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1 room, 2 adults

The Pelham London - Starhotels Collezione

5-star5 stars
15 Cromwell Place, South Kensington, London, England, SW7 2LA, United Kingdom

Luxury hotel with 2 bars/lounges, near Natural History Museum
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 1 069 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Location
Great location
Vibe
Awesome vibe
Service
Fantastic service
Food
Delicious food

The Pelham London - Starhotels Collezione

from ZAR 3,401
  • Superior Double Room
  • Deluxe Double Room
  • Deluxe Triple Room
  • Executive Double Room
  • Junior Suite
  • King Suite
  • Room

What’s around The Pelham London - Starhotels Collezione

Top spots nearby

Recommended by this property

  • Natural History Museum (2-minute walk)
  • Victoria and Albert Museum (3-minute walk)
  • Imperial College London (5-minute walk)
  • Harrods (9-minute walk)

Getting around

  • London (LGW-Gatwick) - 46 min drive
  • London (LCY-London City) - 25 min drive
  • London West Brompton Station - 22 min walk
  • London Kensington Olympia Station - 4 min drive
  • Kensington (Olympia) Station - 4 min drive
  • South Kensington Underground Station - 1 min walk
  • Gloucester Road Underground Station - 9 min walk
  • Knightsbridge Underground Station - 16 min walk

At a glance

Key facts

Hotel size

  • This hotel has 52 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM
  • Express check-in/out
This property doesn't offer after-hours check-in. Guests arriving late won't be able to check in until the next morning.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • No parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • English breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • Coffee shop/café
  • 24-hour room service
Things to do
  • 24-hour fitness facilities
Working away
  • Business center
  • Meeting rooms
  • Conference space size (feet) - 570
  • Conference space size (meters) - 53
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
  • Fireplace in lobby
Languages Spoken
  • English
  • French
  • German
  • Italian
  • Russian
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
Be entertained
  • 36-inch flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

La Trattoria - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Awards and affiliations

  • The property is a member of Preferred Hotels & Resorts.

The Pelham London - Starhotels Collezione ’s small print

Also known as

  • Hotel Pelham
  • The Pelham Starhotels Collezione
  • The Pelham London - Starhotels Collezione Hotel
  • The Pelham London - Starhotels Collezione London
  • The Pelham London - Starhotels Collezione Hotel London
  • Pelham Hotel London
  • Pelham London
  • Pelham Starhotels Collezione Hotel London
  • The Pelham Hotel London, England
  • Pelham Starhotels Collezione Hotel
  • Pelham Starhotels Collezione London
  • Pelham Starhotels Collezione
  • The Pelham Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Optional extras

English breakfast is offered for an extra charge of GBP 24 for adults and GBP 12 for children (approximately)

Babysitting/childcare is available for an extra charge

Wired Internet access is available in public areas for GBP 15.00 per 24-hour period (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Superb 9,0 From 407 reviews

Exceptional 10,0
South Kensington Gem
Wonderful, quiet and comfortable place to stay in South Kensington. This was my second time in the last 3 months - I have already booked next stay. highly recommended
Leslie, ie2 night trip
Fair 4,0
Not recommended
Let’s start with the positives: it’s located centrally and near South Kensington station so it was very easy to get around London. The bellmen/concierge are polite and very helpful. The room was not clean - there were visible marks on the toilet covers and I had to cover the seat with toilet paper each time I used it - the bathtub was clogged and filled with sludge after each use - horrible!! The guests in the room above me would walk around and make noise at 2-4am in the morning which awoke me each night of my stay. I called reception and requested that someone speak to them about minimizing the noise, no one did. I asked for the hotel manager to be made aware so we could discuss the following day, despite assurances that they would - no one contacted me again. No complimentary water in the suites until turndown service which I missed for two days due to late meetings. Upon checkout, the reception attendant didn’t even ask me how my stay was...this is considered a 5-star hotel...in what universe?
ca3 night business trip
Exceptional 10,0
Very comfortable room on the
Anthony, ie1 night business trip
Exceptional 10,0
The staff was fantastic. Room as well. All great super experience Tom
thomas, us5 night business trip
Exceptional 10,0
super 3 days off in london
amazingly polite & helpful hotel team, super host hotel, super comfort, quite
mian hamid, ie3 night romance trip

The Pelham London - Starhotels Collezione

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