Lonsdale Quay Hotel

Photo gallery for Lonsdale Quay Hotel

Primary image
View from room
Hypo-allergenic bedding, individually furnished, desk, blackout drapes
View from room
Hypo-allergenic bedding, individually furnished, desk, blackout drapes

Overview of Lonsdale Quay Hotel

VIP Access

Lonsdale Quay Hotel

3.5 star property
Art Deco hotel with restaurant, connected to a shopping center, near Lonsdale Quay Market

8,2/10 Very good

1 036 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air conditioning
Map
123 Carrie Cates Crt, North Vancouver, BC, V7M3K7
Main amenities
  • Daily housekeeping
  • Restaurant
  • Breakfast available
  • Fitness center
  • Self parking
  • 24-hour business center
  • Conference center
  • Business center
  • 4 meeting rooms
  • Ski shuttle
  • 24-hour front desk
  • Lobby fireplace
For families
  • Cribs/infant beds (surcharge)
  • Playground on site
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
Cleaning & safety
  • Cleaned with disinfectant
  • Sheets and towels washed at 60°C
  • Follows industry sanitisation guidelines

Choose dates to view prices

About this area

What's nearby

  • In Lower Lonsdale
  • Vancouver Waterfront - 40 min walk
  • Canada Place Cruise Ship Terminal - 45 min walk
  • Capilano Suspension Bridge - 12 min drive
  • Grouse Mountain - 17 min drive
  • English Bay Beach - 11 min drive
  • Robson Street - 23 min drive
  • Granville Street - 25 min drive
  • Vancouver Convention Centre - 26 min drive
  • Vancouver Aquarium - 28 min drive
  • Port of Vancouver - 23 min drive

Getting around

  • Vancouver Harbour Flight Centre (CXH) - 23 min drive
  • Pitt Meadows, BC (YPK) - 41 min drive
  • Vancouver Intl. Airport (YVR) - 46 min drive
  • Sechelt, BC (YHS-Sunshine Coast Regional) - 119 min drive
  • Port Moody Station - 24 min drive
  • Vancouver, BC (XEA-Vancouver Pacific Central Station) - 25 min drive
  • Vancouver Waterfront Station - 25 min drive
  • Ski shuttle (surcharge)

About this property

Lonsdale Quay Hotel

Located 2.5 mi (4 km) from Canada Place Cruise Ship Terminal, Lonsdale Quay Hotel features a ski shuttle and puts you near winter activities like downhill skiing, snowboarding, and cross-country skiing. Guests can visit the fitness center for a workout or grab a bite to eat at Waterfront Bar and Grill, which serves breakfast and lunch. This Art Deco hotel is also 2.6 mi (4.1 km) from Canada Place and 2.6 mi (4.3 km) from Vancouver Convention Centre. Fellow travelers say good things about the central location and nearby shopping.

Languages

Chinese (Mandarin), Czech, English, Farsi, Filipino, French, Hindi, Korean, Slovak, Turkish, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)
This information is provided by our partners.

At a glance

Hotel size

  • 70 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3 PM - 5:30 AM
  • Express check-in/out
  • Late check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed*
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Covered onsite self parking (CAD 28.75 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site
  • Height restrictions apply for onsite parking

Offsite

  • Ski shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Snack bar/deli

Traveling with children

  • Playground
  • Grocery/convenience store

What to do

  • Canoeing
  • Shopping
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Ice skating nearby
  • Marina nearby

Working away

  • 24-hour business center
  • 4 meeting rooms
  • Conference center (1800 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Built in 1986
  • ATM/banking
  • Safe-deposit box at front desk
  • Picnic area
  • Fireplace in lobby
  • Fitness center
  • Shopping mall on site

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Low-height counter/sink
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • Chinese (Mandarin)
  • Czech
  • English
  • Farsi
  • Filipino
  • French
  • Hindi
  • Korean
  • Slovak
  • Turkish
  • Vietnamese

Ski

  • Ski shuttle (surcharge)
  • Ski lifts nearby
  • Ski runs nearby
  • Downhill skiing nearby
  • Snow tubing nearby
  • Snowboarding nearby
  • Ski rental shops
  • Snowshoeing nearby

Room amenities

Be entertained

  • 37-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Crib/infant bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Rainfall showerhead
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Mini-fridge
  • Microwave
  • Free bottled water

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • LED light bulbs
  • Local maps

Special features

Dining

Waterfront Bar and Grill - Overlooking the ocean, this restaurant serves breakfast and lunch.

Fees & policies

Refundable deposits

  • Deposit: CAD 100 per accommodation, per stay

Optional extras

  • Breakfast costs between CAD 12 and CAD 12 per person (approximately)
  • Ski shuttle service is offered for an extra charge

Children & extra beds

  • Cribs/infant beds are available for CAD 25.0 per day
  • Rollaway beds are available for CAD 25.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 35.00 per accommodation, per day

Parking

  • Covered self parking costs CAD 28.75 per night with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Guests under 12 years old are not allowed in the fitness facility

Hygiene & cleanliness

This property advises that enhanced cleaning measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Hotel Lonsdale
Hotel Lonsdale Quay
Lonsdale Hotel
Lonsdale Quay
Lonsdale Quay Hotel
Lonsdale Quay Hotel North Vancouver
Lonsdale Quay North Vancouver
Quay Hotel
Lonsdale Quay Hotel Hotel
Lonsdale Quay Hotel North Vancouver
Lonsdale Quay Hotel Hotel North Vancouver

Frequently asked questions

Overall score and ratings

8,2

Very good

8,7/10

Cleanliness

8,4/10

Staff & service

7,8/10

Amenities

8,1/10

Property conditions & facilities

7,9/10

Eco-friendliness

4/10 Fair

Warren, 2-night trip
Verified Hotels.com guest review

6/10 Good

Been coming to the Quay for many years love the location and market downstairs.We were very disappointed to find most of the market closed for renovations,underground parking lot smelled like sewage,and no parking spaces were available,we had to wait a half hour for someone to leave.We paid $58.00 for 2 days parking and were afraid to go anywhere because there was no guarantee we would find a parking space on our return.Rooms are large and have great views but are showing their age,needs updating.
2-night trip
Verified Hotels.com guest review

8/10 Very good

Limited and expensive parking
Heads up. Parking is very limited and expensive! Wife and I both on motorcycles and no deals. Almost $60 for 2 bikes for 12 hours parking.
Kelly, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Boyd, 1-night trip
Verified Hotels.com guest review

6/10 Good

James, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent stay. Upgraded at reception to water view room, without asking.
1-night trip
Verified Hotels.com guest review

2/10 Poor

The worst hotel experience in my entire life
Very very poor hotel condition. Dirty room. The bathtub was blocked and full of mold all over the bathtub edges. Dirty hallway, lobby and dinning area. Super small lobby, only 4 couch. The room was smoke free but hallway was full of weed’s smoke. The neighbors were smoking all the time without any limitations and the smoke leaked to my room. Broken tea maker. Broken window lock. Dirty windows and unstable bed. Rude cafeteria staff. The breakfast table had only 7-8 items. Totally unsatisfied
HAMID, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Margaret, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Gavin, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great place to stay
Very nice rooms. Very helpful staff. Easy to walk to sea bus, to places to eat or shop.
Robyn, 2-night trip
Verified Hotels.com guest review