The Pelham London - Starhotels Collezione
Luxury hotel with 2 bars/lounges, near Natural History Museum
- Free WiFi
Location
Great location
Vibe
Awesome vibe
Service
Fantastic service
Food
Delicious food
The Pelham London - Starhotels Collezione
from ZAR 3,401- Superior Double Room
- Deluxe Double Room
- Deluxe Triple Room
- Executive Double Room
- Junior Suite
- King Suite
- Room
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Continue searching for London, England, United KingdomRecent reviews
Superb 9,0 From 407 reviews
Exceptional
South Kensington Gem
Wonderful, quiet and comfortable place to stay in South Kensington. This was my second time in the last 3 months - I have already booked next stay. highly recommended
Leslie, ie2 night trip
Fair
Not recommended
Let’s start with the positives: it’s located centrally and near South Kensington station so it was very easy to get around London. The bellmen/concierge are polite and very helpful. The room was not clean - there were visible marks on the toilet covers and I had to cover the seat with toilet paper each time I used it - the bathtub was clogged and filled with sludge after each use - horrible!! The guests in the room above me would walk around and make noise at 2-4am in the morning which awoke me each night of my stay. I called reception and requested that someone speak to them about minimizing the noise, no one did. I asked for the hotel manager to be made aware so we could discuss the following day, despite assurances that they would - no one contacted me again. No complimentary water in the suites until turndown service which I missed for two days due to late meetings. Upon checkout, the reception attendant didn’t even ask me how my stay was...this is considered a 5-star hotel...in what universe?
ca3 night business trip
Exceptional
Very comfortable room on the
Anthony, ie1 night business trip
Exceptional
The staff was fantastic. Room as well. All great super experience Tom
thomas, us5 night business trip
Exceptional
super 3 days off in london
amazingly polite & helpful hotel team, super host hotel, super comfort, quite
mian hamid, ie3 night romance trip
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