All properties in Tulum, Tulum, Quintana Roo, Mexico

Hotel Bardo

4-star hotel in Tulum City Center with spa and outdoor pool

  • Free WiFi and free parking
ZAR 6,220

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  • Amazing. Picturesque. With amazing help and service. Just an amazing

    May 4, 2021

  • Most amazing hotel and exceeded our expectations by far! The staff was friendly and…

    Apr 29, 2021

See all 86 reviews

Official standards

This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 48 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Easy parking
Dining options
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 30 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available

What’s around

  • In Tulum City Center
  • Dos Aguas Park - 19 min walk
  • Cenote Crystal - 41 min walk
  • Tulum National Park - 2.3 mi / 3.8 km
  • Tulum Mayan Ruins - 3.5 mi / 5.6 km
  • Tulum Beach - 4 mi / 6.4 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Deluxe Villa


  • In Tulum City Center
  • Dos Aguas Park - 19 min walk
  • Cenote Crystal - 41 min walk

What’s around


  • In Tulum City Center
  • Dos Aguas Park - 19 min walk
  • Cenote Crystal - 41 min walk
  • Tulum National Park - 2.3 mi / 3.8 km
  • Tulum Mayan Ruins - 3.5 mi / 5.6 km
  • Tulum Beach - 4 mi / 6.4 km
  • Playa Paraiso - 4.7 mi / 7.5 km
  • Gran Cenote - 3.7 mi / 5.9 km
  • Las Palmas Public Beach - 4.4 mi / 7 km
  • Tulum Monkey Sanctuary - 5.3 mi / 8.5 km
  • Sian Ka'an Biosphere Reserve - 6.9 mi / 11.1 km

At a glance

Hotel size

  • This hotel has 30 rooms


  • Check-in time 3:00 PM-11:00 PM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

The front desk is open daily from 7:30 AM - 11:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Children (18 years old and younger) not allowed


  • Pets stay free (dogs only)
  • Restrictions apply*
  • Up to 44 lbs


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free onsite self parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
  • Water dispenser

Things to do

  • Outdoor pool
  • Full-service spa


  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop


  • Terrace
  • Library
  • Television in common areas

Languages Spoken

  • English
  • German
  • Italian
  • Portuguese
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Ceiling fan
  • Espresso maker

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress

Things to enjoy

  • Private pool
  • Private plunge pool
  • In-room massage available
  • Yard
  • Separate dining area
  • Separate sitting area

Freshen up

  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water


  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features


Guests can indulge in a pampering treatment at the hotel's full-service spa, Healing Tulum. Services include deep-tissue massages and hot stone massages.

The spa is open daily.


Milam - Onsite fine-dining restaurant.

Bardo's Bar - Onsite cocktail bar. Open daily.

Small print

Also known as

  • Hotel Bardo Hotel
  • Hotel Bardo Tulum
  • Hotel Bardo Hotel Tulum

Optional extras

Breakfast costs between USD 10 and USD 20 per person (approximately)


For details on pet restrictions, contact the property at the number on the booking confirmation.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards and debit cards. Cash is not accepted. 

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.


  • Yes, Hotel Bardo does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool.
  • Yes, dogs stay free, with a maximum weight of 44 lbs per pet. Service animals are exempt from fees.
  • You can check in from 3:00 PM - 11:00 PM. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant, Milam. Nearby restaurants include El Camello Jr (9-min walk), Los Aguachiles Tulum (10-min walk), and La Barracuda (11-min walk).
  • Hotel Bardo has a spa and private plunge pools.
  • 10,0.Exceptional

    Peaceful tranquility

    Peaceful tranquility in the jungle. Quiet and serene. Front desk available immediately via text and will get you what ever you need and Patrick the Director is very involved and accommodating. The staff made my birthday celebration special.

