Shangri-La Sydney

Photo gallery for Shangri-La Sydney

Primary image
Indoor pool, open 7:00 AM to 7:00 PM, sun loungers
Indoor pool, open 7:00 AM to 7:00 PM, sun loungers
Indoor pool, open 7:00 AM to 7:00 PM, sun loungers
View from room

Overview of Shangri-La Sydney

Shangri-La Sydney

5.0 star property
Luxury hotel with spa, near Circular Quay

8,4/10 Very good

1 646 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
176 Cumberland Street, The Rocks, NSW, 2000
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • Valet parking
  • Spa tub
  • Room service
  • Massage/treatment rooms
For families
  • Children stay free
  • Free cribs/infant beds
  • In-room childcare (surcharge)
  • Private bathroom
  • Separate bathtub and shower
  • Premium TV channels
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Sheets and towels washed at 60°C

Choose dates to view prices

About this area

What's nearby

  • In Sydney Central Business District
  • Circular Quay - 4 min walk
  • Sydney Harbour Bridge - 12 min walk
  • Sydney Opera House - 15 min walk
  • Sydney Town Hall - 17 min walk
  • Star Casino - 27 min walk
  • Taronga Zoo - 40 min walk
  • Overseas Passenger Terminal - 2 min drive
  • King Street Wharf - 6 min drive
  • SEA LIFE Sydney Aquarium - 7 min drive
  • Hyde Park - 9 min drive

Getting around

  • Sydney Airport (SYD) - 24 min drive
  • Sydney Circular Quay Station - 7 min walk
  • Sydney Milsons Point Station - 24 min walk
  • Exhibition Centre Station - 30 min walk
  • Wynyard Station - 6 min walk
  • Martin Place Station - 15 min walk
  • Town Hall Station - 17 min walk

About this property

Shangri-La Sydney

Shangri-La Sydney puts you in a great location, within a 15-minute walk of Circular Quay and Sydney Harbour Bridge. You can visit the spa to indulge in deep-tissue massages, body wraps, or aromatherapy, and Altitude Restaurant serves breakfast, lunch, and dinner. An indoor pool, a bar/lounge, and a fitness center are other highlights at this luxurious hotel. Fellow travelers love the central location and local sightseeing. The property is just a short walk to public transportation: Wynyard Station is 6 minutes and Martin Place Station is 15 minutes.

Languages

Chinese (Mandarin), English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 564 rooms
  • Arranged over 36 floors

Arriving/Leaving

  • Check-in time starts at 3 PM
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • This property enforces a strict dress code in Blu Bar on 36 restaurant.
  • The valet parking fee is AUD 85 per day for vehicles under 82.6 inches (2.1 meters) high.
  • Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Secured covered onsite valet parking (AUD 85.00 per day; includes in/out privileges)
  • Onsite RV/bus/truck parking (fees apply)
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children stay free
  • Childcare in room (surcharge)

What to do

  • Shopping
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • 20 meeting rooms
  • Computer station
  • Conference space (20452 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 1992
  • ATM/banking
  • Terrace
  • Fitness center
  • An indoor pool
  • Full-service spa
  • Spa tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible

Languages

  • Chinese (Mandarin)
  • English
  • Japanese

Room amenities

Be entertained

  • Television
  • Premium satellite channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free crib/infant bed

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Recycling
  • Local maps

Special features

Spa

CHI, THE SPA has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a spa tub.

The spa is open select days. Guests under 16 years old are not allowed in the spa.

Dining

Altitude Restaurant - This restaurant serves breakfast, lunch, and dinner. Reservations are required.
Blu Bar on 36 - Onsite cocktail bar. Open daily.

Fees & policies

Refundable deposits

  • Deposit: AUD 100 per accommodation, per night

Optional extras

  • Breakfast costs between AUD 55 and AUD 65 for adults, and AUD 27.50 and AUD 32.5 for children (approximately)
  • Credit card charges are subject to an extra charge of 1.5 percent

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for AUD 275 per night
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

Parking

  • Covered valet parking costs AUD 85.00 per day with in/out privileges
  • RV/bus/truck parking is available for an extra charge
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 7:00 PM
  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

The listed child breakfast fee applies to guests age 11 and younger.

