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Best Western Hospitality Hotel & Suites Accommodation & Rooms

2 stars
5500 28th Street SEGrand RapidsMI49512United States of America
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Good3.6 / 5
Location
Great location
Breakfast
Tasty breakfast
Pool
Great pool
Wellness Area
Sufficient wellness & sports facilities
247See all 247 Hotels.com reviews
From 407 reviewsTripAdvisor Traveller Rating

Best Western Hospitality Hotel & Suites Accommodation & Rooms

from ZAR 1,538
  • Z-Standard queen
  • suite- 1 king non-smoking whirlpool
  • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
  • Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
  • Z-Standard 1 King
  • Standard Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave
  • Suite-I King smoking Whirlpool
  • Standard Room, 2 Queen Beds
  • Standard Room, 1 Queen Bed, Accessible
  • z-king ste ns w/sofa sleeper
  • Standard Room, 1 King Bed
  • Standard Room, 1 Queen Bed, Accessible, Bathtub
  • z- standard 2 queens smoking
  • z-standard king smoking
  • Standard Room, 1 Queen Bed, Accessible, Non Smoking
  • z-king ste smoking w/sofa sleeper
  • Standard Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

At a glance

Key facts

Hotel size

  • This hotel has 120 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 15:00:00-7 AM
  • Check-out time is 11:00:00
  • Express check-in/out
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets allowed *

  • 2 per room (up to 40 lb)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Free airport shuttle (available on request) *

Parking

  • Free self parking

  • Extended parking *

Offsite

  • Free area shuttle within 3 mi

Other information

  • Smoke-free property

Also known as

  • Best Western Hospitality Grand Rapids
  • Best Western Hospitality Hotel
  • Best Western Hospitality Hotel Grand Rapids
  • Best Western Hospitality Hotel And Suites
  • Best Western Grand Rapids
  • Grand Rapids Best Western

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

Deposit: USD 100.00 per stay

Pet deposit: USD 10.00 per day

Optional extras

Extended parking is available for an extra charge

Rollaway beds are available for USD $10.00 per day

Pets are allowed for an extra charge of USD 10 per pet, per day (maximum USD 70.00 per stay)

In the hotel

Food and drink
  • Free hot/cold buffet breakfast daily
  • 24-hour room service
  • Free reception
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Fitness facilities
  • Spa tub
Working away
  • 24-hour business center
  • Number of meeting rooms - 3
  • Meeting rooms 3
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Year Built 1970
  • Elevator/lift
  • Picnic area
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Premium TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Free long-distance calls
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Best Western Hospitality Hotel & Suites Accommodation & Rooms’s small print

Also known as

  • Best Western Hospitality Grand Rapids
  • Best Western Hospitality Hotel
  • Best Western Hospitality Hotel Grand Rapids
  • Best Western Hospitality Hotel And Suites
  • Best Western Grand Rapids
  • Grand Rapids Best Western

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

Deposit: USD 100.00 per stay

Pet deposit: USD 10.00 per day

Optional extras

Extended parking is available for an extra charge

Rollaway beds are available for USD $10.00 per day

Pets are allowed for an extra charge of USD 10 per pet, per day (maximum USD 70.00 per stay)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.6 /5 from 247 reviews

Best Western Hospitality Hotel & Suites Accommodation & Rooms
Excellent4.0 / 5
Very nice hotel except...
I wanted to give this hotel a high rating because I really liked the pool/hot tub area, the king suite with two bathrooms, and the decent included breakfast. However, we were there for 3 nights and the room was never cleaned. We got back late both nights since we were at an amusement park and settled for clean towels after calling the front desk.
3 night family trip
Best Western Hospitality Hotel & Suites Accommodation & Rooms
Outstanding5.0 / 5
We love Best Western!
Love the complimentary food/drinks throughout the day. Hotel is clean and comfortable, staff was very friendly and accomodating! We stay here each time we are in Grand Rapids. You cannot beat the price for all the amenities!
1 night family trip
Best Western Hospitality Hotel & Suites Accommodation & Rooms
Excellent4.0 / 5
Enjoyed our stay
Stayed with family in two rooms for one night, then returned later in the week for two additional nights. Staff was excellent. Rooms were clean and comfy, and free of road noise despite proximity to highway, but we would really have appreciated some full-size pillows instead of the dinky little pillows provided. Pool was clean and enjoyable but got pretty crowded. WiFi was excellent, much better than in most hotels. Family thought the free breakfast was OK, though I'm not much for eggs and sausage. We would stay here again.
1 night business trip
Best Western Hospitality Hotel & Suites Accommodation & Rooms
Good3.0 / 5
Well, no towels at the pool. No towels in the room. Wifi was down was half of our stay. The staff was responsive when alerted to the problems, but they were strange problems to experience at a hotel.
1 night family trip
Best Western Hospitality Hotel & Suites Accommodation & Rooms
Good3.0 / 5
Things weren't plugged in when we got there we thought it was something else and had to call maintenance. Beds weren't comfy, room and hotel looked old and bathroom had a handicap toilet and was small and calked everywhere the air conditioner turned on a lot aND was very loud. The pool was great and my kids liked it however the chlorine in it was bad their eyes burned and we're red. The people were nice though and it was right across the road from miejers.
1 night family trip

See all reviews

Best Western Hospitality Hotel & Suites Accommodation & Rooms

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