    Alan, 4 night trip, Apr 4, 2021

    Verified guest review

  • 10,0.Exceptional

    Paradise in Tulum

    It was an excellent stay, love the staff. Everyone was very nice. Room was clean, great service , great food. Very relaxing atmosphere, beautiful hotel with all nice things including pizza oven loved it there. I highly recommend this place.

    4 night business trip, Mar 28, 2021

    Verified guest review

  • 8,0.Very good

    It is a very great boutique hotel. It’s great for people that want to get a peace of mind. There aren’t any electronics in the villas. You communicate through WhatsApp with the front desk and room service. It is very peaceful and quiet. The food is also good and they make great drinks. The staff is very friendly and so nice. Loved my stay at Bardo.

    3 night romance trip, Feb 5, 2021

    Verified Expedia guest review

  • 10,0.Exceptional

    I love the hospitality everyone’s so nice and friendly,

    2 night romance trip, Jan 17, 2021

    Verified Expedia guest review

  • 6,0.Good


    I booked this boutique hotel for 3 nights to celebrate my fiance's birthday and it turned into a nightmare. Really NIGHTMARES. Every hotel room is very close to each other, there is no TV or any entrainment in the room and we are okay with it. We were planning to wake up early to enjoy the free morning yoga class that hotel offers, but around 11:00pm. there were parties in the next door. They were talking very loud and screams. We couldn't bare the noises, until 11:30 pm. We used whatsapp to contact the hotel staffs to see if they can help. NO. the noises didn't stop until 1:00 in the morning. We were so upset that hotel staffs didn't help or do anything about the it. For the amount of money we paid and the ZEN vibes they advertised, it really back fired. The whole trip is ruined because we didn't have any good sleep.

    2 night trip, Dec 20, 2020

    Verified guest review

  • 10,0.Exceptional

    Amazing my 4day stay. The vibes are magical..beautiful place i have no compliants..well i think they should have more food options at the hotel..but the avocado was amazing lol My pictures doesn’t do it justice..but it’s a beautiful place It’s in a jungle lol but is off the strip of Tulum like in the city of Tulum..Tulum is up and coming..this hotel is a 1 year old..hope this helps

    Rashida, 3 night trip with friends, Dec 19, 2020

    Verified guest review

  • 10,0.Exceptional

    My stay was amazing. I will definitely book again.

    3 night romance trip, Dec 12, 2020

    Verified Expedia guest review

  • 2,0.Poor

    Do NOT stay here - Not Peaceful

    I was very disappointed with my stay at Hotel Bardo. It was my first time going to Mexico and I was so excited to get away on a wellness retreat. Prior to arriving, they reached out and asked if I needed a car to pick me up at the airport and I thought that was a great sign. However, no car ever arrived and no one got back to me from the hotel. I had to wait at the airport and find a trusted car. When I arrived to the hotel, they let me know that they were building a new boutique and there was some construction. My villa was directly in front of the construction and the workers used power tools and heavy machinery from 8am to 3-4am every day. It was extremely loud and upsetting for what was supposed to be a wellness retreat. I recorded video and sent it to the managers. They apologized profusely and offered me a comped night. Unfortunately, they never issued the refund back to my credit card. There are SO many wonderful retreats in Tulum. I highly recommend not staying at this one especially if you are alone and looking for a peaceful stay. Their communication is absolutely terrible.

    4 night trip, Dec 7, 2020

    Verified guest review

  • 10,0.Exceptional


    This place is a breath of fresh air. The privacy, intimacy and luxury makes it the best place by far in Tulum. The staff was AMAZING! I would definitely come back here again.

    2 night trip, Dec 3, 2020

    Verified guest review

  • 10,0.Exceptional


    Our stay was excellent, it could not have been better. We checked in and the staff was very gracious and friendly. The suite is perfect for a day or two away from the hustle and bustle of the beach road. I would highly recommend the bardo hotel. Clean, well kept, and very trendy boutique

    Seth, 1 night trip, Nov 30, 2020

    Verified guest review

See all 86 reviews