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All properties in Osaka, Osaka (prefecture), Japan

The Westin Osaka

Luxury hotel with 3 restaurants, near Umeda Sky Building

  • Free WiFi
From
ZAR 3,296

Image gallery

  • Indoor Pool
  • Indoor Pool
  • Indoor Spa Tub
  • Living Area
  • Indoor Pool
Indoor Pool. Image 1 of 46.
1 / 46Indoor Pool
9,0.Superb.
  • My wife and I really enjoyed our stay at the Westin Osaka. They had very good English…

    Dec 11, 2020

  • Access (by car) from the expressway was easy. The underground garage was brightly lit…

    Apr 4, 2020

See all 466 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Convenient
Transport options
Safe
Shopping
  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 303 guestrooms
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness center

What’s around

  • In Kita
  • Kyocera Dome Osaka - 3 mi / 4.9 km
  • Osaka-jō Hall - 4 mi / 6.5 km
  • Osaka Castle - 4.4 mi / 7 km
  • Universal Studios Japan - 4.6 mi / 7.4 km
  • Nipponbashi - 4.8 mi / 7.7 km
The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Fitness facility
  • Health club
  • Indoor pool
  • Sauna
  • Spa tub

The following facilities are closed on Friday and Saturday:
  • Fitness facility
  • Health club
  • Indoor pool
  • Sauna
  • Spa tub

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Deluxe Twin Room, Non Smoking
  • Deluxe Double Room, Non Smoking
  • Executive Twin Room, Non Smoking (with Club Lounge Access)
  • Executive Double Room, Non Smoking (with Club Lounge Access)
  • Luxury Double Room, Non Smoking
  • Luxury Twin Room, Non Smoking
  • Suite, Non Smoking, Corner (Double Room)
  • Suite, Non Smoking, Corner (Twin Room)
  • Deluxe Twin Room, Smoking
  • Deluxe Double Room, Smoking
  • Luxury Twin Room, Smoking
  • Luxury Double Room, Smoking

Location

  • In Kita
  • Kyocera Dome Osaka - 3 mi / 4.9 km
  • Osaka-jō Hall - 4 mi / 6.5 km

What’s around

Landmarks

  • In Kita
  • Kyocera Dome Osaka - 3 mi / 4.9 km
  • Osaka-jō Hall - 4 mi / 6.5 km
  • Osaka Castle - 4.4 mi / 7 km
  • Universal Studios Japan - 4.6 mi / 7.4 km
  • Nipponbashi - 4.8 mi / 7.7 km
  • Tsutenkaku Tower - 5.2 mi / 8.3 km
  • Osaka Aquarium Kaiyukan - 8.4 mi / 13.5 km
  • Kidzania Koshien Theme Park - 8.6 mi / 13.8 km
  • Intex Osaka - 11.4 mi / 18.4 km

Getting around

  • Kansai Intl. Airport (KIX) - 54 min drive
  • Itami Airport (ITM) - 18 min drive
  • Kobe Airport (UKB) - 52 min drive
  • Nakatsu Station (Hankyu) - 9 min walk
  • Shin-Fukushima Station - 16 min walk
  • Kitashinchi Station - 17 min walk
  • Fukushima Station - 12 min walk
  • Umeda Station (Hankyu) - 13 min walk
  • Umeda Station (Hanshin) - 15 min walk
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 303 rooms
  • This hotel is arranged over 30 floors

Arriving/leaving

  • Check-in time 3:00 PM-2:00 AM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 20

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Onsite self parking (JPY 2000 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Height restrictions apply for onsite parking
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café

Things to do

  • Indoor pool
  • Fitness facilities
  • Sauna

Working away

  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 603
  • Conference space size (meters) - 56

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 1993
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Fireplace in lobby

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Wheelchairs available on site

Languages Spoken

  • English
  • Japanese

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Things to enjoy

  • In-room massage available

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Bidet
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch LED TV
  • Digital TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Dining

AMADEUS - This restaurant overlooks the garden.

KOKYU - This restaurant serves lunch and dinner.

HANANO - This restaurant serves lunch and dinner.

LOBBY LOUNGE - This café serves lunch only.

