All properties in South San Francisco, California, United States of America

Park Pointe Hotel

Within easy reach of The Shops at Tanforan

  • Free WiFi and free parking
ZAR 984

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  • Lobby
  • Bathroom
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1 / 13Lobby
  • No Microave/ref.roll of tolet almost empty. Carpet is dirty. There was water dripping…

    Apr 24, 2021

  • Experience was overall "okay". Staff tells you no early check in is provided and wait…

    Apr 24, 2021

See all 1,032 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place

Guests rated location

Easy parking
Dining options
  • Free parking
  • Free WiFi
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 217 smoke-free guestrooms
  • Garden
  • Lobby fireplace
  • ATM/banking services
  • Vending machine
  • Conference space

For families

  • Private bathroom
  • Television
  • Garden
  • Iron/ironing board
  • Hair dryer
  • Blackout drapes/curtains

What’s around

  • The Shops at Tanforan - 37 min walk
  • Oracle Park - 10.2 mi / 16.4 km
  • Twin Peaks - 10.5 mi / 16.8 km
  • Moscone Convention Center - 10.9 mi / 17.5 km
  • San Francisco Museum of Modern Art - 10.9 mi / 17.5 km
  • Golden Gate Park - 12 mi / 19.4 km
The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Fitness facility
  • Restaurant

The following facilities are closed on Friday and Saturday:
  • Fitness facility
  • Restaurant

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Deluxe Queen Room - Not Park n Fly
  • Deluxe 2 Beds - Not Park n Fly


  • The Shops at Tanforan - 37 min walk
  • Oracle Park - 10.2 mi / 16.4 km
  • Twin Peaks - 10.5 mi / 16.8 km

What’s around


  • The Shops at Tanforan - 37 min walk
  • Oracle Park - 10.2 mi / 16.4 km
  • Twin Peaks - 10.5 mi / 16.8 km
  • Moscone Convention Center - 10.9 mi / 17.5 km
  • San Francisco Museum of Modern Art - 10.9 mi / 17.5 km
  • Golden Gate Park - 12 mi / 19.4 km
  • California Academy of Sciences - 12.3 mi / 19.8 km
  • San Francisco Zoo - 13.4 mi / 21.6 km

Getting around

  • San Francisco International Airport (SFO) - 7 min drive
  • Oakland Intl. Airport (OAK) - 35 min drive
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 38 min drive
  • South San Francisco Station - 16 min walk
  • San Bruno Station - 3 min drive
  • Millbrae Station - 6 min drive
  • San Bruno Station - 28 min walk

At a glance

Hotel size

  • This hotel has 217 rooms
  • This hotel is arranged over 2 floors


  • Check-in time 3 PM-10:30 PM
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:30 PM. Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21


  • No cribs (infant beds)


  • Pets not allowed (service animals welcome)


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking includes off-street options

Other information

  • Smoke-free property
  • No alcohol served onsite
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Barbecue grills

Things to do

  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 6400
  • Conference space size (meters) - 595


  • Front desk (limited hours)
  • Wedding services
  • Multilingual staff


  • Number of buildings/towers - 2
  • Year Built - 1956
  • ATM/banking
  • Garden
  • Picnic area
  • Fireplace in lobby
  • Television in common areas


  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet

Languages Spoken

  • English
  • Filipino
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Hair dryer

Be entertained

  • 32-inch TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone


  • Access via exterior corridors

Special features


King Sun - This buffet restaurant specializes in international cuisine. A children's menu is available.

Small print

Also known as

  • CitiGarden
  • Park Pointe Hotel South San Francisco
  • CitiGarden Hotel South San Francisco
  • CitiGarden South San Francisco
  • Park Pointe South San Francisco
  • Park Pointe Hotel Hotel
  • Park Pointe Hotel South San Francisco
  • Park Pointe Hotel Hotel South San Francisco


Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Onsite parties or group events are strictly prohibited.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas.

Contactless check-out is available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.


  • Yes, Park Pointe Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3 PM - 10:30 PM. Check-out time is 11 AM. Contactless check-out is available.
  • Yes. Nearby restaurants include Denny's (5-min walk), Peet's Coffee & Tea (13-min walk), and Pronto's (13-min walk).
  • Have fun with nearby activities such as hiking and practice your swing at the nearby golf course. Enjoy amenities like a picnic area and a garden.
  • 2,0.Poor

    Unable to check in. Had to drive 2 hours back to sacramento. This booking/hotel was the absolute worst and should be removed from your website. Never again will i book with them.

