Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Skip to main content.
All properties in Makati, National Capital Region, Philippines
1 room, 2 adults

Makati Shangri-la Hotel, Manila

5-star5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Babysitting or childcare (surcharge)
  • Children's pool
  • Connecting/adjoining rooms available
Ayala Street and Makati Avenue, Makati, Manila, 1200, Philippines

Luxury hotel with spa, near Glorietta Mall
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Babysitting or childcare (surcharge)
    • Children's pool
    • Connecting/adjoining rooms available
  • Collect stampsYou can collect™ Rewards stamps here
  • Great location Wonderful staff Impressive lobby Lovely hair salon Yummy breakfast…Mar 18, 2020
  • The definitely was not a 5* hotel room smeels like old musk also ans room was outdated Mar 13, 2020

Makati Shangri-la Hotel, Manila

from ZAR 2,925
  • Deluxe Room, 1 King Bed
  • Deluxe Room, 2 Twin Beds
  • Deluxe Suite
  • Executive Room, 1 King Bed
  • Executive Room, 2 Twin Beds
  • Horizon, Deluxe Room, 1 King Bed
  • Horizon, Deluxe Room, 2 Twin Beds
  • Superior Room, 1 King Bed
  • Superior Room, 2 Twin Beds
  • Horizon Executive, 1 King Bed

What’s around Makati Shangri-la Hotel, Manila


  • In San Lorenzo
  • Glorietta Mall - 7 min walk
  • Makati Medical Center - 18 min walk
  • Fort Bonifacio - 41 min walk
  • Ayala Center - 5 min walk
  • Greenbelt Shopping Mall - 7 min walk
  • SM Makati - 10 min walk
  • RCBC Plaza - 14 min walk

Getting around

  • Ninoy Aquino Intl. Airport (MNL) - 31 min drive
  • Manila Pasay Road Station - 22 min walk
  • Manila Buenidia Station - 26 min walk
  • Manila San Andres Station - 4 min drive
  • Ayala Station - 11 min walk
  • Ayala Center Station - 11 min walk
  • Buendia Station - 20 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 696 rooms
  • This hotel is arranged over 26 floors


  • Check-in time 8:00 AM-11:30 PM
  • Check-out time is 6:00 PM
  • Express check-in
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions. Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others


  • Babysitting/childcare *


  • No pets or service animals allowed


  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms



  • Airport shuttle (available 24 hours) *


  • Free valet parking on site

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • 5 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
Things to do
  • Outdoor pool
  • Children's pool
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Pool sun loungers
  • Fitness facilities
  • Spa tub
  • Steam room
  • Sauna
Working away
  • Business center
  • Number of meeting rooms - 12
  • Conference space
  • Conference space size (feet) - 15780
  • Conference space size (meters) - 1466
  • Conference center
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Sign language-capable staff
  • Wheelchairs available on site
  • Braille signage
  • Wheelchair-accessible bathroom vanity
  • Lowered electrical outlets in bathroom
  • Grab bar - near toilet
  • Visual fire alarm
  • Doorbell/telephone notification
  • Lever door handles
Languages Spoken
  • English
  • Filipino

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Turndown service
Things to enjoy
  • In-room massage available
  • Individually furnished
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features


Spa at the Shangri La has massage/treatment rooms. Services include massages and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy.


Circles Event Cafe - Overlooking the garden, this buffet restaurant specializes in Asian cuisine.

Inagiku - This restaurant specializes in Japanese cuisine and serves lunch and dinner.

Shang Palace - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

Sage Tapas Bar - This restaurant specializes in Spanish cuisine.

Sage - This fine-dining restaurant specializes in international cuisine and serves lunch and dinner. Open daily.

Makati Shangri-la Hotel, Manila’s small print

Also known as

  • Hotel Manila Makati
  • Shangri-la Manila
  • Makati Shangri La Hotel
  • Makati Shangri-La Manila Hotel Makati
  • Makati Shangri-La Manila Metro Manila
  • Shangri La Makati
  • Shangri La Manila Makati
  • Shangrila Makati
  • Makati Shangri Hotel, Manila
  • Makati Shangri-la Hotel, Manila Hotel
  • Makati Shangri-la Hotel, Manila Makati
  • Makati Manila Hotel
  • Makati Shangri-la Hotel, Manila Hotel Makati
  • Makati Shangri-la Hotel Manila
  • Makati Shangri-la Manila
  • Manila Makati Shangri-la
  • Manila Makati Shangri-la Hotel
  • Manila Shangri-la Makati
  • Shangri-la Hotel Manila
  • Shangri-la Makati Hotel


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • Pool access available from 6:00 AM to 10:00 PM.
  • Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

    Contactless check-in and contactless check-out are available.

