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Novotel Melbourne on Collins

Luxury hotel with indoor pool, connected to a shopping center, near Bourke Street Mall

  • Free WiFi in lobby

Property renovations and closures

  • This property is closed from December 3 2020 to June 30 2021 (dates subject to change).

Image gallery

  • Indoor Pool
  • Indoor Pool
  • Indoor Pool
  • Indoor Pool
  • Indoor Pool
Indoor Pool. Image 1 of 83.
1 / 83Indoor Pool
8,4.Very good.
  • Excellent location in the heart of Melbourne. Friendly staff

    Mar 14, 2020

  • The Location was great, very central. This made our stay super enjoyable

    Mar 12, 2020

See all 767 reviews

Official standards

This property advises that it adheres to ALLSAFE (Accor Hotels) and Intertek Cristal (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Shopping
Dining options
Transport options
  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 380 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness center

For families

  • Free cribs/infant beds
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom

What’s around

  • In Melbourne Central Business District
  • Bourke Street Mall - 5 min walk
  • Melbourne Central - 9 min walk
  • Melbourne Arts Centre - 10 min walk
  • SEA LIFE Melbourne - 12 min walk
  • Princess Theatre - 14 min walk
This property is closed from December 3 2020 to June 30 2021 (dates subject to change).
The following facilities are closed seasonally each year. They will be closed from July 31 to September 30:
  • Bar/Lounge
  • Dining venue

Due to COVID-19, this property’s food and beverage options may be limited.

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Room, 1 Queen Bed
  • Deluxe Room, 1 King Bed
  • Deluxe Double Room, 2 Double Beds
  • Junior Suite, 1 King Bed
  • Standard Room, 2 Twin Beds
  • Family Suite, Multiple Beds
  • Room, 1 King Bed, Accessible

Location

  • In Melbourne Central Business District
  • Bourke Street Mall - 5 min walk
  • Melbourne Central - 9 min walk

What’s around

Landmarks

  • In Melbourne Central Business District
  • Bourke Street Mall - 5 min walk
  • Melbourne Central - 9 min walk
  • Melbourne Arts Centre - 10 min walk
  • SEA LIFE Melbourne - 12 min walk
  • Princess Theatre - 14 min walk
  • Queen Victoria Market - 16 min walk
  • Melbourne Convention and Exhibition Centre - 18 min walk
  • Crown Casino and Entertainment Complex - 18 min walk
  • Melbourne Cricket Ground - 22 min walk
  • Rod Laver Arena - 23 min walk

Getting around

  • Melbourne Airport (MEL) - 20 min drive
  • Melbourne, VIC (MEB-Essendon) - 26 min drive
  • Avalon Airport (AVV) - 42 min drive
  • Flinders Street Station - 6 min walk
  • Southern Cross Station - 15 min walk
  • Showgrounds Station - 9 min drive
  • Melbourne Central Station - 10 min walk
  • Parliament Station - 13 min walk
  • Flagstaff Station - 15 min walk

At a glance

Hotel size

  • This hotel has 380 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time 2:00 PM-anytime
  • Check-out time is 11 AM
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Special check-in instructions

Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting/childcare*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas (5-device limit)

Parking

  • Onsite self parking (AUD 39 per day)

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Taking the kids?

  • In-room childcare (surcharge)

Food and drink

  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Indoor pool
  • Fitness facilities
  • Bicycle rentals nearby

Working away

  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 7016
  • Conference space size (meters) - 652
  • Conference center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 1992
  • Elevator
  • Safe-deposit box at front desk

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet

Languages Spoken

  • Chinese
  • English
  • French
  • German
  • Japanese
  • Korean
  • Portuguese
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms

Things to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels

Stay connected

  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Lane Restaurant - This restaurant specializes in local cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Lane Cafe and Bar - This café serves breakfast, brunch, and lunch. Guests can enjoy drinks at the bar.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Small print

Also known as

  • Melbourne Collins
  • Accor Melbourne On Collins
  • Novotel Melbourne On Collins Hotel Melbourne
  • Novotel Melbourne Collins Hotel
  • Novotel Melbourne on Collins Hotel
  • Novotel Melbourne on Collins Melbourne
  • Novotel Melbourne on Collins Hotel Melbourne
  • Melbourne Novotel
  • Melbourne Novotel Collins
  • Novotel Collins
  • Novotel Collins Hotel
  • Novotel Collins Hotel Melbourne
  • Novotel Collins Melbourne
  • Novotel Melbourne
  • Novotel Melbourne Collins

Optional extras

Credit card charges are subject to an extra charge of 1.3 percent

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Self parking costs AUD 39 per day

Breakfast costs between AUD 15 and AUD 45 for adults, and AUD 15 and AUD 45 for children (approximately)

Babysitting/childcare is available for an extra charge

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Pool access available from 6 AM to 10 PM.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

Deposit: AUD 100 per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Novotel Melbourne on Collins does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property is closed from December 3 2020 to June 30 2021 (dates subject to change). This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs AUD 39 per day.
  • Yes, there's an indoor pool. Guests have pool access from 6 AM to 10 PM.
  • Sorry, pets aren't allowed.
  • You can check in from 2:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
  • Yes, Lane Restaurant offers local cuisine.
  • No, this hotel doesn't have a casino, but Crown Casino and Entertainment Complex (18-min walk) is nearby.
  • Have fun during the warmer months with activities nearby such as cycling. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness center.
8,4.Very good.
  • 8,0.Very good

    Loved the location-perfect to everything. Very warm welcoming staff

    5 night romance trip, Mar 11, 2020

    Verified Expedia guest review

  • 8,0.Very good

    Very good location, handy to tram, shops etc. The room may need a bit of updating but overall it was pleasant stay.

    5 night family trip, Mar 7, 2020

    Verified Expedia guest review

  • 10,0.Exceptional

    Great hotel for a weekend away with our family. Clean and great location.

    1 night family trip, Mar 6, 2020

    Verified Wotif guest review

  • 8,0.Very good

    The tiny lobby off Collins street is a bit awkward. The room and bed was very comfortable. Bathroom very dark!!

    1 night romance trip, Feb 27, 2020

    Verified Wotif guest review

  • 10,0.Exceptional

    Great location, excellent hotel and magnificent costumer service!!! Highly recommended!!!

    4 night family trip, Feb 26, 2020

    Verified Expedia guest review

  • 10,0.Exceptional

    The proximity to the CBD and major stadium's is fantastic

    Paul, 2 night trip, Feb 20, 2020

    Verified Wotif guest review

  • 10,0.Exceptional

    Close to all we wanted to see Very quiet. Very comfortable bed

    2 night romance trip, Feb 20, 2020

    Verified Wotif guest review

  • 10,0.Exceptional

    We liked the Central Location of Novotel on Collins street. We could walk to everything

    9 night romance trip, Feb 19, 2020

    Verified Expedia guest review

  • 8,0.Very good

    The property was great location but over priced for what you get for your money

    Tracet, 4 night romance trip, Feb 18, 2020

    Verified Wotif guest review

  • 10,0.Exceptional

    Good location and clean room, too bad inside the room there was not available of tea spoon for making a cup of tea.

    Imelda, 4 night business trip, Feb 18, 2020

    Verified Expedia guest review

See all 767 reviews