    Rosio, 1 night trip, Apr 23, 2021

    Verified guest review

  • 2,0.Poor

    Poor Service

    Check in to room was available to find my room when back to office complaining I couldn’t find room he show on the map when back to office again explain Still couldn’t find room 322 so l said give me a closer room he said not none available so I said What Bldg is the room he said 300 in the back of the bldg So I finally fine the bldg and room He was dirty wasn’t clean bed unmade garage in garage can dirty towel on the floor in bathroom discussing So I left I wasn’t staying in room 322 . When back up to office no one was there I a phone # on the door to complain Let them no I want a refund Tomorrow I will Be back at the hotel For my refund.

    Demetria, 1 night trip, Apr 9, 2021

    Verified guest review

  • 6,0.Good

    It's a beautiful space needs a lil work more touch ups and house keeping relly needs to be upgraded or re structured coming from over 20 yes experience in hotels this place can do way better frm beds that are not good at all the hotel across the street and next door have way better beds to other amenities the shower was leaking all night shower curtain was dirty the shower rod was rusty no safe and for that amount of space no refrigerator take out the carpet no carpet just make it all hard wood flooring like the entry way it's eazy to clean and cheaper than the carpets. Thks

    1 night business trip, Apr 5, 2021

    Verified guest review

  • 2,0.Poor

    Maintenance bad

    Move to different rm bec of tv issue when i move also tv issue and faucet on the tub is not working right to control the temp

    Evangeline, 1 night trip with friends, Mar 30, 2021

    Verified guest review

  • 4,0.Fair

    Very Noisy! Please read.

    Pipes sounded as if water was running ALL NIGHT LONG. The sound was loud and disruptive. I just wanted a peaceful nights rest but instead, I was more tired and sleepy the next day. It was terrible price to pay. The carpets were also filthy.

    Patricia, 1 night business trip, Mar 28, 2021

    Verified guest review

  • 2,0.Poor


    The box spring for the mattress was completely broken so the middle of the mattress sagged almost a foot in depth. After 2 nights sleeping on the bed I have a crick in my neck and can’t turn to the left. Need to go to doctor. There were also some kind of sex/bodily fluids smeared and dried up all over the head board.

    James, 2 night trip, Mar 27, 2021

    Verified guest review

  • 4,0.Fair

    Budget Hotel

    You get what you pay for, no cold water at all in shower (don’t bring kids). No mini refrigerator or microwave. Bed felt like it was all springs and sagged to one side. Parts of the lower wall were damaged. Did not use heater part of the air conditioner because it smelt like something was burning. Only best parts was the selection of channels on the TV, all the food options around, many different gas stations, and the constant bus service right on the main street. The SamTrans 292 runs all day, and 397 over night. Both routes will take you to the SFO Airport or San Francisco for as little as ADULT- $2.25 ($4.50 Day Pass), YOUTH/SENIOR/DISABLED- $1.10 ($2.00 Day Pass). Shuttle service provided by hotel not running due to Pandemic. Like I said, if it fits your budget and you just need somewhere to lay your head and won’t be in the room a lot. This is ok, but please don’t bring kids sence you can’t bathe them with they hot water only.

    DeAndre, 3 night trip, Mar 26, 2021

    Verified guest review

  • 10,0.Exceptional

    Standard clean hotel, GREAT prices

    Classic hotel, somewhat older but clean and quiet nevertheless.

    Carissa, 4 night trip, Mar 26, 2021

    Verified guest review

  • 4,0.Fair

    Don’t stay here please unlesss you have to.

    Very dirty. Carpet needs deep cleaning like immediately. Sofa needs deep cleaning as well. The bed is so uncomfortable it’s horrible very cheap. Blankets feel of plastic material . Hair in bath tub . No house keeping meanwhile other hotels do have house keeping . They don’t even pick up trash I was here for 4 nights was just not happy at all. People smoke in rooms and my room stunk like ash tray . Front office staff are bit rude as well . Price is the only reason I stayed here but I rather pay the extra 10 dollars per night else where . The pictures of this hotel are deceiving. It does not look this nice at all . Wifi is horrible as well . And cable maybe you get the most 10 channels. A lot of profit made at this hotel but no money being invested back into there property. because of the bed and how gross the carpet is I will not come back.

    4 night business trip, Mar 21, 2021

    Verified guest review

  • 8,0.Very good


    Pedro, 2 night business trip, Mar 21, 2021

    Verified guest review

See all 1,032 reviews