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All properties in Cologne, North Rhine-Westphalia, Germany

CityMax am Dom

3-star hotel with bar/lounge, near Cologne Cathedral

  • Free WiFi

Image gallery

  • Hotel Bar
  • Hotel Bar
  • Living Area
  • Living Area
  • Hotel Bar
Hotel Bar. Image 1 of 39.
1 / 39Hotel Bar
7,4.Good.
  • Pleasant, budget hotel. Friendly staff. Room small with minimum facilities but OK

    Feb 16, 2020

  • The staff was extremely polite and helpful...even after we had checked out!

    Feb 11, 2020

See all 129 reviews

Guests rated location

Walkable
Convenient
Shopping
Safe
  • Free WiFi
  • Non-smoking

Property highlights

Main amenities

  • 36 smoke-free guestrooms
  • Daily housekeeping
  • Breakfast available
  • Bar/lounge
  • 24-hour front desk
  • Concierge services

For families

  • Cribs/infant beds (surcharge)
  • Private bathroom
  • Television
  • Daily housekeeping
  • Iron/ironing board
  • Hair dryer

What’s around

  • In Innenstadt
  • Cologne Cathedral - 9 min walk
  • LANXESS Arena - 29 min walk
  • Cologne Trade Fair Grounds - 35 min walk
  • Alter Markt - 13 min walk
  • Romano-Germanic Museum - 10 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Single Room
  • Standard Double Room Single Use
  • Standard Triple Room
  • Standard Quadruple Room
  • Standard Double Room
  • Deluxe Studio Suite
  • Deluxe Penthouse

Location

  • In Innenstadt
  • Cologne Cathedral - 9 min walk
  • LANXESS Arena - 29 min walk

What’s around

Landmarks

  • In Innenstadt
  • Cologne Cathedral - 9 min walk
  • LANXESS Arena - 29 min walk
  • Cologne Trade Fair Grounds - 35 min walk
  • Alter Markt - 13 min walk
  • Romano-Germanic Museum - 10 min walk
  • City Hall - 13 min walk
  • Wallraf-Richartz-Museum - 14 min walk
  • Great St. Martin Church - 15 min walk
  • Volkstheater Millowitsch - 24 min walk
  • RheinEnergieStadion - 4.6 mi / 7.4 km

Getting around

  • Cologne - Bonn Airport (CGN) - 14 min drive
  • Duesseldorf International Airport (DUS) - 43 min drive
  • Cologne Central Station - 7 min walk
  • Cologne (QKL-Cologne Central Train Station) - 7 min walk
  • Cologne Hansaring Station - 8 min walk
  • Appellhofplatz Breite Strasse U-Bahn - 9 min walk
  • Ebertplatz U-Bahn - 11 min walk
  • Christophstrasse - Mediapark U-Bahn - 13 min walk

At a glance

Hotel size

  • This hotel has 36 rooms

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Offsite parking nearby (EUR 18 per day)
  • Street parking available

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Bar/lounge

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Luggage storage

Languages Spoken

  • English
  • French
  • German
  • Italian
  • Russian
  • Turkish

In the room

Home comforts

  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Bathtub only
  • Hair dryer

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Small print

Also known as

  • CityMax am Dom Hotel
  • CityMax am Dom Cologne
  • CityMax am Dom Hotel Cologne

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Parking is available nearby and costs EUR 18 per day

Buffet breakfast is offered for an extra charge of EUR 7.5 for adults and EUR 7.5 for children (approximately)

Cribs/Infant beds are available for EUR 10 per night

Policies

Guests must contact this property in advance to reserve cribs/infant beds.

This property only accepts credit cards, debit cards, and cash for all bookings and onsite payments.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A city tax is imposed by the city of Cologne. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A 5 percent city/local tax will be charged
  • 5.0 percent cleaning fee will be charged

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • No, unfortunately, but there's street parking available.
  • Sorry, pets aren't allowed.
  • You can check in from 3:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
  • Yes. Nearby restaurants include Restaurant Konrad (4-min walk), Pizzeria La Venezia (4-min walk), and Hanse Stube (5-min walk).
  • Recommended spots to visit include Cologne Cathedral (9-min walk) and Romano-Germanic Museum (10-min walk), along with City Hall (13-min walk) and Alter Markt (13-min walk).
7,4.Good.
  • 2,0.Poor

