, Refrigerator, River View
  • Standard Room, 1 Queen Bed, Refrigerator, River View (Panoramic View)
  • Standard Room, 1 King Bed, Refrigerator, River View
  • Standard Room, 1 King Bed, Refrigerator, River View (Panoramic View)

What’s around

Landmarks

  • On the boardwalk
  • Caesars Casino - 9 min walk
  • Detroit Windsor Tunnel - 13 min walk
  • Ambassador Bridge - 33 min walk
  • University of Windsor - 35 min walk
  • Adventure Bay Family Water Park - 3 min walk
  • Mariners' Church - 34 min walk
  • GM World - 36 min walk
  • Walkerville Brewery - 38 min walk
  • Saint Andrews Hall - 39 min walk
  • Guardian Building - 40 min walk

Getting around

  • Windsor, ON (YQG) - 18 min drive
  • Detroit Metropolitan Wayne County Airport (DTW) - 31 min drive
  • Detroit, MI (DET-Coleman A. Young Municipal) - 22 min drive
  • Pontiac, MI (PTK-Oakland County Intl.) - 47 min drive
  • Windsor Station - 4 min drive
  • Detroit Station - 9 min drive
  • Royal Oak Station - 20 min drive
map
See on map
277 Riverside Drive West, Windsor (and vicinity), N9A5K4, ON, Canada

At a glance

Hotel size

  • This hotel has 305 rooms
  • This hotel is arranged over 22 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is 11 AM
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 19

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only)*
  • Specific rooms only*
  • 1 per room (up to 40 lbs)

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite self parking (CAD 15.00 per day; includes in/out privileges)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Free on-the-go breakfast daily
  • Bar/lounge

Things to do

  • Indoor pool
  • Fitness facilities
  • Sauna
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 1938
  • Conference space size (meters) - 180
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Braille signage
  • Visual fire alarm
  • Lever door handles

Languages Spoken

  • English
  • Filipino
  • French
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress

Things to enjoy

  • Individually decorated
  • Individually furnished

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • 42-inch LCD TV
  • Digital TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Small print

Also known as

  • Waterfront Downtown Windsor
  • Best Western Plus Waterfront
  • Best Western Plus Waterfront Hotel Windsor, Ontario
  • Best Western Plus Waterfront Hotel Windsor
  • Best Western Plus Waterfront Hotel Hotel Windsor
  • Waterfront Hotel Downtown Windsor
  • Plus Waterfront Hotel Windsor
  • Best Western Plus Waterfront Hotel Hotel
  • Waterfront Hotel Downtown Windsor Ontario
  • Windsor Hilton Hotel
  • Best Western Plus Waterfront Hotel Windsor
  • Best Western Plus Waterfront Hotel
  • Best Western Plus Waterfront Windsor

Optional extras

Self parking costs CAD 15.00 per day with in/out privileges

Pets are allowed for an extra charge of CAD 30.00 per accommodation, per day

Service animals exempt from fees

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

Deposit: CAD 200.00 per stay

Pet deposit: CAD 30.00 per day

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Best Western Plus Waterfront Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs CAD 15.00 per day.
  • Yes, there's an indoor pool. The swimming pool will be unavailable from July 1 2021 to October 1 2021 (dates subject to change).
  • Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 40 lbs per pet. There's a charge of CAD 30.00 per accommodation, per day, and there's also a deposit of CAD 30.00 per day. Service animals are exempt from fees.
  • You can check in from 3:00 PM - anytime. Check-out time is 11 AM. Express check-out is available.
  • Yes. Nearby restaurants include Hikari (5-min walk), Terra Cotta Pizzeria (5-min walk), and Sushi California Japanese Restaurant (5-min walk).
  • No, this hotel doesn't have a casino, but Caesars Casino (9-min walk) and Greektown Casino (12-min drive) are both nearby.
  • Have fun with activities like cycling, boat tours, and hiking, and practice your swing at the nearby golf course. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a sauna and a fitness center.
8,4.Very good.
  • 8,0.Very good

    Great location and views of the riverside skyline. Rooms could use a few updates like fans in the bathroom and USB charging ports.

    1 night romance trip, Apr 24, 2021

    Verified Expedia guest review

  • 10,0.Exceptional

    Hotel service was great with good customer service. The only concern was that the panoramic view room is a little small

    1 night trip, Apr 11, 2021

    Verified Hotels.com guest review

  • 8,0.Very good

    Very friendly and helpful staff. Clean washroom, the sheets didn’t smell great but the view was amazing. No free parking , different breakfast selection

    2 night family trip, Apr 3, 2021

    Verified Expedia guest review

  • 10,0.Exceptional

    Great stay and good customer service

    Please clean the window from outside.

    Sheikh, 1 night family trip, Apr 3, 2021

    Verified Hotels.com guest review

  • 8,0.Very good

    The pillows are not the best.

    1 night romance trip, Apr 3, 2021

    Verified Expedia guest review

  • 8,0.Very good

    Excellent location. Walking distance to beautiful gardens along the river. Only one microwave available in the lobby to warm up your self serve breakfast - not enough. There was no wipes available to clean the microwave for the use of the next passenger.

    2 night family trip, Apr 2, 2021

    Verified Expedia guest review

  • 8,0.Very good

    The view from the hotel over the river is amazing, very close to the river walking trail and many restaurants nearby.

    1 night romance trip, Mar 27, 2021

    Verified Expedia guest review

  • 10,0.Exceptional

    Located in downtown, very accessible to the park and river

    1 night trip with friends, Mar 20, 2021

    Verified Expedia guest review

  • 8,0.Very good

    The facilities seem to be outdated. pillows are also not very comfortable.

    1 night business trip, Mar 17, 2021

    Verified Expedia guest review

  • 4,0.Fair

    I left airpods in my room and checked out half way down the road came back they said we can't let you back in i was very disappointed

    1 night business trip, Mar 17, 2021

    Verified Expedia guest review

See all 2,014 reviews