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All properties in Austin, Texas, United States of America
1 room, 2 adults

Aiden by Best Western @ Austin City Hotel

4-star4 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Children's pool
  • Free WiFi
  • Microwave
2200 S I H 35, Austin, TX, 78704, United States of America

4-star hotel with outdoor pool, near Lady Bird Lake
  • Free buffet breakfast, free WiFi, and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Children's pool
    • Free WiFi
    • Microwave
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Breakfast
Tasty breakfast
Food
Delicious food
Pool
Great pool
Wellness Area
Great wellness & sports facilities

Aiden by Best Western @ Austin City Hotel

from ZAR 1,783
  • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
  • Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave
  • Standard Room, 1 King Bed, Accessible, Non Smoking
  • Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave
  • Suite, Multiple Beds, Accessible, Non Smoking (with Sofabed)
  • Standard Room, 2 Double Beds, Refrigerator & Microwave, Courtyard View
  • Standard Room, 1 King Bed, Refrigerator & Microwave, Courtyard View
  • Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave
  • Suite, Accessible, Refrigerator & Microwave (with Sofabed)
  • Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Small Room)

What’s around Aiden by Best Western @ Austin City Hotel

Landmarks

  • In South Congress
  • Lady Bird Lake - 25 min walk
  • Governor's Mansion - 3.5 mi / 5.6 km
  • Texas State Capitol - 3.9 mi / 6.2 km
  • LBJ Presidential Library - 3.9 mi / 6.3 km
  • Blanton Museum of Art - 4.6 mi / 7.4 km
  • Bob Bullock Texas State History Museum - 4.7 mi / 7.6 km
  • University of Texas at Austin - 5 mi / 8.1 km

Getting around

  • Austin, TX (AUS-Austin-Bergstrom Intl.) - 11 min drive
  • Austin Station - 13 min drive

At a glance

Key facts

Hotel size

  • This hotel has 158 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-6 AM
  • Check-out time is 11 AM
  • Express check-out
Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets allowed *

  • 2 per room

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free self parking

  • Car charging point

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Spa tub
Working away
  • 24-hour business center
  • Conference space
  • Conference space size (feet) - 7200
  • Conference space size (meters) - 669
  • One meeting room
  • Conference center
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 37-inch LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Opal Divines Austin Grill - This restaurant specializes in American cuisine. Guests can enjoy drinks at the bar. Happy hour is offered.

Aiden by Best Western @ Austin City Hotel’s small print

Also known as

  • Austin City Best Western
  • Best Western Plus City Hotel
  • Aiden By Best Austin City
  • Aiden by Best Western @ Austin City Hotel Hotel
  • Aiden by Best Western @ Austin City Hotel Austin
  • Aiden by Best Western @ Austin City Hotel Hotel Austin
  • Austin City Hotel
  • Austin City Hotel Best Western
  • Austin City Hotel Best Western Plus
  • Best Western Austin City
  • Best Western Austin City Hotel
  • Best Western Austin City Plus
  • Best Western Plus Austin City
  • Best Western Plus Austin City Hotel

Policies

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

The property affirms that it follows sanitization practices of We Care Clean - Best Western guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Rollaway beds are available for USD 10.0 per night

Pets are allowed for an extra charge of USD 30 per pet, per day

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Aiden by Best Western @ Austin City Hotel

  • Is there a pool at Aiden by Best Western @ Austin City Hotel?
    Yes, there's an outdoor pool and a children's pool.
  • Are pets allowed at Aiden by Best Western @ Austin City Hotel?
    Yes, pets are welcome, with a limit of 2 per room. There's a charge of USD 30 per pet, per day.
  • Is parking offered at Aiden by Best Western @ Austin City Hotel?
    Yes, there's free self parking.
  • What are the check-in and check-out times at Aiden by Best Western @ Austin City Hotel?
    You can check in from 3 PM to 6 AM. Check-out time is 11 AM.
  • What is there to do near Aiden by Best Western @ Austin City Hotel?
    Recommended spots to visit include Lady Bird Lake (1.3 mi) and Governor's Mansion (3.5 mi), along with Texas State Capitol (3.9 mi) and LBJ Presidential Library (3.9 mi).
  • Are there restaurants at or near Aiden by Best Western @ Austin City Hotel?
    Yes, there's an onsite restaurant that serves American cuisine. Nearby restaurants include WhipIn (4-min walk), Starbucks (4-min walk), and Denny's (6-min walk).

Recent reviews

Fabulous 8,8 From 214 reviews

Very good 8,0
It was ok.
The room was fine and the staff were nice, but for some reason we got a handicap room. The bed was super low, the toilet, the tub, it was all low which was weird. Also, it could’ve been due to covid, but you had to get a separate key card to get access to the pool which was kinda irritating. For the price we paid, I kinda expected it to be a little nicer.
Stephanie, us3 night family trip
Exceptional 10,0
Great place to stay during this time
This stay was great. Everything felt safe and sanitary without losing the touch of hotel amenities. Breakfast was WOW, especially compared to what other hotels offer during this time.
Jessica, us2 night family trip
Exceptional 10,0
Funny place to stay
Ramon, us1 night family trip
Fair 4,0
I wouldn’t stay here again. Very noisy. Could hear people upstairs walking all night and all morning. Not very clean. The service was not great. Not friendly. And they didn’t have our room ready at 3 which is check in time. We got our key at 4. And had to wait 1 hr. The breakfast was horrible so we didn’t even eat there.
Golman, us2 night trip
Exceptional 10,0
Great Hotel
This hotel is a must stay. We enjoyed the hot tub and the pool! The rooms were very clean and the service was amazing. The gentlemen that checked us in was super professional and very nice. The hotel bar was fantastic and the bartender was fantastic!!! We will be staying here again. If you are on the fence about staying here don’t be, you won’t regret it! Thank you for a great experience in Austin!
Michelle, us1 night family trip
Exceptional 10,0
Great Stay
Nice And Clean!!!!!! Very Comfortable Bed With Great And Friendly Staff!!!!!!
Tway, us1 night family trip
Good 6,0
So-So - I probably won't go back
As soon as I walked into the lobby it was hot and smelled moldy. The guy checking me in was super great - very nice, very informative. It was a maze to get to the elevators. Once I entered the room, it was hot and it smelled like sewage, I turned the ac on and sprayed my perfume everywhere. After an hour most of the sewage smell went away. The bed was comfy.
us1 night trip
Very good 8,0
The breakfast is starting late
luis, us1 night family trip
Poor 2,0
Dirty and low staffed.
Unfortunately the overall condition of the hotel was less than average. There was a humid smell throughout the property and our room had not been cleaned. Towels were on the floor and the bed sheets all scrambled as if someone had just checked out. Though the front desk person apologized for the inconvenience and tried to resolve the issue, there was no availability for another room which led us to have to book elsewhere last minute.
Felix, us1 night trip
Very good 8,0
Overall good
It was overall a good stay for our one night in Austin. But the pictures definitely made the rooms look a little nicer than they were. The hotel did not have enough staff it seemed as every time we had to go to the front desk to check in or get pool keys and towels, it took at least 15 mins or more. The pool and hot tub area was very nice outside and was a very nice plus.
Joshua, us1 night trip

Aiden by Best Western @ Austin City Hotel

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