Sonesta ES Suites New Orleans Convention Center in New Orleans

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Hotel with outdoor pool, near Ernest N. Morial Convention Center

Premium bedding, desk, laptop workspace, blackout curtains

Overview
Rooms
Location
Amenities
Policies

Very good

Property highlights

Pet-friendly

Pool

Free breakfast

Parking available

Free WiFi

Air conditioning

345 St Joseph St., New Orleans, LA, 70130

Main amenities

Housekeeping (on request)
Outdoor pool
24-hour fitness center
Valet parking
24-hour business center
Business center
24-hour front desk
Coffee/tea in a common area
Computer station
Front-desk safe
Convenience store
ATM/banking services

Feel at home

Kitchen
Connecting/adjoining rooms available
Private bathroom
Separate dining area
Separate sitting area
Premium TV channels

Room options

Superior Suite, 1 Queen Bed with Sofa bed (One Bedroom)

43.0 sq m
Sleeps 3
1 Queen Bed and 1 Double Sofa Bed

Suite, Multiple Beds (One Bedroom)

46.3 sq m
Sleeps 4
2 Double Beds and 1 Double Sofa Bed

Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub One Bedroom)

29.8 sq m
Sleeps 3
1 Queen Bed and 1 Double Sofa Bed

Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub)

29.8 sq m
Sleeps 3
1 Queen Bed and 1 Double Sofa Bed

Deluxe Room, 1 Queen Bed with Sofa bed (Studio)

29.8 sq m
Sleeps 3
1 Queen Bed and 1 Double Sofa Bed

Superior Suite, Multiple Beds (Two Bedroom Suite - Two Queens)

82.6 sq m
Sleeps 5
2 Queen Beds and 1 Double Sofa Bed

Suite, Multiple Beds (Two Bedroom Suite - 2 Queens - 2 Bath)

43.0 sq m
Sleeps 6
2 Queen Beds and 1 Double Sofa Bed

Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Roll in Shower One Bedroom)

29.8 sq m
Sleeps 3
1 Queen Bed and 1 Double Sofa Bed

About this area

What's nearby

In Arts/Warehouse District
Ernest N. Morial Convention Center - 5 min walk
National World War II Museum - 6 min walk
Julia Street Cruise Terminal - 13 min walk
Canal Street - 14 min walk
Harrah's New Orleans Casino - 14 min walk
Bourbon Street - 19 min walk
Port of New Orleans - 19 min walk
Caesars Superdome - 20 min walk
Smoothie King Center - 20 min walk
Jackson Square - 25 min walk

Getting around

Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive
New Orleans Union Passenger Terminal - 13 min walk
Saint Charles at Saint Joseph Stop - 5 min walk
Saint Charles at Lee Circle Stop - 7 min walk
St. Charles at Julia Stop - 7 min walk

Restaurants

Cochon Restaurant - 3 min walk
Pêche - 4 min walk
Flamingo A-Go-Go - 2 min walk
Corporation Bar & Grill - 4 min walk
Cochon - 3 min walk

About this property

Sonesta ES Suites New Orleans Convention Center

When you stay at Sonesta ES Suites New Orleans Convention Center, you'll be in a great location, within just a 10-minute walk of Ernest N. Morial Convention Center and National World War II Museum. The outdoor pool is a great spot for a morning swim, and guests can get a workout in at the 24-hour fitness center. Also, Canal Street and Harrah's New Orleans Casino are within a 15-minute walk. Fellow travelers say great things about the helpful staff and overall value. Public transportation is just a short walk: Saint Charles at Saint Joseph Stop is 5 minutes and Saint Charles at Lee Circle Stop is 7 minutes.

Languages

English, Spanish

Sustainability

Sustainability practices

Housekeeping on request

This information is provided by our partners.

Learn more about properties’ sustainability practices

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

Property is disinfected using an electrostatic sprayer

Sheets and towels are washed at 60°C/140°F or hotter

Guest accommodations are sealed after cleaning

Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global) and COVID-19 Guidelines (CDC)

Social distancing

Contactless check-in and check-out

Cashless transactions are available for all charges at the property

Guest rooms kept vacant for 24 hours between stays

Safety measures

Personal protective equipment worn by staff

Temperature checks given to staff

Temperature checks available for guests

Enhanced food service safety measures are in place

Reservations are required for the use of certain onsite facilities

This information is provided by our partners.

