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All properties in Santiago, Santiago Metropolitan Region, Chile
1 room, 2 adults

NH Ciudad de Santiago

4-star4 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Babysitting or childcare (surcharge)
  • Free WiFi
  • Separate bedroom
Avda. Condell, 40, Santiago, Region Metropolitana, 11100, Chile

4-star hotel with restaurant, near Clinica Santa Maria
  • Free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Babysitting or childcare (surcharge)
    • Free WiFi
    • Separate bedroom
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Large room with lots of space in the bathroom also. Front desk helpful with…Mar 5, 2020
  • It is being reapired and it was noisy and dirtyOct 2, 2019

NH Ciudad de Santiago

from ZAR 809
  • Suite
  • Family Quadruple Room
  • Standard Room (New Style)

What’s around NH Ciudad de Santiago

Landmarks

  • Heart of Santiago
  • Costanera Center - 40 min walk
  • Clinica Santa Maria - 6 min walk
  • Plaza de Armas - 26 min walk
  • Plaza Baquedano - 9 min walk
  • Forest Park - 9 min walk
  • Patio Bellavista - 10 min walk
  • Uruguay Park - 10 min walk

Getting around

  • Arturo Merino Benitez Airport (SCL) - 17 min drive
  • Santiago Central Station - 18 min drive
  • Salvador Station - 5 min walk
  • Baquedano Station - 10 min walk
  • Bustamante Park Station - 14 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Beach shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 122 rooms
  • This hotel is arranged over 14 floors

Arriving/leaving

  • Check-in time 3 PM-5:30 AM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare*

Pets

  • Pets allowed (dogs and cats only)*

  • Specific rooms only, restrictions apply*

  • Up to 55 lbs

  • Pets must be supervised

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • No onsite parking

Offsite

  • Area shuttle within 100 km*

  • Beach shuttle*

  • Shopping center shuttle*

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • 24-hour room service
Things to do
  • Beach shuttle (surcharge)
  • Fitness facilities
Working away
  • 24-hour business center
  • Number of meeting rooms - 5
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
Facilities
  • Number of buildings/towers - 1
  • Elevator
  • Television in common areas
Accessibility
  • In-room accessibility
  • Wheelchair accessible
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
Things to enjoy
  • Number of living rooms
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch LED TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

NH Ciudad de Santiago’s small print

Also known as

  • Nh Ciudad Santiago
  • Nh Ciudad Santiago Hotel
  • Nh Ciudad De Santiago Hotel Santiago
  • Nh Hotel Santiago
  • Nh Hotels Santiago
  • NH Ciudad de Santiago Hotel
  • NH Ciudad de Santiago Santiago
  • NH Ciudad de Santiago Hotel Santiago

Policies

Guests planning to check in with a pet must provide the pet's health certificate at check-in.

For details on pet restrictions and to request pet-friendly rooms, contact the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Feel Safe at NH (NH Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of SGS (3rd party expert - Global).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

This property accepts credit cards and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • The national sales tax (19%) may be charged upon check-out to residents of Chile regardless of length of stay, and to non-residents staying in the country for 60 consecutive days or more. To qualify for a tax exemption, travelers must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Optional extras

Rollaway beds are available for USD 40.0 per night

Breakfast costs between USD 15 and USD 36 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of USD 40 per pet, per day

Service animals exempt from fees

Airport shuttle service is offered for an extra charge of USD 42 per vehicle (one-way)

Area shuttle, beach shuttle, and shopping center shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for NH Ciudad de Santiago

  • Does NH Ciudad de Santiago offer free cancellation for a full refund?
    Yes, NH Ciudad de Santiago does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at NH Ciudad de Santiago?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at NH Ciudad de Santiago?
    Sorry, there's no onsite parking at NH Ciudad de Santiago.
  • Are pets allowed at NH Ciudad de Santiago?
    Yes, cats and dogs are welcome, with a maximum weight of 55 lbs per pet. There's a charge of USD 40 per pet, per day. Service animals are exempt from fees.
  • What are the check-in and check-out times at NH Ciudad de Santiago?
    You can check in from 3 PM - 5:30 AM. Check-out time is noon. Contactless check-in and check-out are available.
  • Are there restaurants at or near NH Ciudad de Santiago?
    Yes, there's an onsite restaurant. Nearby restaurants include Alto Peru (6-min walk), El Templo del Inka (6-min walk), and Goodstock Bar (7-min walk).
  • Is airport shuttle service offered by NH Ciudad de Santiago?
    Yes, an airport shuttle is available. The charge is USD 42 per vehicle one-way.
  • What is there to do at NH Ciudad de Santiago and nearby?
    Maintain your daily exercise routine at the gym.

Recent reviews

Very good 8,2 From 211 reviews

Good 6,0
Staff was very nice and professional. Bed is comfortable. Bathroom was leaking and my room door does not close easily. It looks like someone busted the door and fixed it half way.
us3 night family trip
Poor 2,0
This hotel NH Santiago, is terrible dirt, old furniture, and many things but the photo that Expedia puts on your page does not correspond to the room offered by this talk to the general manager. Expedia did not notify to inform you that it would be changing the date and they will charge one more night Very bad experience the hotel and the service of Expedia
us2 night business trip
Good 6,0
Close to the Salvador subway station. Nice-looking facility, but rooms that have not yet been reconditioned are rather worn-looking - and small. Very good bed, with a lightweight covering. Only a single chair in a 2-room suite. Included breakfast was adequate. Glass of wine at the bar was pricy
us1 night romance trip
Good 6,0
Location is great, i was actually able to walk from the hotel to downtown and main attractions in the area and walked back to the hotel, all about 15km very nice!
Mingyar, ca4 night romance trip
Poor 2,0
The service at front desk is terrible, Mr Yergo Villegas is the person in charge to make miserable my staying. I asked for help several times and he didn't pay attention to my request including bottled water to my room and hot water for my shower. In general the services are terrible, the restaurant offers a menu but they said they have very limited options and only diet sodas. The walls in the room and in general are dirty and the staff is not well trained to attend the guests. Certainly I would never stay again or recommend this property.
YSABEL, us2 night business trip
Very good 8,0
Great hotel, bathroom needs re-do.
The staff at the hotel was wonderful, very helpful. The room was comfortable. The location was great. The only issue was the bathroom. There was mold in the shower, tile not clean, hard to get hot water and it was definitely in need of an update. If that bothers someone, they probably wouldn't want to stay here. Otherwise, good experience.
Kathleen, us2 night trip with friends
Very good 8,0
For the price it was good value,not the most central of location though manageable. Hopefully it will get a renovation soon.
hk4 night trip
Very good 8,0
Good place to stay downtown
It was our first stop of our honeymoon and the hotel left us a nice surprise desert and wine when we arrived in our room. Location is good as it is close to lots of major tourist attractions, a safe area too.
Steven, au5 night romance trip
Very good 8,0
Excellent location, easy to access, close to downtown and also close to Providencia. Very friendly staff
us1 night business trip
Exceptional 10,0
.ROOMS WERE SPACIOUS AND VERY WELL APPOINTED BREAKFAST WAS NICE AND YOU COULD ACTUALLY CHOOSE YOUR COOKED OPTIONS. VERY RARE NOWADAYS. LOCATION WASVERY CONVENIENT, YOU ARE NOT RIGHT IN THE CITY CENTRE BUT WITHIN 5 MINUTES
ARANCIBIA/JUANM, au4 night business trip

NH Ciudad de Santiago