Also known as

Hotel Shangri-La Sydney
Hotel Sydney Shangri-La
Shangri-La Hotel Sydney
Shangri-La Hotel Sydney The Rocks
Shangri-La Sydney
Shangri-La Sydney Hotel
Shangri-La Sydney The Rocks
Sydney Hotel Shangri-La
Sydney Shangri-La
Sydney Shangri-La Hotel
Shangri La Sydney
Shangri La Hotel Sydney
Shangri-La Sydney Hotel
Shangri La Hotel Sydney
Shangri-La Sydney The Rocks
Shangri-La Sydney Hotel The Rocks

Frequently asked questions

Does Shangri-La Sydney offer free cancellation for a full refund?
Yes, Shangri-La Sydney does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Shangri-La Sydney?
As of 09 August 2022, prices found for a 1-night stay for 2 adults at Shangri-La Sydney on 17 August 2022 start from R3 610, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Shangri-La Sydney?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
Is there a pool at Shangri-La Sydney?
Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 7:00 PM.
Are pets allowed at Shangri-La Sydney?
Sorry, pets aren't allowed.
Is parking offered on site at Shangri-La Sydney?
Yes. Valet parking costs AUD 85.00 per day. RV/bus/truck parking is available.
What are the check-in and check-out times at Shangri-La Sydney?
You can check in starting at 3 PM. Check-out time is 11 AM. Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at Shangri-La Sydney?
No, this hotel doesn't have a casino, but Star Casino (12-min drive) is nearby.
What is there to do at Shangri-La Sydney and nearby?
Have fun with nearby activities like cycling and hiking, and practice your swing on the nearby golf course. Indulge in a treatment at the spa and soothe your senses in the spa tub. Shangri-La Sydney also has an indoor pool and a sauna, as well as a steam room.
Are there restaurants at or near Shangri-La Sydney?
Yes, there's an onsite restaurant, Altitude Restaurant. Nearby restaurants include Australian Hotel (3-min walk), Glenmore Hotel (4-min walk), and Nakashima (4-min walk).
What's the area around Shangri-La Sydney like?
Shangri-La Sydney is a short 6-minute walk from Wynyard Station and 4 minutes' walk from Circular Quay. Travelers say the local area is very central perfect for sightseeing.

Overall score and ratings

8,4

Very good

9,1/10

Cleanliness

8,6/10

Staff & service

8,5/10

Amenities

8,6/10

Property conditions & facilities

8,4/10

Eco-friendliness

8/10 Very good

Superb hotel with views that won’t be matched
Steven, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Great opera house views.
Nice stay with a fab view. Bar on the top is a just do. Parking a bit if an issue but otherwise all good.
henry, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Regular business trip
I stay here on business every two weeks for 2-3 nights. Simpson was amazing, recognises me everytime I arrive. Service was great at check in. My biggest issue still is the quality of the food. At those prices I need something edible that tastes good.
Mandeep, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Dean, 2-night trip
Verified Hotels.com guest review

6/10 Good

Nice room and friendly staff
Checkin was delayed because the room Wasn’t ready and 3pm is to late for check in . Too many children in the pool we couldn’t use the pool it was hectic for a small indoor pool. Not suitable for children . It’s a small plunge type pool and I don’t appreciate being bombed whilst trying to relax.
Lauren, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Really enjoyed our stay. The whole team was amazing.
Catherine, 3-night family trip
Verified Hotels.com guest review

2/10 Poor

Kerry, 2-night trip
Verified Hotels.com guest review

2/10 Poor

+ points. Amazing view of Sydney opera house and bridge from the top floor restaurant. Negative points 1)for the price you pay you expect better quality of service . 2) room service terrible complete nightmare The service centre would take 10-15 mins before answering your call and even then response would be very slow once
Madan, 4-night trip
Verified Hotels.com guest review

6/10 Good

Sumi, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

john, 2-night trip
Verified Hotels.com guest review