Sonesta ES Suites New Orleans Convention Center

3.5 star property
Hotel with outdoor pool, near Ernest N. Morial Convention Center

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Sonesta ES Suites New Orleans Convention Center

Photo gallery for Sonesta ES Suites New Orleans Convention Center

Lobby
Terrace/patio
Exterior
Premium bedding, desk, laptop workspace, blackout curtains
Free daily buffet breakfast

Overview of Sonesta ES Suites New Orleans Convention Center

8,4

Very good

Property highlights

  • Pet-friendly
  • Pool
  • Free breakfast
  • Parking available
  • Free WiFi
  • Air conditioning
Map
345 St Joseph St., New Orleans, LA, 70130
Main amenities
  • Housekeeping (on request)
  • Outdoor pool
  • 24-hour fitness center
  • Valet parking
  • 24-hour business center
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Computer station
  • Front-desk safe
  • Convenience store
  • ATM/banking services
Feel at home
  • Kitchen
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate dining area
  • Separate sitting area
  • Premium TV channels

Room options

Superior Suite, 1 Queen Bed with Sofa bed (One Bedroom)

  • 43.0 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, Multiple Beds (One Bedroom)

  • 46.3 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub One Bedroom)

  • 29.8 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub)

  • 29.8 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Deluxe Room, 1 Queen Bed with Sofa bed (Studio)

  • 29.8 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Superior Suite, Multiple Beds (Two Bedroom Suite - Two Queens)

  • 82.6 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, Multiple Beds (Two Bedroom Suite - 2 Queens - 2 Bath)

  • 43.0 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Roll in Shower One Bedroom)

  • 29.8 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

About this area

What's nearby

  • In Arts/Warehouse District
  • Ernest N. Morial Convention Center - 5 min walk
  • National World War II Museum - 6 min walk
  • Julia Street Cruise Terminal - 13 min walk
  • Canal Street - 14 min walk
  • Harrah's New Orleans Casino - 14 min walk
  • Bourbon Street - 19 min walk
  • Port of New Orleans - 19 min walk
  • Caesars Superdome - 20 min walk
  • Smoothie King Center - 20 min walk
  • Jackson Square - 25 min walk

Getting around

  • Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive
  • New Orleans Union Passenger Terminal - 13 min walk
  • Saint Charles at Saint Joseph Stop - 5 min walk
  • Saint Charles at Lee Circle Stop - 7 min walk
  • St. Charles at Julia Stop - 7 min walk

Restaurants

  • Cochon Restaurant - 3 min walk
  • Pêche - 4 min walk
  • Flamingo A-Go-Go - 2 min walk
  • Corporation Bar & Grill - 4 min walk
  • Cochon - 3 min walk

About this property

Sonesta ES Suites New Orleans Convention Center

When you stay at Sonesta ES Suites New Orleans Convention Center, you'll be in a great location, within just a 10-minute walk of Ernest N. Morial Convention Center and National World War II Museum. The outdoor pool is a great spot for a morning swim, and guests can get a workout in at the 24-hour fitness center. Also, Canal Street and Harrah's New Orleans Casino are within a 15-minute walk. Fellow travelers say great things about the helpful staff and overall value. Public transportation is just a short walk: Saint Charles at Saint Joseph Stop is 5 minutes and Saint Charles at Lee Circle Stop is 7 minutes.

Languages

English, Spanish

Sustainability

Sustainability practices

Housekeeping on request
This information is provided by our partners.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global) and COVID-19 Guidelines (CDC)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 231 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 4 PM - anytime
  • Minimum check-in age: 21
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed (2 total)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite valet parking (USD 43.29 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site
  • Onsite parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:00 AM–9:30 AM
  • Coffee/tea in a common area
  • Barbecue grills

Traveling with children

  • Grocery/convenience store

What to do

  • Bicycle rentals nearby

Working away

  • 24-hour business center
  • Meeting room
  • Computer station
  • Conference space (700 square feet)