    Individually-wrapped food options are available through room service.

    The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines and the Intertek Cristal (3rd party expert - Global) sanitization guidelines.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    For transfers, guests must contact the property before arrival at the number on the booking confirmation.

    Optional extras

    Babysitting/childcare is available for an extra charge

    Airport shuttle service is offered for an extra charge of PHP 3450 per vehicle (one-way)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Makati Shangri-la Hotel, Manila

    • Does Makati Shangri-la Hotel, Manila offer free cancellation for a full refund?
      Yes, Makati Shangri-la Hotel, Manila does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • What are the cleanliness and hygiene measures currently in place at Makati Shangri-la Hotel, Manila?
      This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
    • Is parking offered on site at Makati Shangri-la Hotel, Manila?
      Yes, there's free self and valet parking.
    • Is there a pool at Makati Shangri-la Hotel, Manila?
      Yes, there's an outdoor pool and a children's pool. Guests have pool access from 6:00 AM to 10:00 PM.
    • Are pets allowed at Makati Shangri-la Hotel, Manila?
      Sorry, pets and service animals aren't allowed.
    • What are the check-in and check-out times at Makati Shangri-la Hotel, Manila?
      You can check in from 8:00 AM to 11:30 PM. Check-out time is 6:00 PM.
    • Are there restaurants at or near Makati Shangri-la Hotel, Manila?
      Yes, there are 5 onsite restaurants.
    • Is airport shuttle service offered by Makati Shangri-la Hotel, Manila?
      Yes, an airport shuttle is available. The charge is PHP 3450 per vehicle one-way.

    Recent reviews

    Fabulous 8,8 From 838 reviews

    Exceptional 10,0
    Great weekend!
    Our stay was extremely A-1 as usual. Very happy. Thanks again.
    Adrian, ph2 night trip with friends
    Exceptional 10,0
    love it.
    i certainly enjoyed my stay. just a few comments and suggestions. first, bathroom has no bidet. second, the food at the horizon club has limited choices. overall, i had a great time.
    Jefferson, ph1 night trip with friends
    Poor 2,0
    Not up to Shangri-la standards
    Horrible breakfast service...had an overflow room. Staff couldn't cope.
    Charles, us3 night trip
    Exceptional 10,0
    Great staff.
    Great staff. Can't fault them. Good location. Hotel is aged, could do with a refurb. Everything else great.
    sg2 night trip
    Exceptional 10,0
    Great Service!
    Service, service, service.The staff at the hotel are amazing. The front desk manager Nards was so accommodating with us from check-in to check out. We definitely felt like we were well taken care of! The breakfast buffet was so delicious and had more choices you could ask for. The massage spa on the 4th Floor has the best massage Ive ever had- book a 90 minute and you won’t regret it. The Hotel is located near excellent shopping and places to eat. I can’t stress enough how enjoyable our stay was here.
    Meyann, us1 night trip with friends
    Exceptional 10,0
    Very nice property.. staff services excellent
    Michael G., us2 night business trip
    Very good 8,0
    Scandinavian Delight Sauna, Steam, Hot Freeze
    Love it: pool for laps, sauna, steam, not jacuzzi, freezing jacuzzi, fitness facility, fitness classes, tennis courts. Room service excellent; room bathroom amenities decent; location! NOT like: carpeting in room is old and not clean even when clean, repair work noise (stopped upon my demand), Chinese and Japanese restaurants have gone downhill, security lady at entrance who pressed the beeper prod on my tummy.
    us6 night family trip
    Exceptional 10,0
    Great place and location
    Exceptional stay, great location as it is within walking distance to the mall, good security made us feel safe and the staff is excellent special mention to Ann at the front desk for the warm welcome! Will definitely stay again. The only con is that the bathroom isn’t as clean as i’d like it to be, there were scuff marks on the tub and some molds in the shower.
    Elmo, us2 night trip
    Fair 4,0
    Used to be one of the best hotels around in the area but was very disappointed with the overall experience. The service is as expected but the lobby was extraordinarily crowded and noisy. You expected to relax eating breakfast at the Horizon Lounge but ended up sitting right next to a couple of children watching a show using their very loud iPhone while their parents are nowhere to be found. The lines to counters - concierge, travel etc. were a 30-minute minimum wait with some guests shouting at the back complaining about the line. The facilities are also showing signs of aging from the elevator to the rooms where we had stayed.
    jp1 night trip
    Exceptional 10,0
    My 3 night stay was excellent, room was very clean and bed very comfortable. Also the staffs are excellent!
    Jerry, us3 night trip

    Makati Shangri-la Hotel, Manila

    Is the description of this property not correct? Tell us