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1 room, 2 adults

Novum Hotel Cristall Wien

3-starHotelstars Union assigns an official star rating for properties in Austria. This property is rated 3 stars.
Franzensbruckenstrasse 9Vienna1020Austria

City-center hotel within walking distance of Riesenrad
  • Free WiFi
  • Collect nightsFor every 10 nights, get 1 free*!
Great location
Tasty breakfast
Complaints about WiFi
231See all 231 reviews
From 198 reviewsTripAdvisor Traveller Rating

Novum Hotel Cristall Wien

from ZAR 886
  • Economy Single Room
  • Standard Double or Twin Room
  • Standard Double Room
  • Standard Twin Room
  • Comfort Double Room Single Use
  • Comfort Double Room
  • Triple Room
  • Quadruple Room
  • Standard Double or Twin Room Single Use

At a glance

Key facts

Hotel size

  • This hotel has 55 rooms
  • This hotel is arranged over 4 floors


  • Check-in time 2 PM-midnight
  • Check-out time is 11 AM
  • Express check-in

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Self parking *
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
Things to do
  • Bicycle rentals nearby
  • Sailing nearby
  • Segway rental/tour nearby
  • 24-hour front desk
  • Tours/ticket assistance
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Number of buildings/towers - 1
  • Year Built 1990
  • Elevator/lift
  • Garden

In the room

Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
Things to enjoy
  • Yard
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Hair dryer
Be entertained
  • TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
  • Daily housekeeping
  • In-room safe

Novum Hotel Cristall Wien’s small print

Also known as

  • Cristall Hotel
  • Cristall Vienna
  • Novum Hotel Cristall Wien Vienna
  • Hotel Cristall Vienna
  • Novum Cristall Wien Vienna
  • Novum Cristall Wien
  • Cristall Hotel Vienna


Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A 2.832 percent city/local tax will be charged

Optional extras

Self parking costs EUR 15.00 per day with in/out privileges

Rollaway beds are available for EUR 35 per night

Buffet breakfast is offered for an extra charge of EUR 6,90 for adults and EUR 3,45 for children (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Novum Hotel Cristall Wien


  • In Leopoldstadt
  • Vienna State Opera - 34 min walk
  • Riesenrad - 10 min walk
  • Wiener Prater - 12 min walk
  • Hundertwasser House Vienna - 13 min walk
  • Viennese City Park - 23 min walk
  • St. Stephen's Cathedral - 24 min walk
  • Spanish Riding School - 32 min walk

Getting around

  • Vienna (VIE-Vienna Intl.) - 18 min drive
  • Vienna Praterstern Station - 10 min walk
  • Vienna Wien Mitten Station - 18 min walk
  • Vienna Franz-Josefs-Station - 9 min drive
  • Nestroyplatz U-Bahn - 7 min walk
  • Taborstrasse U-Bahn - 14 min walk
  • Schwedenplatz U-Bahn - 16 min walk
  • Self parking (surcharge)

Recent reviews

Good 7.0 From 231 reviews

Novum Hotel Cristall Wien
Very Good8.0
Decent place
This served its purpose. We were overnighting. Clean but right next to train and it was fairly old.
Jeff, us1 night trip
Novum Hotel Cristall Wien
In need of refurbishment, location not for familie
Rundown area with sex shops so not great for family. Graffiti on walls of hotel. Rooms not like pic and need refurbishment.
A Traveller, gb3 night trip
Novum Hotel Cristall Wien
Very Good8.0
Ok for the price
A Traveller, us1 night trip with friends
Novum Hotel Cristall Wien
Super noisy, room is facing the busy street with buses all day long Outside of city ring. Front receptionists are not all friendly.
A Traveller, us4 night trip
Novum Hotel Cristall Wien
Poor service
If you haven't been to Austria and are used to good customer service where you're a paying customer/client. Avoid this hotel or city. No one cared about being friendly, welcoming or hospitable. I booked through and they emailed me asking if I had any special requests for my stay. Since our arrival was earlier than usual check-ins (2pm) I emailed to let them know we would be arriving for 9-10am. I didn't get an answer and when I showed up they had no idea. So we had to wait until 2pm to check in. They didn't bother to check the computers to ensure us no rooms were ready and we sat in the lobby and saw many people checking out. I've stayed many places and felt like the staff should have showed a little empathy due to the situation. I understand I could have been asking for a lot but if I was emailed asking if I had any requests and didn't get an email back then that's a different situation.
A Traveller, ca2 night romance trip

See all reviews

Novum Hotel Cristall Wien

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