Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Skip to main content.
All properties in Jakarta, Special Capital Region of Jakarta, Indonesia
1 room, 2 adults

Shangri-La Hotel - Jakarta

5-star5 stars
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Children's pool
  • Connecting/adjoining rooms available
  • Free WiFi
Kota BNI, JL. Jend. Sudirman Kav. 1, Jakarta, Jakarta, 10220, Indonesia

Luxury hotel with 4 restaurants, near Thamrin City Shopping Mall
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Children's pool
    • Connecting/adjoining rooms available
    • Free WiFi
  • Collect stampsYou can collect™ Rewards stamps here
  • The property was absolutely beautiful, I actually felt like I was in an island setting…Apr 20, 2020
  • The property furnishing is not that old as in others review. The hotel did a great job in…Mar 6, 2020

Shangri-La Hotel - Jakarta

from ZAR 1,602
  • Deluxe Room, 1 King Bed
  • Horizon, Deluxe Room, 1 King Bed
  • Deluxe Room, 2 Twin Beds
  • Horizon, Deluxe Room, 2 Twin Beds
  • One Bedroom Suite King
  • Executive Suite, 1 King Bed

What’s around Shangri-La Hotel - Jakarta


  • Heart of Jakarta
  • Thamrin City Shopping Mall - 19 min walk
  • Grand Indonesia - 20 min walk
  • Plaza Indonesia - 19 min walk
  • Bundaran Hi - 19 min walk
  • Sarinah Mall - 29 min walk
  • Kidzania - 43 min walk
  • Gelora Bung Karno Stadium - 45 min walk

Getting around

  • Soekarno-Hatta Intl. Airport (CGK) - 23 min drive
  • Jakarta (HLP-Halim Perdanakusuma Intl.) - 11 min drive
  • Jakarta Karet Station - 7 min walk
  • Jakarta Sudirman Station - 11 min walk
  • BNI City Station - 12 min walk
  • Stasiun MRT - Setiabudi - 12 min walk

At a glance

Key facts

Hotel size

  • This hotel has 661 rooms
  • This hotel is arranged over 32 floors


  • Check-in time 2:00 PM-midnight
  • Check-out time is noon
  • Express check-in/out
The check-in location differs from the property location. To check in, go to Horizon Lounge Front desk staff will greet guests on arrival. Guests who book breakfast-inclusive rate plans will receive breakfast for adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others


  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

  • Babysitting/childcare *


  • No pets or service animals allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Free self parking

  • Valet parking *

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 4 restaurants
  • 3 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
Things to do
  • Outdoor pool
  • Children's pool
  • 24-hour fitness facilities
  • Outdoor tennis courts - 3
  • Spa services on site
  • Spa treatment room(s)
  • Playground on site
  • Free water park access
  • Pool sun loungers
  • Health club
  • Tennis on site
  • Pool umbrellas
Working away
  • Business center
  • Number of meeting rooms - 4
  • Conference center
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Year Built - 1994
  • Elevator
  • ATM/banking
  • Designated smoking areas
  • Garden
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
Languages Spoken
  • English
  • Indonesian

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board
Sleep well
  • Turndown service
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
Be entertained
  • 49-inch LED TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features


SATOO - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Nishimura - This restaurant specializes in Japanese cuisine.

Rosso - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.

Jia - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.

Shangri-La Hotel - Jakarta’s small print

Also known as

  • Hotel Shangri-La Jakarta
  • Shangri La Jakarta Jakarta
  • Shangri-La Hotel - Jakarta Hotel
  • Shangri-La Hotel - Jakarta Jakarta
  • Shangri-La Hotel - Jakarta Hotel Jakarta
  • Jakarta Hotel Shangri-La
  • Jakarta Shangri-La
  • Jakarta Shangri-La Hotel
  • Shangri-La Hotel Jakarta
  • Shangri-La Jakarta
  • Shangri-La Jakarta Hotel
  • Shangri La Hotel Jakarta
  • Shangri La Jakarta


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Valet parking costs IDR 6.75 per stay

Rollaway beds are available for IDR 26.0 per night

Breakfast costs between IDR 24 and IDR 26 for adults, and IDR 12 and IDR 13 for children (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Shangri-La Hotel - Jakarta

  • Does Shangri-La Hotel - Jakarta offer free cancellation for a full refund?
    Yes, Shangri-La Hotel - Jakarta does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Shangri-La Hotel - Jakarta?
    Yes, there's free self parking.
  • Is there a pool at Shangri-La Hotel - Jakarta?
    Yes, there's an outdoor pool and a children's pool.
  • Are pets allowed at Shangri-La Hotel - Jakarta?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Shangri-La Hotel - Jakarta?
    You can check in from 2:00 PM to midnight. Check-out time is noon.
  • Are there restaurants at or near Shangri-La Hotel - Jakarta?
    Yes, there are 4 onsite restaurants.

Recent reviews

Superb 9,0 From 277 reviews

Very good 8,0
Great hotel in the city
Service level is very high and the staff is very kind and helpful. Our room had a good size with plenty of space and an amazing view. The pool area has a resort feeling with green areas and a big pool. We had dinner at the Italian and Japanese restaurant in the hotel which was really really good and tastey. You could taste that good quality ingredients were used. The only downside is that there were many families during our stay and the breakfast area was VERY noisy with kids running around screaming and playing. Would have been nice with an area more quiet for non kids couples. Please note that there is a mosque next door with loud prayers 4 AM in the morning on speakers and again during day. Thank you to Mr. Romy for his help and the rest of the staff for their hospitality.
Ditte A., gb4 night trip
Exceptional 10,0
Excellent service
Great service for a reasonable price. The kids pool is top notch for older kids (older than 5), but could be a bit overwhelming for a toddler. Their breakfast buffet also provides a variety of great foods (ranging from Indonesian, Chinese, Japanese and continental breakfast). As a cherry on top, they also partner with a great taxi service (Silver Bird) to take you around the city/the airport.
Stefani, us1 night family trip
Very good 8,0
Shangri-La- great hotel in the centre of Jakarta
Great hotel- we stayed already 8 years ago at the Shangri-La. Breakfast is a must. Book a Suite- worth every Cent.
us3 night trip with friends
Exceptional 10,0
Nice 5 star hotel away from the traffic of Jakarta
Good loction, friendly stuff, good breakfast selections, large compound. overall a nice 5 star hotel away from the traffic of Jakartaood
us5 night business trip
Exceptional 10,0
Quality of Service
Very nice place to stay
yuliyanti, sg1 night business trip
Exceptional 10,0
My Shangri-la Stay
Place is awesome but a bit old. But all is perfect and nice people
Dato Adam, my4 night business trip
Very good 8,0
Good hotel. Lounge staff is very friendly. Nice pool area also for kids.
Sigbjorn, us2 night business trip
Poor 2,0
One of the worst hotels I've stayed in. Not worthy of a shangri la. The room decor is depressing
gb2 night family trip
Exceptional 10,0
Excellent and efficient customer service!
The staff were courteous and very efficient. My daughter left her earphones on the bed and the sheets were changed with the earphones in them. The service leader came with the cleaner to check and look for it. Hours later, they found the earphones and came back with a plate of fruits as a token of their apologies. My daughter and I did not expect them to find the lost earphones and were pleasantly surprised at their good service and diligence to look for it among the piles of sheets that must have accumulated through the whole morning of cleaning. Good job, Basuki!
cn1 night business trip
Exceptional 10,0
quick stacation
nice location, nice pool and water park, clean garden and kids friendly environment
id1 night family trip

Shangri-La Hotel - Jakarta

Is the description of this property not correct? Tell us