Holiday Inn Hamburg, an IHG Hotel

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Suite, 1 Double Bed, River View (High Floor) | Hypo-allergenic bedding, down comforters, minibar, in-room safe
Hypo-allergenic bedding, down comforters, minibar, in-room safe
Suite, 1 Double Bed, River View (High Floor) | Hypo-allergenic bedding, down comforters, minibar, in-room safe
Hypo-allergenic bedding, down comforters, minibar, in-room safe

Overview of Holiday Inn Hamburg, an IHG Hotel

Holiday Inn Hamburg, an IHG Hotel

4-star property
Riverfront hotel in Hamburg-Mitte with restaurant and bar/lounge

7,6/10 Good

999 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Non-smoking
  • Bathtub
  • Bar
  • 24/7 front desk
The price is R1 567
Price available on 2022/10/23
Map
Billwerder Neuer Deich 14, Hamburg, HH, 20539
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Self parking
  • 24-hour business center
  • Conference center
  • Business center
  • 17 meeting rooms
  • 24-hour front desk
  • Computer station
  • Front desk safe
  • ATM/banking services
For families
  • Children stay free
  • Free cribs/infant beds
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • In Hamburg-Mitte
  • Miniatur Wunderland - 45 min walk
  • Hamburg City Hall - 11 min drive
  • Reeperbahn - 13 min drive
  • Elbe Philharmonic Hall - 15 min drive
  • Fish Market - 21 min drive
  • Hagenbeck Zoo - 30 min drive
  • Volksparkstadion - 30 min drive

Getting around

  • Hamburg Airport (HAM) - 31 min drive
  • Hasselbrook Station - 7 min drive
  • Barmbek Station - 9 min drive
  • Elbbrücken Station - 10 min walk
  • Rothenburgsort S-Bahn - 15 min walk
  • Hammerbrook S-Bahn - 19 min walk
  • Veddel S-Bahn - 28 min walk

About this property

Holiday Inn Hamburg, an IHG Hotel

4-star hotel in the heart of Hamburg-Mitte
Consider a stay at Holiday Inn Hamburg, an IHG Hotel and take advantage of dry cleaning/laundry services, a bar, and a 24-hour business center. The onsite restaurant, Elbgarten, features international cuisine and light fare. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Full breakfast (surcharge), self parking (surcharge), and a banquet hall
  • ATM/banking services, luggage storage, and a 24-hour front desk
  • 17 meeting rooms, smoke-free premises, and a computer station
  • Guest reviews say good things about the convenient parking and helpful staff
Room features
All guestrooms at Holiday Inn Hamburg, an IHG Hotel have perks such as pillow menus and laptop-friendly workspaces, in addition to amenities like free WiFi and offices. Guests reviews speak well of the spacious rooms at the property.
Other conveniences in all rooms include:
  • Free infant beds and free extra beds
  • Hypo-allergenic bedding and down comforters
  • Bathrooms with tubs or showers and free toiletries
  • 90-cm flat-screen TVs with satellite channels
  • Wardrobes/closets, electric kettles, and heating

Languages

English, French, German, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of guide to reopening vacation rentals (DTV & DFV - Germany)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 385 rooms
  • Arranged over 18 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Covered onsite self parking (EUR 22 per day)
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge

Traveling with children

  • Children stay free
  • Children's menu

What to do

  • Golfing nearby

Working away

  • 24-hour business center
  • 17 meeting rooms
  • Computer station
  • Conference center (8923 square feet of space)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 2 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Stair-free path to entrance

Languages

  • English
  • French
  • German
  • Russian

Room amenities

Be entertained

  • 90-cm flat-screen TV
  • Satellite TV channels

Home comfort

  • Heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Free crib/infant bed
  • Free rollaway/extra bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Office
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Elbgarten - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.
Windfang - This bar serves dinner and light fare.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and may be collected at the property. The amount varies based on factors such as length of stay, property classification, and room price. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Breakfast costs between EUR 14 and EUR 19.50 for adults, and EUR 14 and EUR 19.50 for children (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Renovations and closures

The following facilities or services will be unavailable from July 12 2021 to March 31 2023 (dates subject to change):
  • Fitness facilities
  • Sauna

Parking

  • Covered self parking costs EUR 22 per day
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practices of guide to reopening vacation rentals (DTV & DFV - Germany).

Policies

Guests can rest easy knowing there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Hamburg Holiday Inn
Holiday Inn Hamburg
Holiday Inn Hotel Hamburg
Holiday Inn Hamburg Hotel
Holiday Inn Hamburg Hotel Hamburg

Frequently asked questions

Does Holiday Inn Hamburg, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Hamburg, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Holiday Inn Hamburg, an IHG Hotel?
As of 07 October 2022, prices found for a 1-night stay for 2 adults at Holiday Inn Hamburg, an IHG Hotel on 23 October 2022 start from R1 567, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Holiday Inn Hamburg, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Holiday Inn Hamburg, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Holiday Inn Hamburg, an IHG Hotel?
Yes. Self parking costs EUR 22 per day. Parking spots may be limited.
What are the check-in and check-out times at Holiday Inn Hamburg, an IHG Hotel?
You can check in from 3:00 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
Is there an onsite casino at Holiday Inn Hamburg, an IHG Hotel?
No, this hotel doesn't have a casino, but Casino Esplanade (6-min drive) is nearby.
Are there restaurants at or near Holiday Inn Hamburg, an IHG Hotel?
Yes, Elbgarten offers international cuisine. Nearby restaurants include Alt Deutsche Küche Elbbrücken (3-min walk), myKÖZ (3-min walk), and Mein Doner (3-min walk).
What's the area around Holiday Inn Hamburg, an IHG Hotel like?
Holiday Inn Hamburg, an IHG Hotel is located by the river in Hamburg-Mitte, a short 10-minute walk from Elbbrücken Station.

Overall score and ratings

7,6

Good

8,2/10

Cleanliness

8,0/10

Staff & service

7,4/10

Amenities

7,3/10

Property conditions & facilities

8,0/10

Eco-friendliness

10/10 Exceptional

Martin, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Lourdes, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Location was perfect. Area was quiet with a habor view with access to restaurants, public transportation and walking trails.
Sharon, 11-night trip
Verified Expedia guest review

8/10 Very good

Randy, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Oleksandra, 2-night trip
Verified Hotels.com guest review

8/10 Very good

The staff was very pleasant and helpful I felt the room could have been cleaned better on the days I was there the breakfast buffet had a wide variety and tasty
Michelle, 9-night trip
Verified Expedia guest review

6/10 Good

Michael, 4-night trip
Verified Hotels.com guest review

6/10 Good

Vian, 1-night trip
Verified Hotels.com guest review

6/10 Good

The hotel is renovated, but the sound isolation is horrible. no tea, coffee in the room
Vlasenko, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sinan, 1-night business trip
Verified Hotels.com guest review