Small print

Also known as

  • Osaka Westin
  • Westin Hotel Osaka
  • Westin Osaka
  • The Westin Osaka Hotel Osaka
  • Westin Osaka Hotel
  • The Westin Osaka Hotel
  • The Westin Osaka Osaka
  • The Westin Osaka Hotel Osaka

Optional extras

Self parking costs JPY 2000 per night with in/out privileges

Rollaway beds are available for JPY 10000.0 per day

Buffet breakfast is offered for an extra charge of JPY 3800 for adults and JPY 1900 for children (approximately)

Airport shuttle service is offered for an extra charge of JPY 1600 per person (one-way)

Airport shuttle service for children up to age 12 costs JPY 800 (one-way)

Policies

Guests under age 16 are not permitted in the pool except during the summer season.
This property does not allow children age 12 and under to access the Executive lounge after 6 PM.

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests under 16 years old are not allowed in the swimming pool.

Parking height restrictions apply.

Guests must contact this property in advance to reserve rollaway/extra beds. Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A city tax may be collected at the property, effective January 1, 2017. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 300 per person, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, The Westin Osaka does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs JPY 2000 per night. Parking spots may be limited.
  • Yes, there's an indoor pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3:00 PM - 2:00 AM. Check-out time is noon.
  • Yes, there are 3 onsite restaurants, featuring garden views. Nearby restaurants include Mitsuka Bose (4-min walk), Kiji Umeda Sky Bldg (4-min walk), and Hanakujira (6-min walk).
  • Yes, an airport shuttle is available. The charge is JPY 1600 per person one-way.
  • The Westin Osaka has an indoor pool and a sauna, as well as a fitness center and a garden.
9,0.Superb.
  • 10,0.Exceptional

    The room we had faced the City/train station side & with wall to wall glass windows & arriving at nigjt, the view was spectactular. Lovely decor throughout.

    1 night family trip, Jan 17, 2020

    Verified Wotif guest review

  • 10,0.Exceptional

    Excellent hotel in Osaka.

    Hotel facilities and services are excellent. One of the best hotel stay in Osaka. Shuttle bus services are on time and convenient.

    Arnold T., 4 night family trip, Jan 17, 2020

    Verified Hotels.com guest review

  • 8,0.Very good

    Deluxe hotel a short walk from Osaka station (or a free shuttle bus). The decor was a bit dated and gaudy for my tastes and the 5yr old thought it looked "jazzy". The pool wasn't included in our stay and access was very expensive - we took the kids to Spa World instead which was not only cheaper but a fun kitschy side-trip! Room was as expected for a high end chain. The breakfast buffet items didn't change over our stay which became a bit monotonous.

    3 night family trip, Dec 30, 2019

    Verified Wotif guest review

  • 2,0.Poor

    This is the first time visiting Japan. We live in the U.S and lived in South Korea. I wanted to show and explore how Japan is to my children who has never been to Asia.However, hotel staffs were very standard and no flexibilty at all from checkin time to check out. We left Osaka with very disappointed feeling about Japan because of every hotel staffs in Westin Osaka. My children said that people in this hotel were like Robot without any feeling and real kindness. They tended to be nice but not from real feeling and not from their heart. It was very truthful impression how they felt from teenager. It was very disappointing to stay in Westin.

    Monica, 2 night trip, Dec 27, 2019

    Verified Expedia guest review

  • 6,0.Good

    Breakfast on 30 Dec was poorly run. Allocation of tables was very slow and clearly lacking manpower to prepare and clean the emptied tables. Many guests had to wait for at least 30 minutes for their tables. As a result of the delay, many guests did not have enough time for a proper breakfast. Breakfast still ended on time.

    5 night family trip, Dec 25, 2019

    Verified Hotels.com guest review

  • 10,0.Exceptional

    A gem of a hotel

    All aspect of the hotel is excellent, staff is efficient, friendly and polite. The room is spacious, very clean. The attention to detail is apparent in everything.

    6 night family trip, Dec 21, 2019

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Staff very accommodating. After an initial confusion with breakfast inclusions, staff rectified it very quickly and were apologetic. Rooms were lovely and spacious.

    2 night family trip, Nov 30, 2019

    Verified Expedia guest review

  • 10,0.Exceptional

    It’s aged but well mentioned. Staff smile is excellent.

    2 night business trip, Nov 20, 2019

    Verified Expedia guest review

  • 10,0.Exceptional

    Very helpful and friendly staff. I really loved the size of our room (very large even for US standards). I really enjoyed my stay at the Westin Osaka.

    cnish@ymail.com, 4 night family trip, Nov 15, 2019

    Verified Expedia guest review

  • 10,0.Exceptional

    The hotel was very clean, staff friendly and the gardens and fish outside the restaurant were a big hit with our kids

    2 night family trip, Nov 6, 2019

    Verified Wotif guest review

See all 466 reviews