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1 room, 2 adults

Best Western Hospitality Hotel & Suites

2.5-star2.5 stars
5500 28th Street SEGrand RapidsMI49512United States of America

Suburban Grand Rapids hotel with indoor pool
  • Free hot/cold buffet breakfast, free WiFi, and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Good7.8
Food
Delicious food
Breakfast
Tasty breakfast
Wellness Area
Great wellness & sports facilities
Pool
Great pool
431See all 431 Hotels.com reviews
From 625 reviewsTripAdvisor Traveller Rating

Best Western Hospitality Hotel & Suites

from ZAR 1,326
  • Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
  • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
  • Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave
  • Standard Room, 1 Queen Bed, Accessible, Non Smoking
  • Standard Room, 1 Queen Bed, Accessible, Bathtub
  • Suite, 1 King Bed, Non Smoking, Kitchenette

What’s around Best Western Hospitality Hotel & Suites

Landmarks

  • Patterson Ice Center - 22 min walk
  • Centerpointe Mall - 2.3 mi / 3.8 km
  • Woodland Mall - 2.8 mi / 4.6 km
  • Watermark Country Club - 2.9 mi / 4.6 km
  • Frederik Meijer Gardens and Sculpture Park - 5.9 mi / 9.6 km
  • Calvin College Ecosystem Preserve - 3.7 mi / 5.9 km
  • Forest Hills Fine Arts Center - 4.1 mi / 6.7 km
  • Amway World Headquarters - 5.6 mi / 9 km

Getting around

  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.) - 9 min drive
  • Grand Rapids Station - 14 min drive
  • Free self parking
  • Extended parking (surcharge)
  • Free airport shuttle
  • Free area shuttle

At a glance

Key facts

Hotel size

  • This hotel has 120 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3 PM-7 AM
  • Check-out time is 11 AM
  • Express check-in/out
Airport shuttle service is available on request from 4 AM to midnight. Contact the property in advance to get details. This property accepts debit or credit cards only for all bookings where payment for the stay will be made on site instead of at the time of booking. Cash is not accepted. For more details, please contact the property using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

  • Pets allowed *

  • 2 per room (up to 40 lb)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Free airport shuttle from 4 AM to midnight

Parking

  • Free self parking

  • Extended parking *

Offsite

  • Free area shuttle within 3 miles

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free hot/cold buffet breakfast daily
  • 24-hour room service
  • Free reception
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Fitness facilities
  • Spa tub
Working away
  • 24-hour business center
  • Meeting rooms
Services
  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Year Built
  • Elevator/lift
  • Picnic area
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Best Western Hospitality Hotel & Suites’s small print

Also known as

  • Best Western Hospitality Grand Rapids
  • Best Western Hospitality Hotel
  • Best Western Hospitality Hotel Grand Rapids
  • Best Western Hospitality Hotel And Suites
  • Best Western Grand Rapids
  • Grand Rapids Best Western

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

Parties and events are allowed on site. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

Deposit: USD 100.00 per stay

Pet deposit: USD 10.00 per day

Optional extras

Extended parking is available for an extra charge

Rollaway beds are available for USD $10.00 per day

Pets are allowed for an extra charge of USD 10 per pet, per day (maximum USD 70.00 per stay)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Good 7.8 From 431 reviews

Best Western Hospitality Hotel & Suites
Exceptional10.0
Would book again
Nice place, clean
MICHELE, us1 night trip
Best Western Hospitality Hotel & Suites
Very Good8.0
Fall wedding in Grand Rapids.
We were in GR for a wedding so we spent a Saturday night at the motel. Our stay was comfortable and uneventful. We didn’t use the pool but noticed it was the largest indoor motel pool we’ve ever seen. My in-laws stayed at the same motel and their experience left a lot to be desired. They asked for a handicap room. They didn’t check out the shower right away and the next morning realized the hand rails were about two and a half feet too low for taking a shower. They also found and killed a half dozen stink bugs in their room. My wife helped them check out and after talking to the manager was able to get them a partial refund. My advice to those who need a handicap room; check it out before you settle in.
Richard, us1 night trip
Best Western Hospitality Hotel & Suites
Fair4.0
Not the best.
Broken door. Broken lamp. Boiler broken so cold showers. Breakfast under staffed.
Traci, us1 night trip
Best Western Hospitality Hotel & Suites
Very Good8.0
Nice stay
Good price and kids had a good time in pool. Would stay again.
Dale, us1 night trip
Best Western Hospitality Hotel & Suites
Very Good8.0
Great
Great overnight stay. Clean. Great service. Friendly. Breakfast could have been a little better.
A Traveller, us1 night trip

See all reviews

Best Western Hospitality Hotel & Suites

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