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1 room, 2 adults

Holiday Inn Downtown - Mercy Area

3-star3 stars
1050 6th Ave, Des Moines, IA, 50314, United States of America

3-star hotel with indoor pool, near Wells Fargo Arena
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book. 

  • I was a little disappointed i had requested a room with 2 beds and the front desk person…Dec 11, 2020
  • I have stayed here many times and this time was not good. Staff=not friendly to the point…Oct 31, 2020

Holiday Inn Downtown - Mercy Area

from ZAR 1,520
  • Standard Room
  • Room, 2 Double Beds, Non Smoking
  • Room, 1 King Bed, Non Smoking
  • Room, 1 King Bed with Sofa bed, Non Smoking
  • Room, 2 Queen Beds, Non Smoking

What’s around Holiday Inn Downtown - Mercy Area

Landmarks

  • In Downtown Des Moines
  • Wells Fargo Arena - 9 min walk
  • Iowa Events Center - 10 min walk
  • Des Moines Civic Center - 19 min walk
  • Hoyt Sherman Place - 23 min walk
  • Drake University - 40 min walk
  • Iowa State Fairgrounds - 4.9 mi / 7.9 km
  • Blank Park Zoo - 6.2 mi / 10.1 km

Getting around

  • Des Moines International Airport (DSM) - 13 min drive

At a glance

Key facts

Hotel size

  • This hotel has 251 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM
  • Express check-in

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Free onsite self parking

  • Free onsite RV/bus/truck parking

  • Wheelchair-accessible parking on site

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Fitness facilities
Working away
  • 24-hour business center
  • Number of meeting rooms - 4
  • Conference space
  • Conference space size (feet) - 9000
  • Conference space size (meters) - 836
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Designer toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
More
  • Connecting/adjoining rooms available

Special features

Dining

Genevieve Restaurant - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Cityscape Lounge - This lobby lounge specializes in American cuisine and serves dinner only. Happy hour is offered. Open daily.

Holiday Inn Downtown - Mercy Area’s small print

Also known as

  • Holiday Inn Downtown Mercy Area
  • Holiday Inn Downtown - Mercy Area Des Moines
  • Holiday Inn Downtown - Mercy Area Hotel Des Moines
  • Holiday Inn Mercy
  • Holiday Inn Mercy Hotel
  • Holiday Inn Mercy Hotel Downtown Area
  • Holiday Inn Downtown Mercy Area Hotel Des Moines
  • Holiday Inn Downtown Mercy Area Hotel
  • Holiday Inn Downtown Mercy Area Des Moines
  • Downtown Mercy Area Des Moines
  • Holiday Inn Downtown - Mercy Area Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Optional extras

Buffet breakfast is offered for an extra charge of USD 10.95 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Holiday Inn Downtown - Mercy Area

  • Does Holiday Inn Downtown - Mercy Area offer free cancellation for a full refund?
    Yes, Holiday Inn Downtown - Mercy Area does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Holiday Inn Downtown - Mercy Area?
    This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Holiday Inn Downtown - Mercy Area?
    Yes, there's free self parking. Free RV/bus/truck parking is available.
  • Is there a pool at Holiday Inn Downtown - Mercy Area?
    Yes, there's an indoor pool.
  • Are pets allowed at Holiday Inn Downtown - Mercy Area?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Holiday Inn Downtown - Mercy Area?
    You can check in from 3 PM - midnight. Check-out time is 11 AM. Express check-in and contactless check-out are available.
  • Are there restaurants at or near Holiday Inn Downtown - Mercy Area?
    Yes, Genevieve Restaurant offers American cuisine. Nearby restaurants include Buzzard Billy's (12-min walk).
  • Is there an onsite casino at Holiday Inn Downtown - Mercy Area?
    No, this hotel doesn't have a casino, but Prairie Meadows Racetrack and Casino (14-min drive) is nearby.
  • What is there to do at Holiday Inn Downtown - Mercy Area and nearby?
    Holiday Inn Downtown - Mercy Area has an indoor pool and a fitness center.

Recent reviews

Very good 8,4 From 464 reviews

Good 6,0
It sucks that the bar and restaurant are closed due to covid?
David, us1 night trip
Very good 8,0
Great location
The rooms definitely need upgrading. The bed was a little worn. Good pillows. Gteat location.
Kelly, us3 night family trip
Good 6,0
No coffee or breakfast due to covid? I have stayed at hotels that at least had breakfast to go bags for breakfast with fruit and pastries.
Dawn, us1 night family trip
Very good 8,0
Single night stay
Great stay. Taking off one star as microwave was missing and we had to request it. Very helpful front desk.
Ashish, us1 night trip
Good 6,0
Trouble at check in desk with room payment with pay pal
Mark, us1 night business trip
Very good 8,0
Ask for services.
Its a nice hotel. Amenities are limited due to Covid. They should be more upfront about what is amenities are available. Coffee is available in the lobby, you just have to ask. A GrabnGo breakfast is available, you just have to ask. Etc.
CHRITOPHER, us1 night family trip
Fair 4,0
Hotel was crowded and with covid upkeep and cleaning should have been better. Room was cramped and air quality in room was poor. We requested a non smoking room and at one point during the morning literally smelled smoke coming through some vent in the bathroom. Horrible. Breakfast was honestly the only good thing. Will never come back here. Luckily it was only 1 night as we were passing through.
us1 night family trip
Exceptional 10,0
Check-in was a breeze. The staff took great care to make sure everything was clean and disinfected. The location is very convenient to shopping and restaurants downtown.
Frederica, us2 night family trip
Poor 2,0
Cards only no cash
Booked my room on line. When I got to the hotel to check in and pay was told that I could only pay with a card. I only had cash on me. Wish the web site would of said only cards at check in.
Stephanie, us2 night family trip
Very good 8,0
Downtown Des Moines
Our stay was fine. COVID travel is different and is expected. Staff was friendly and helpful. Premises and room were well kept and clean. As it is downtown is was a bit noisy.
KARIN, us1 night family trip

Holiday Inn Downtown - Mercy Area