Crowne Plaza Kitchener-Waterloo, an IHG Hotel

Photo gallery for Crowne Plaza Kitchener-Waterloo, an IHG Hotel

Primary image
Indoor pool
Indoor pool
Premium bedding, desk, blackout drapes, iron/ironing board
Premium bedding, desk, blackout drapes, iron/ironing board

Overview of Crowne Plaza Kitchener-Waterloo, an IHG Hotel

Crowne Plaza Kitchener-Waterloo, an IHG Hotel

3.5 star property
3.5-star hotel with indoor pool, near Kitchener-Waterloo Art Gallery

8,0/10 Very good

963 verified Hotels.com guest reviews

Guests rated location

  • Walkable117 positive mentions
  • Convenient103 positive mentions
  • Dining options90 positive mentions
  • Easy Parking71 positive mentions
  • Quiet71 positive mentions

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Refrigerator
The price is R2 146
Price available on 2022/07/03
Map
105 King St E, Kitchener, ON, N2G2K8
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Self parking
  • Room service
  • Conference center
  • Business center
  • 7 meeting rooms
  • 24-hour front desk
  • Computer station
  • Lobby fireplace
  • Front desk safe
For families
  • Children stay free
  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Heart of Kitchener
  • Centre In The Square - 9 min walk
  • TheMuseum - 1 min drive
  • Kitchener City Hall - 1 min drive
  • Victoria Park - 4 min drive
  • Kitchener Memorial Auditorium Complex - 3 min drive
  • Wilfrid Laurier University - 10 min drive
  • Waterloo Central Railway Station - 11 min drive
  • Bingemans - 8 min drive
  • Fairview Park - 9 min drive
  • University of Waterloo - 12 min drive

Getting around

  • Kitchener, ON (YKF-Region of Waterloo Intl.) - 18 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 62 min drive
  • Kitchener Station - 14 min walk
  • Guelph, ON (XIA-Guelph Train Station) - 24 min drive
  • Guelph Central Station - 24 min drive

About this property

Crowne Plaza Kitchener-Waterloo, an IHG Hotel

When you stay at Crowne Plaza Kitchener-Waterloo, an IHG Hotel, you'll be within a 15-minute drive of University of Waterloo and Wilfrid Laurier University. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Aqua Lounge Restaurant, which serves American cuisine and is open for breakfast, lunch, and dinner. Also, this hotel is 0.5 mi (0.8 km) from Centre In The Square and 3 mi (4.9 km) from Bingemans. The helpful staff and location get good marks from fellow travelers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
This information is provided by our partners.

At a glance

Hotel size

  • 201 rooms
  • Arranged over 10 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Secured covered onsite self parking (CAD 12.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (late night)

Taking the kids

  • Children stay free
  • Children's menu

What to do

  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Wildlife viewing nearby
  • Ski lessons nearby
  • Snowboarding nearby

Working away

  • Business center
  • 7 meeting rooms
  • Computer station
  • Conference center (15000 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • An indoor pool

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Visual alarms in hallways

Languages spoken

  • English
  • French
  • Hindi

Room amenities

Be entertained

  • 37-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Bathtub or shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Aqua Lounge Restaurant - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Aqua Lounge Restaurant - This bar specializes in American cuisine and serves dinner only.

Fees & policies

Refundable deposits

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Deposit: CAD 250.00 per stay

Optional extras

  • Late check-out can be arranged for an extra charge of CAD 60 (subject to availability)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for CAD 15.0 per stay

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Covered self parking costs CAD 12.00 per night with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 6:00 AM to 10:00 AM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Crowne Plaza Kitchener-Waterloo Hotel
Crowne Plaza Kitchener-Waterloo
Delta Kitchener-Waterloo Hotel Kitchener
Crowne Plaza Kitchener Waterloo
Crowne Plaza Kitchener-Waterloo, an IHG Hotel Hotel
Crowne Plaza Kitchener-Waterloo, an IHG Hotel Kitchener
Crowne Plaza Kitchener-Waterloo, an IHG Hotel Hotel Kitchener

Frequently asked questions

Overall score and ratings

8,0

Very good

8,7/10

Cleanliness

8,4/10

Staff & service

7,9/10

Amenities

8,1/10

Property conditions & facilities

7,6/10

Eco-friendliness

10/10 Exceptional

The pool area was good the check in was fantastic and there was to much noise on our floor
Brad, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Thank You
Everything was fine and the service was excellent. Thank You.
Erick, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Stacy, 1-night trip
Verified Hotels.com guest review

6/10 Good

Micah, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Michelle, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Check in was easy and the gentleman was very cheerful and positive. So refreshing to experience.
Lisa, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Sabrina, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Hang, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Marion, 6-night trip
Verified Hotels.com guest review

8/10 Very good

Great hotel. Love the gym (has almost all equipment you could want), the pool, mini gold, bowling, arcade, table tennis table, and so forth. While I did not have time to try most of these, them being there was very impressive with lots of potential for entertainment. The room itself was clean and large, and the beds and everything were comfortable. The bathroom was nice, although the shower is a bit poorly designed (specifically the layout of the shower door in comparison to the shower head) where there is no way to test the temperature of the water without getting it all over yourself (or onto the bathroom floor).
2-night trip
Verified Hotels.com guest review