Destination
Guests
All properties in Sydney, New South Wales, Australia

Shangri-La Sydney

Luxury hotel with spa, near Circular Quay

From
ZAR 2,619

Image gallery

  • Horizon Suite, 1 King Bed, Lounge Access Tower High Floor - Guest Room
  • Horizon Suite, 1 King Bed, Lounge Access Tower High Floor - Guest Room
  • Pool
  • Indoor Pool
  • Horizon Suite, 1 King Bed, Lounge Access Tower High Floor - Guest Room
Horizon Suite, 1 King Bed, Lounge Access Tower High Floor - Guest Room. Image 1 of 117.
1 / 117Horizon Suite, 1 King Bed, Lounge Access Tower High Floor - Guest Room
176 Cumberland Street, Sydney, 2000, NSW, Australia
8,8.Fabulous.
  • Had a fantastic stay in a premiere harbour room at the hotel with great views of the…

    Apr 25, 2019

  • Location is fantastic. Only complaint is there ar not enough elevators for the size of…

    Sep 12, 2018

See all 2,329 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Dining options
Safe
Quiet
  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 564 smoke-free guestrooms
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available

What’s around

  • In Sydney Central Business District
  • Circular Quay - 4 min walk
  • Sydney Harbour Bridge - 12 min walk
  • Sydney Opera House - 15 min walk
  • Sydney Tower - 16 min walk
  • Royal Botanic Gardens - 20 min walk

Enter dates for 2 guests

Guests
  • Deluxe Darling Harbour 1 King
  • Deluxe Darling Harbour 2 Twins
  • Deluxe Harbour Bridge King Room
  • Deluxe Harbour Bridge Twin Room
  • Deluxe Opera House, Room, 1 King Bed, City View
  • Deluxe Opera House, 2 Twin Beds, City View
  • Executive Darling Harbour 1 King, High Floor
  • Executive Darling Harbour 2 Twins, High Floor
  • Executive Sydney Harbour View 2 Twins, High Floor
  • Executive Opera House City View Room, 1 King Bed, High Floor
  • Executive Opera House City View 2 Twins, High Floor
  • Horizon Premier Sydney Harbour 1 King, Lounge Access, High Floor
  • Executive Sydney Harbour View 1 King, High Floor
  • Harbour Bridge Suite
  • Horizon Darling Harbour View 1 King, Lounge Access, High Floor
  • Horizon Sydney Harbour View 1 King, Lounge Access, High Floor
  • Horizon, Sydney Harbour Suite, 1 King Bed, Lounge Access, Harbor View High Floor
  • Premier Harbour Bridge King Room
  • Horizon Opera House City View 1 King, Lounge Access, High Floor
  • Ambassador Suite, Lounge Access, High Floor
  • Horizon Club Spa Suite 1 King, Lounge Access, High Floor
  • Horizon Suite, 1 King Bed, Lounge Access Tower High Floor
  • Suite, Business Lounge Access, Harbor View (Governor, High Floor)
  • Presidential Suite, Business Lounge Access, Harbor View (High Floor)
  • Royal Suite, Business Lounge Access, Harbor View (High Floor)
  • Executive Sydney Harbour View Suite 1 King, Lounge Access, High Floor
  • Grand Premier Sydney Harbour View 1 King, High Floor

Location

176 Cumberland Street, Sydney, 2000, NSW, Australia
  • In Sydney Central Business District
  • Circular Quay - 4 min walk
  • Sydney Harbour Bridge - 12 min walk

What’s around

Landmarks

  • In Sydney Central Business District
  • Circular Quay - 4 min walk
  • Sydney Harbour Bridge - 12 min walk
  • Sydney Opera House - 15 min walk
  • Sydney Tower - 16 min walk
  • Royal Botanic Gardens - 20 min walk
  • The Rocks Markets - 6 min walk
  • Museum of Contemporary Art - 4 min walk
  • Sydney Observatory - 6 min walk
  • Customs House - 8 min walk

Getting around

  • Sydney Airport (SYD) - 25 min drive
  • Sydney Circular Quay Station - 7 min walk
  • Sydney Milsons Point Station - 24 min walk
  • Exhibition Centre Station - 30 min walk
  • Wynyard Station - 6 min walk
  • Martin Place Station - 15 min walk
  • Town Hall Station - 17 min walk

At a glance

Hotel size

  • This hotel has 564 rooms
  • This hotel is arranged over 36 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 11 AM
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. This property enforces a strict dress code in Blu Bar on 36 restaurant.
Please note: Altitude Restaurant is open limited days and hour. Dining is available by reservation only and meals must be pre-paid.
The valet parking fee is AUD 85 per day for vehicles under 82.6 inches (2.1 meters) high.
Shangri-la advises that they will automatically enroll guests, with check in from April 30, 2021 to December 31 2021, into Shangri-la's COVID-19 emergency medical coverage at no additional cost. For further details of the program please contact the hotel.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Secured covered onsite valet parking (AUD 85.00 per day; includes in/out privileges)
  • Onsite RV/bus/truck parking (fees apply)
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Taking the kids?

