Guests
All properties in Carcassonne, Aude, France

ibis Carcassonne Centre la Cité

City-center Carcassonne hotel with bar/lounge

  • Free WiFi
From
ZAR 1,336

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

  • ibis Carcassonne Centre la Cité
  • ibis Carcassonne Centre la Cité
  • Standard Twin Room, 2 Twin Beds - Bathroom
  • Standard Double Room, 1 Double Bed - Bathroom Shower
  • ibis Carcassonne Centre la Cité
ibis Carcassonne Centre la Cité. Image 1 of 33.
1 / 33ibis Carcassonne Centre la Cité
5 Square Gambetta, Carcassonne, 11000, Aude, France
7,8.Good.
  • Location is good betweey

    Feb 5, 2020

  • The location was excellent and staff friendly and very helpful. Room was clean although…

    Aug 4, 2019

See all 154 reviews

Official standards

This property advises that it adheres to Intertek Cristal (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 48 hours
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Convenient
Safe
Walkable
Quiet
  • Parking available
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 48 smoke-free guestrooms
  • Daily housekeeping
  • Breakfast available
  • Bar/lounge
  • Self parking
  • UNESCO Sustainable Property

For families

  • Free cribs/infant beds
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping
  • Blackout drapes/curtains

What’s around

  • Heart of Carcassonne
  • Pont-Neuf de Carcassonne - 2 min walk
  • Place Carnot - 7 min walk
  • St. Vincent Church - 10 min walk
  • Parc du Père Noël - 11 min walk
  • Carcassonne Medieval City - 12 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Double Room, 1 Double Bed
  • Standard Twin Room, 2 Twin Beds

What’s around

Landmarks

  • Heart of Carcassonne
  • Pont-Neuf de Carcassonne - 2 min walk
  • Place Carnot - 7 min walk
  • St. Vincent Church - 10 min walk
  • Parc du Père Noël - 11 min walk
  • Carcassonne Medieval City - 12 min walk
  • Canal du Midi Harbor Master's Office - 12 min walk
  • Narbonnaise Gate - 13 min walk
  • Aude Gate - 13 min walk
  • Chateau Comtal - 13 min walk
  • Tennis Asptt Carcassonne - 15 min walk

Getting around

  • Blagnac Airport (TLS) - 66 min drive
  • Carcassonne (CCF-Pays Cathare) - 5 min drive
  • Castres (DCM-Mazamet) - 56 min drive
  • Carcassonne Station - 12 min walk
  • Couffoulens Station - 9 min drive
  • Verzeille Station - 17 min drive
map
See on map
5 Square Gambetta, Carcassonne, 11000, Aude, France

At a glance

Hotel size

  • This hotel has 48 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 12:30 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 9 per day)
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Bar/lounge
  • Snack bar/deli

Working away

  • Computer station

Services

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Television in common areas

Accessibility

  • Wheelchair accessible
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Wheelchair-accessible bathroom vanity
  • Lowered electrical outlets in bathroom
  • Low-height counters/sink

Languages Spoken

  • English
  • French
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer (on request)

Be entertained

  • Flat-screen TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping

Special features

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges by the property at check-in or check-out:

  • A tax is imposed by the city: EUR 1.43 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 9.90 per person (approximately)

PetsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 5 per pet, per night

ParkingPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Self parking costs EUR 9 per day
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

The photos in this description reflect the brand standard and are provided for illustrative purposes only.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

  • Ibis Carcassonne La Cite
  • ibis Hotel Carcassonne Centre
  • Accor Carcassonne Centre
  • Ibis Carcassonne Centre Hotel Carcassonne
  • ibis Carcassonne Centre Hotel
  • ibis Carcassonne Centre la Cité Hotel
  • ibis Carcassonne Centre la Cité Carcassonne
  • ibis Carcassonne Centre la Cité Hotel Carcassonne

*See fees & policies for additional details or extra charges

FAQs

  • Yes, ibis Carcassonne Centre la Cité does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs EUR 9 per day. Parking spots may be limited.
  • Yes, pets are welcome. There's a charge of EUR 5 per pet, per night. Service animals are exempt from fees.
  • You can check in from 12:30 PM - anytime. Check-out time is noon. Contactless check-out is available.
  • Yes. Nearby restaurants include Le blé noir (4-min walk), L'oeil Le Resto (5-min walk), and La Divine Comédie (5-min walk).
7,8.Good.
  • 8,0.Very good

    Good location. close to the Medieval city of Carcassonne. Close to shopping and the train station. All round good choice.

    2 night romance trip, Jul 22, 2019

    Verified Expedia guest review

  • 10,0.Exceptional

    Extremely well located to visit the fortified city.

    Guy, 1 night family trip, Jul 4, 2019

    Verified Expedia guest review

  • 10,0.Exceptional

    Breakfast, bar, staff very helpful, nice rooms, very clean

    2 night family trip, Jun 21, 2019

    Verified Expedia guest review

  • 8,0.Very good

    Good location

    Comfortable room although a very small bathroom - the shower though was good. Great location, halfway between the station and the castle with the main shopping street at the end of the square.

    Donald, 2 night trip, Jun 15, 2019

    Verified Hotels.com guest review

  • 2,0.Poor

    Shocking customer service.

    When we got to hotel the receptionist was as much use as a chocolate fire guard as our car which was an SUV with a top box measuring 2.5m tall was unable to get into underground car park. She put her hands in the air and said that we would have to park it on the main road outside the hotel which was a very busy road. The car alone was worth £50,000 and all our luggage etc was either in the top box or packed in the back open to passers by and a prime target for vehicle theft. On checking in and finding all this out, we went and booked and stayed in a Campanile which cost us over €150. We cannot comment on the rooms of the hotel as we didn’t get passed the front door.

    DENISE, 1 night trip with friends, May 26, 2019

    Verified Hotels.com guest review

  • 8,0.Very good

    Great location but noisy

    Convenient position and lovely breakfast. Request a room at the back as the main road is very busy and loud. No spare pillows and only 1 towel each. Tea and coffee facilities in reception only.

    Andrea, 2 night trip with friends, Apr 18, 2019

    Verified Hotels.com guest review

  • 8,0.Very good

    If you missed the cleaners at 11 your room doesnt get cleaned for the day which can be annoying but all good besides that

    L, 3 night trip, Dec 6, 2018

    Verified Expedia guest review

  • 8,0.Very good

    Would stay again

    Good hotel - Staff accommodating and spoke great English. Rooms adequate for a city break. Only minor downside was that I'd like more plug sockets as only one in the room. Would stay again.

    3 night business trip, Nov 9, 2018

    Verified Hotels.com guest review

  • 6,0.Good

    It has a very convenient location and helpful friendly staff who spoke excellent English.

    3 night trip, Oct 29, 2018

    Verified Expedia guest review

  • 8,0.Very good

    Reception staff were extremely helpful

    Just what we needed for a one night stay to see the sights - would of been nice to have a kettle in the room though. Reception staff were extremely helpful.

    Nicola, 1 night trip with friends, Oct 21, 2018

    Verified Hotels.com guest review

See all 154 reviews