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All properties in Cancun, Quintana Roo, Mexico
1 room, 2 adults

Ramada Cancun City

3-star3 stars
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Children's pool
  • Free cribs/infant beds
  • Dry cleaning/laundry service
Avenida Yaxchilan 41 SM 22, Cancun, QROO, 77500, Mexico

3-star hotel with outdoor pool, near Market 28
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Children's pool
    • Free cribs/infant beds
    • Dry cleaning/laundry service

Restrictions related to your trip

Mexico may have travel restrictions in place due to COVID-19. 

  • We got to the Ramada and found closed for remodeling. They diverted us to a different…Dec 27, 2020
  • When I arrived at this hotel it was closed. There was a sign on the door, in Spanish…Dec 25, 2020

Ramada Cancun City

  • Room, 2 Double Beds, Non Smoking
  • Standard Room, 1 King Bed, Non Smoking, City View
  • Suite, 1 King Bed, Non Smoking
  • Standard Room, 1 King Bed, Accessible

What’s around Ramada Cancun City


  • In Downtown Cancun
  • Market 28 - 6 min walk
  • Plaza Las Americas - 25 min walk
  • Dubai Palace Casino - 31 min walk
  • Las Palapas Park - 4 min walk
  • Cristo Rey Church - 5 min walk
  • Mercado 23 - 10 min walk
  • Ceviche Square - 12 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 26 min drive
  • Beach shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 99 rooms
  • This hotel is arranged over 5 floors


  • Check-in time 3 PM-6 PM
  • Check-out time is noon

Restrictions related to your trip

  • Mexico may have travel restrictions in place due to COVID-19.
Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

Travelling with others


  • Babysitting/childcare*


  • No pets or service animals allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Free onsite self parking

  • Onsite parking limited


  • Beach shuttle*

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)
Things to do
  • Beach shuttle (surcharge)
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Personal motorized watercraft on site
  • Golfing nearby
  • Parasailing nearby
  • Sailing nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
Working away
  • Business center
  • Meeting rooms
  • Conference center
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Number of buildings/towers - 1
  • Elevator
  • Designated smoking areas
  • Television in common areas
  • In-room accessibility
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
Sleep well
  • Soundproofed rooms
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Cable/satellite TV channels
Stay connected
  • Free WiFi
  • Phone
  • Daily housekeeping
  • In-room safe

Special features


Onsite venue - This restaurant serves breakfast, lunch, and dinner.

Ramada Cancun City’s small print

Also known as

  • Ramada Cancun City
  • Ramada Hotel Cancun City
  • Ramada Cancun City Hotel
  • Ramada Cancun City Hotel
  • Ramada Cancun City Cancun
  • Ramada Cancun City Hotel Cancun


Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 24 between bookings.

This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Optional extras

Buffet breakfast is offered for an extra charge of MXN 220 for adults and MXN 160 for children (approximately)

Babysitting/childcare is available for an extra charge

Beach shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Ramada Cancun City

  • Does Ramada Cancun City offer free cancellation for a full refund?
    Yes, Ramada Cancun City does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Ramada Cancun City currently open?
    The property is closed between April 06 and May 31. The following facilities or services will be unavailable from December 1 2020 to March 1 2021 (dates subject to change): <ul><li>Fitness facilities</li></ul>
  • What are the cleanliness and hygiene measures currently in place at Ramada Cancun City?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Ramada Cancun City?
    Yes, there's free self parking. Parking spots may be limited.
  • Is there a pool at Ramada Cancun City?
    Yes, there's an outdoor pool and a children's pool.
  • Are pets allowed at Ramada Cancun City?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Ramada Cancun City?
    You can check in from 3 PM - 6 PM. Check-out time is noon. Contactless check-out is available.
  • Are there restaurants at or near Ramada Cancun City?
    Yes, there's an onsite restaurant. Nearby restaurants include La habichuela Cancun (4-min walk), Restaurante Labná (4-min walk), and Cheester Palapas (5-min walk).
  • Is there an onsite casino at Ramada Cancun City?
    No, this hotel doesn't have a casino, but PlayCity Casino (16-min walk) and Royal Yak Casino and Sports Book (3-min drive) are both nearby.
  • What is there to do at Ramada Cancun City and nearby?
    Have fun with activities like parasailing, boogie boarding, and water skiing, and practice your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness center.

Recent reviews

Very good 8,2 From 122 reviews

Poor 2,0
Unpleasant Night!
Due to the Huracan no electricity, no TV. WIFI connection poor.Not coffee maker in the room. When I checked in, the reception made me to believed that the AC was going to return in a few hours: never got ac. I was never informed about this issues before arrival, in order to look for other property or change plans
Wilfredo, us1 night trip
Exceptional 10,0
Not enough parking, we had to park outside of the Hotel.
Jose Luis, ca2 night family trip
Very good 8,0
It is great experience staying in Ramada. Great staff who are extremely helpful and polite.
ca5 night family trip
Exceptional 10,0
Every thing was good all this hotel needs is a jacuzzi and the restrooms should have hot tube
us4 night romance trip
Very good 8,0
Friendly staff, clean areas, good breakfast but really small parking lot that needs support to open/close gate all time
Frank, us2 night family trip
Exceptional 10,0
great location for move everywhere specialty ado bus station and R1 and R2 local bus for move hotels area and all cancun beaches the distance for both buses is just walking.
us5 night family trip
Exceptional 10,0
Staff absolutely brilliant really nice people. Location great if you want a taste of down town, real Taverners, markets and local life.
gb7 night family trip
Exceptional 10,0
Perfect for the price
This hotel has one of the most hospitable and wonderful staff. Thay make you feel at home from the moment you walk in. The area is also loaded with stores if you enjoy shopping.
Vielka, us1 night family trip
Very good 8,0
Good location, 5 minutes walk from main bus terminal, some reasonable restaurants nearby. However, ask for a room that does not overlook the pool, there is significant loud music in the pool area, (even when nobody is at the poolside); this makes an afternoon nap, or an early bed time difficult without ear plugs. I thought a hotel would want you to have a restful does loud music from mid afternoon through into the evening, make this possible? Last year I had a city view room, so was not aware of these issues until I was allocated a pool view room this year.
gb1 night trip
Exceptional 10,0
Nice pool, clean rooms, quiet, staff very friendly and professional
us1 night family trip

Ramada Cancun City