Services

  • 24-hour front desk
  • Laundry facilities

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Picnic area
  • Television in common areas
  • 24-hour fitness center
  • An outdoor pool
  • Firepit
  • Outdoor furniture

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 41
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 33
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Stairway handrail height (inches): 30
  • Wheelchairs available on site
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • Flat-screen television
  • Premium digital channels
  • Netflix

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

What to enjoy

  • Separate dining area
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishes, and utensils
  • Dishwasher

More

  • Housekeeping (on request)
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Fees & policies

Refundable deposits

  • Deposit: USD 250 per accommodation, per stay
  • A damage deposit of USD 250 will be collected before check-in

Optional extras

  • Laundry facilities are available for an extra charge of USD 3 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per accommodation, per week

Parking

  • Valet parking costs USD 43.29 per night with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; the property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; cashless payment methods are available for all transactions; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global) and COVID-19 Guidelines (CDC).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.

Also known as

Residence Inn Aparthotel New Orleans Downtown
Residence Inn New Orleans Downtown
New Orleans Residence Inn
Residence Inn New Orleans Hotel New Orleans
Residence Inn New Orleans Downtown Aparthotel
Residence Inn Marriott New Orleans Downtown Aparthotel
Residence Inn Marriott New Orleans Downtown
Resince Inn riott New Orleans
Residence Inn by Marriott New Orleans Downtown
Sonesta ES Suites New Orleans Convention Center Hotel
Sonesta ES Suites New Orleans Convention Center New Orleans

Frequently asked questions

Does Sonesta ES Suites New Orleans Convention Center offer free cancellation for a full refund?
Yes, Sonesta ES Suites New Orleans Convention Center does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Sonesta ES Suites New Orleans Convention Center?
This property confirms that disinfectant is used to clean the property and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Sonesta ES Suites New Orleans Convention Center?
Yes, there's an outdoor pool.
Are pets allowed at Sonesta ES Suites New Orleans Convention Center?
Yes, pets are welcome, with a limit of 2 total. There's a charge of USD 75 per accommodation, per week. Service animals are exempt from fees.
Is parking offered on site at Sonesta ES Suites New Orleans Convention Center?
Yes. Valet parking costs USD 43.29 per night.
What are the check-in and check-out times at Sonesta ES Suites New Orleans Convention Center?
You can check in from 4 PM - anytime. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
Is there an onsite casino at Sonesta ES Suites New Orleans Convention Center?
No, this hotel doesn't have a casino, but Harrah's New Orleans Casino (14-min walk) and Fair Grounds Race Course (8-min drive) are both nearby.
What is there to do at Sonesta ES Suites New Orleans Convention Center and nearby?
Have fun during the warmer months with activities nearby such as cycling. Additional recreation nearby includes casino gaming. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a 24-hour fitness center and a picnic area.
Does Sonesta ES Suites New Orleans Convention Center have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, cookware, and a refrigerator.
What's the area around Sonesta ES Suites New Orleans Convention Center like?
Sonesta ES Suites New Orleans Convention Center is in Arts/Warehouse District, a short 5-minute walk from Saint Charles at Saint Joseph Stop and 5 minutes' walk from Ernest N. Morial Convention Center. Travelers say the area is walkable and good for families.

Reviews

8,4

Very good

8,4/10

Cleanliness

8,8/10

Staff & service

8,2/10

Amenities

8,4/10

Property conditions & facilities

8,2/10

Eco-friendliness

Reviews

6/10 Good

Scary lack of security.
Had a room key stop working. The clerk on duty ignored me and while she was playing on her phone or whatever, the security guard tried to be helpful, took my card, asked my room number and reprogrammed it . . . Without ever checking my room number, id, anything. . . . . Scary . . . So I could have taken my other key and had it programmed for any room in the place!!!!
John, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mademba, 9-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kimberly, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good location to the convention center and also walkable to the French Quarter. Freshly remodeled decent breakfast and friendly staff.
MARK, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Barbara, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Barbara, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Patricia, 4-night trip
Verified Hotels.com guest review

2/10 Poor

TIFFANY, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Jason, 3-night family trip
Verified Hotels.com guest review