    I arrived at around 11:00 PM to check in for my room, I entered the reception area and there was no one there. I rang the bell on the desk, I called the hotel phone number, The phone was ringing infront of me but there was no one on the desk to answer. I stayed on this for more than 15 minutes, the room keys were all hung infront of me, I (or anyone else) could simply take any key and get into any room. After 15 minutes a man came, I asked him that I don’t want the room anymore because I don’t feel safe if he leaves the reception and the room keys infront of everyone. He called his manager to talk to us since he doesn’t even understand english, the manager asked me to leave the hotel. I asked expedia to refund but they didn’t, since they need to get the hotel approvement but the receptionist couldn’t communicate In English with them, I was lucky enough to have a friend with me who speaks German (we have recorded the whole conversation with the receptionist) I ended up booking a room in another hotel and paid twice for the same night. Until now I was not refunded my money back.

    Mohammad, 1 night trip with friends, Jan 28, 2020

    Verified Expedia guest review

  • 10,0.Exceptional

    Good location

    Amazing service just a small thing eg: allergy but good service

    Mozibur, 1 night trip with friends, Jan 23, 2020

    Verified Hotels.com guest review

  • 8,0.Very good

    Great location. Very clean, warm and central. Next to central station but you can’t hear road or trains as the double glazing windows are superb! Lovely reception staff, excellent new beds. 1st floor new, rest being renovated however showers, TV and safe was all very good. Hair & body wash was very nice & my hair was conditioned too. Other guests could be heard but no one was noisy so slept like a log in complete silence. Huge windows and really warm for January weather. Staff reception and management were wonderful. Worth the 3 stars!

    Lucinda, 2 night trip, Jan 2, 2020

    Verified Hotels.com guest review

  • 10,0.Exceptional

    This hotel was in a great location to all of Cologne’s sights and the staff was excellent.

    2 night trip, Dec 25, 2019

    Verified Expedia guest review

  • 2,0.Poor

    Be aware of bed bugs at this hotel and be ready to deal with unresponsive manager! My family stayed this hotel for 2 nights right before Christmas and all of us got loads of bites during our stay. At first night, we were not sure about what those bites are and we started the research. After the 2nd night, we got a lot more bites and got up during the middle of the nights and found multiple bed bugs on the beds. We mentioned this to the one of the staff and he assured us that the manager would refund our entire costs because of the experiences. Then nightmare started. I didn’t hear anyone so I started sending emails and called the hotels at least every other days. In the very beginning, the manager said due to holidays and international bank bank transactions, he will need couple days to refund the money. Then he stopped responding emails and not picking up the phone anymore. I have all the email threads and pictures as proof and I am asking Expedia to investigate this hotel and let other guests know the condition of the hotel. Please avoid this hotel if you could!

    HL, 2 night family trip, Dec 20, 2019

    Verified Expedia guest review

  • 8,0.Very good

    Great service, very friendly and thoughtful staff. Easy check in to boot. The location is good if you want to be somewhat close to the Cathedral, Christmas Markets and the Ursula church but it is not in the nicest area. The property itself is dated but the rooms are not uncomfortable.

    2 night family trip, Dec 19, 2019

    Verified Hotels.com guest review

  • 8,0.Very good

    Close to the train station. Good breakfast. The young male receptionist was very friendly and helpful. Small lift.

    Filmer, 2 night trip with friends, Dec 18, 2019

    Verified Expedia guest review

  • 10,0.Exceptional

    Warm & Welcoming Staff! Recommended!

    We booked to stay at the CityMax last minute, after a long early morning journey we just wanted to sit down. The hotel receptionist couldn't of been more welcoming, although the check in time wasn't for another 2 hours they invited us to sit in the comfy bar area until the room was ready and allowed an early check in! The room was clean, the bed was comfy. The shower had great pressure and temperature (unlike some other places we've stayed). All in all it was a great stay, mostly because of the warm and welcoming staff!

    Jay, 3 night trip, Dec 15, 2019

    Verified Hotels.com guest review

  • 6,0.Good

    Close to Cologne Bahnhoff but it is old and outdated. Linen was dusty upon laying on the bed. Shower curtains were moldy and after taking a shower, it's wet all over the floor. Price was too much for a below budget hotel. Staff were friendly. Check-in and check-out were quick.

    2 night trip, Dec 11, 2019

    Verified Expedia guest review

  • 10,0.Exceptional

    Hotel is in very nice location very close to the city center, the stuff are very friendly. Highly recommended

    2 night trip, Dec 4, 2019

    Verified Expedia guest review

See all 129 reviews