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1 room, 2 adults

Best Western Hospitality Hotel & Suites

2.5-star2.5 stars
5500 28th Street SEGrand RapidsMI49512United States of America

Suburban Grand Rapids hotel with indoor pool
  • Free hot/cold buffet breakfast, free WiFi, and free parking
  • Collect nightsFor every 10 nights, get 1 free*!
Tasty breakfast
Delicious food
Wellness Area
Great wellness & sports facilities
Great pool
416See all 416 reviews
From 614 reviewsTripAdvisor Traveller Rating

Best Western Hospitality Hotel & Suites

from ZAR 1,347
  • Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
  • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
  • Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave
  • Standard Room, 1 Queen Bed, Accessible, Non Smoking
  • Standard Room, 1 Queen Bed, Accessible, Bathtub
  • Suite, 1 King Bed, Non Smoking, Kitchenette

At a glance

Key facts

Hotel size

  • This hotel has 120 rooms
  • This hotel is arranged over 2 floors


  • Check-in time 3 PM-7 AM
  • Check-out time is 11 AM
  • Express check-in/out
Airport shuttle service is available on request from 4 AM to midnight. Contact the property in advance to get details. This property accepts debit or credit cards only for all bookings where payment for the stay will be made on site instead of at the time of booking. Cash is not accepted. For more details, please contact the property using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others


  • No cribs (infant beds)


  • Pets not allowed (service animals welcome)

  • Pets allowed *

  • 2 per room (up to 40 lb)


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Free airport shuttle from 4 AM to midnight


  • Free self parking

  • Extended parking *


  • Free area shuttle within 3 mi

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free hot/cold buffet breakfast daily
  • 24-hour room service
  • Free reception
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Fitness facilities
  • Spa tub
Working away
  • 24-hour business center
  • Meeting rooms
  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Year Built
  • Elevator/lift
  • Picnic area
  • Television in common areas
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
  • Daily housekeeping
  • Connecting/adjoining rooms available

Best Western Hospitality Hotel & Suites’s small print

Also known as

  • Best Western Hospitality Grand Rapids
  • Best Western Hospitality Hotel
  • Best Western Hospitality Hotel Grand Rapids
  • Best Western Hospitality Hotel And Suites
  • Best Western Grand Rapids
  • Grand Rapids Best Western


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

Deposit: USD 100.00 per stay

Pet deposit: USD 10.00 per day

Optional extras

Extended parking is available for an extra charge

Rollaway beds are available for USD $10.00 per day

Pets are allowed for an extra charge of USD 10 per pet, per day (maximum USD 70.00 per stay)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Best Western Hospitality Hotel & Suites


  • Patterson Ice Center - 22 min walk
  • Centerpointe Mall - 2.3 mi / 3.8 km
  • Woodland Mall - 2.8 mi / 4.6 km
  • Watermark Country Club - 2.9 mi / 4.6 km
  • Frederik Meijer Gardens and Sculpture Park - 5.9 mi / 9.6 km
  • Calvin College Ecosystem Preserve - 3.7 mi / 5.9 km
  • Forest Hills Fine Arts Center - 4.1 mi / 6.7 km
  • Calvin College - 5.6 mi / 9.1 km

Getting around

  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.) - 10 min drive
  • Grand Rapids Station - 13 min drive
  • Free self parking
  • Extended parking (surcharge)
  • Free airport shuttle
  • Free area shuttle

Recent reviews

Good 7.6 From 416 reviews

Best Western Hospitality Hotel & Suites
Average at best
Hotel did not have a shuttle bus to pick me up and had to go to another property to get a driver. Internet was extremely slow. Phone in room did not work!
Derrick, us2 night trip
Best Western Hospitality Hotel & Suites
Very Good8.0
Enjoyable stay
The pool and hot tub were fantastic. The breakfast was also a hit with real strawberries and whipped cream for the waffles.
Angela, us1 night trip
Best Western Hospitality Hotel & Suites
Staff was great at the front desk. Room was full of ants, which I had never seen before in any hotel room. Doors to the hotel were not all secured. Great for anyone traveling with a dog though!
A Traveller, us1 night trip
Best Western Hospitality Hotel & Suites
No room
When I got there with my kids, the hotel was overbooked and there was only one room left but couldn't accommodate the 3 of us. Didn't matter that we had a reservation, there was no room at the inn. They did arrange a room for us at another place, which was nice, but took quite a bit of time and the holiday inn Express was brand new and awesome in many ways except the tv didn't work, no door knob on the bathroom, painters tape throughout the room, couldn't regulate the temp and we were freezing and couldn't get pool towels to save our lives. But at least we had somewhere to sleep.
Heidi, us1 night trip
Best Western Hospitality Hotel & Suites
WiFi was not secure; GPS (3 versions) did not locate the motel without calling the local number and getting continuous direction until we arrived; very poor coffee at breakfast. Would not recommend to a friend.
Charles, us1 night trip

See all reviews

Best Western Hospitality Hotel & Suites

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