At a glance

Hotel size

231 rooms
Arranged over 4 floors

Arriving/Leaving

Check-in time from 4 PM - anytime
Minimum check-in age: 21
Check-out time is 11:00 AM

Restrictions related to your trip

Check COVID-19 restrictions

Special check-in instructions

Front desk staff will greet guests on arrival

Required at check-in

Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21

Pets

Pets allowed (2 total)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised

Internet

Free WiFi in public areas
Free WiFi in rooms

Parking

Onsite valet parking (USD 43.29 per night; includes in/out privileges)
Wheelchair-accessible parking and van parking on site
Onsite parking includes off-street options

Other information

Smoke-free property

Property amenities

Food and drink

Free buffet breakfast each morning 6:00 AM–9:30 AM
Coffee/tea in a common area
Barbecue grills

Traveling with children

Grocery/convenience store

What to do

Bicycle rentals nearby

Working away

24-hour business center
Meeting room
Computer station
Conference space (700 square feet)

Services

24-hour front desk
Laundry facilities

Facilities

1 building/tower
ATM/banking
Safe-deposit box at front desk
Picnic area
Television in common areas
24-hour fitness center
An outdoor pool
Firepit
Outdoor furniture

Accessibility

Braille/raised signage
Elevator
Elevator door width (inches): 41
Wheelchair-accessible path of travel
Wheelchair-accessible parking
4 on-site accessible parking spaces
Assistive listening devices available
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible registration desk height (inches): 33
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Visual alarms in hallways
Handrails in stairways
Stairway handrail height (inches): 30
Wheelchairs available on site
Lever door handles
Well-lit path to entrance
Stair-free path to entrance
Pool hoist on site

Room amenities

Be entertained

Flat-screen television
Premium digital channels
Netflix

Home comfort

Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board

Sleep well

Blackout drapes/curtains
Premium bedding

What to enjoy

Separate dining area
Separate sitting area

Freshen up

Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels

Stay connected

Desk
Free WiFi
Free local calls

Food and drink

Refrigerator
Microwave
Kitchen
Stovetop
Cookware, dishes, and utensils
Dishwasher

Housekeeping (on request)
Connecting/adjoining rooms available
Access via exterior corridors

Fees & policies

Refundable deposits

Deposit: USD 250 per accommodation, per stay
A damage deposit of USD 250 will be collected before check-in

Optional extras

Laundry facilities are available for an extra charge of USD 3 per day

Pets

Service animals exempt from fees
Pets are allowed for an extra charge of USD 75 per accommodation, per week

Parking

Valet parking costs USD 43.29 per night with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; the property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; cashless payment methods are available for all transactions; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global) and COVID-19 Guidelines (CDC).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Residence Inn Aparthotel New Orleans Downtown

Residence Inn New Orleans Downtown

New Orleans Residence Inn

Residence Inn New Orleans Hotel New Orleans

Residence Inn New Orleans Downtown Aparthotel

Residence Inn Marriott New Orleans Downtown Aparthotel

Residence Inn Marriott New Orleans Downtown

Resince Inn riott New Orleans

Residence Inn by Marriott New Orleans Downtown

Sonesta ES Suites New Orleans Convention Center Hotel

Sonesta ES Suites New Orleans Convention Center New Orleans

Frequently asked questions

Does Sonesta ES Suites New Orleans Convention Center offer free cancellation for a full refund?

Yes, Sonesta ES Suites New Orleans Convention Center does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

What are the cleanliness and hygiene measures currently in place at Sonesta ES Suites New Orleans Convention Center?

This property confirms that disinfectant is used to clean the property and staff are given personal protective equipment. Please note that this information has been provided by our partners.

Is there a pool at Sonesta ES Suites New Orleans Convention Center?

Yes, there's an outdoor pool.

Are pets allowed at Sonesta ES Suites New Orleans Convention Center?

Yes, pets are welcome, with a limit of 2 total. There's a charge of USD 75 per accommodation, per week. Service animals are exempt from fees.

Is parking offered on site at Sonesta ES Suites New Orleans Convention Center?

Yes. Valet parking costs USD 43.29 per night.

What are the check-in and check-out times at Sonesta ES Suites New Orleans Convention Center?

You can check in from 4 PM - anytime. Check-out time is 11:00 AM. Contactless check-in and check-out are available.

Is there an onsite casino at Sonesta ES Suites New Orleans Convention Center?

No, this hotel doesn't have a casino, but Harrah's New Orleans Casino (14-min walk) and Fair Grounds Race Course (8-min drive) are both nearby.

What is there to do at Sonesta ES Suites New Orleans Convention Center and nearby?

Have fun during the warmer months with activities nearby such as cycling. Additional recreation nearby includes casino gaming. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a 24-hour fitness center and a picnic area.

Does Sonesta ES Suites New Orleans Convention Center have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchen is available in every room, and also includes a coffee maker, cookware, and a refrigerator.

What's the area around Sonesta ES Suites New Orleans Convention Center like?

Sonesta ES Suites New Orleans Convention Center is in Arts/Warehouse District, a short 5-minute walk from Saint Charles at Saint Joseph Stop and 5 minutes' walk from Ernest N. Morial Convention Center. Travelers say the area is walkable and good for families.

8,4

Very good

8,4/10

Cleanliness

8,8/10

Staff & service

8,2/10

Amenities

8,4/10

Property conditions & facilities

8,2/10

Eco-friendliness

6/10 Good

03 October 2023

Scary lack of security.

Had a room key stop working. The clerk on duty ignored me and while she was playing on her phone or whatever, the security guard tried to be helpful, took my card, asked my room number and reprogrammed it . . . Without ever checking my room number, id, anything. . . . . Scary . . . So I could have taken my other key and had it programmed for any room in the place!!!!