  • In-room childcare (surcharge)

Food and drink

  • Full breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)

Things to do

  • Indoor pool
  • Pool sun loungers
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Spa tub
  • Steam room
  • Sauna

Working away

  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 20452
  • Conference space size (meters) - 1900
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 1992
  • Elevator
  • ATM/banking
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible

Languages Spoken

  • Chinese
  • English
  • Japanese

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

Things to enjoy

  • In-room massage available

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer

Be entertained

  • TV
  • Pay movies
  • Premium TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

CHI The Spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a spa tub.

The spa is open select days. Guests under 16 years old are not allowed in the spa.

Dining

Altitude Restaurant - This restaurant serves breakfast, brunch, lunch, and dinner. Reservations are required.

Blu Bar on 36 - Onsite cocktail bar. Open select days.

Small print

Also known as

  • Hotel Shangri-La Sydney
  • Sydney Shangri-La Hotel
  • Shangri La Sydney
  • Shangri La Hotel Sydney
  • Shangri-La Sydney Hotel
  • Shangri La Hotel Sydney
  • Shangri-La Sydney The Rocks
  • Shangri-La Sydney Hotel The Rocks
  • Hotel Sydney Shangri-La
  • Shangri-La Hotel Sydney
  • Shangri-La Hotel Sydney The Rocks
  • Shangri-La Sydney
  • Shangri-La Sydney Hotel
  • Shangri-La Sydney The Rocks
  • Sydney Hotel Shangri-La
  • Sydney Shangri-La

Optional extras

Credit card charges are subject to an extra charge of 1.5 percent

Covered valet parking costs AUD 85.00 per day with in/out privileges

RV/bus/truck parking is available for an extra charge

Rollaway beds are available for AUD 250.00 per night

Full breakfast is offered for an extra charge of AUD 49.00 for adults and AUD 24.50 for children (approximately)

Policies

The listed child breakfast fee applies to guests age 11 and younger.

Only registered guests are allowed in the guestrooms.

Pool access available from 8:00 AM to 7:00 PM.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests under 16 years old are not allowed in the spa.

Parking height restrictions apply.

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Contactless check-out is available.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

Deposit: AUD 100 per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Shangri-La Sydney does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Valet parking costs AUD 85.00 per day. RV/bus/truck parking is available.
  • Yes, there's an indoor pool. Guests have pool access from 8:00 AM to 7:00 PM. The swimming pool will be unavailable from June 25 2021 to July 31 2021 (dates subject to change).
  • Sorry, pets aren't allowed.
  • You can check in starting at 3 PM. Check-out time is 11 AM. Express check-in and check-out and contactless check-out are available.
  • Yes, there are 2 onsite restaurants. The dining venue will be unavailable from June 25 2021 to July 31 2021 (dates subject to change). Nearby restaurants include Australian Hotel (3-min walk), Belgian Beer Cafe (3-min walk), and Glenmore Hotel (4-min walk).
  • No, this hotel doesn't have a casino, but Star Casino (11-min drive) is nearby.
  • Have fun with nearby activities like cycling and hiking, and practice your swing on the nearby golf course. Indulge in a treatment at the spa and soothe your senses in the spa tub. Shangri-La Sydney also has an indoor pool and a sauna, as well as a steam room.
8,8.Fabulous.
  • 10,0.Exceptional

    Perfect time

    Love this place

    Lisa, 2 night business trip, Jun 16, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    excellent weekday stay, everyone was very helpful

    BEATRICE, 1 night trip, Jun 9, 2021

    Verified Hotels.com guest review

  • 8,0.Very good

    Great Sydney Stay

    Live this hotel. Staff are fabulous, easy walk to shops and restaurants, amazing views

    Charmayne, 2 night trip, Jun 4, 2021

    Verified Hotels.com guest review

  • 8,0.Very good

    five star view and average room condition

    amazing view but room was very old and not so clean. A lot of places we have been after covid seem to have downgraded in their maintenance and this one was also the same even though it was supposedly a five star hotel. Hope everything comes back to normal and come back to normal conditions.

    1 night trip, May 22, 2021

    Verified Hotels.com guest review

  • 6,0.Good

    Disappointing

    The hotel was disappointing. While I can not fault the cleanliness or the door staff, the room itself was very outdated (straight out of the 80s). The lamps were broken, no bath robes, in all a very basic room. Not at all what I was expecting first time staying at the infamous Shangri-La. You can stay at competitive hotels nearby for less that offer a much more comfortable stay.

    CAROLINE, 2 night trip with friends, May 13, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Good hotel

    Beautiful hotel , great view 27th floor, easy check in.

    COLIN, 1 night trip, May 1, 2021

    Verified Hotels.com guest review

  • 2,0.Poor

    The room was nice Service was terrible and slow No coffee and tea or milk

    1 night romance trip, Apr 23, 2021

    Verified Wotif guest review

  • 10,0.Exceptional

    Z

    1 night romance trip, Apr 23, 2021

    Verified Lastminute guest review

  • 6,0.Good

    The view of the harbour is fantastic, however the rooms and the property is starting to show its age.

    2 night family trip, Apr 22, 2021

    Verified Wotif guest review

  • 10,0.Exceptional

    Very flexible and accomodatinf staff

    2 night business trip, Apr 19, 2021

    Verified Wotif guest review

See all 2,329 reviews