Holiday Inn Downtown - Mercy Area, an IHG Hotel

Photo gallery for Holiday Inn Downtown - Mercy Area, an IHG Hotel

Primary image
Indoor pool
Indoor pool
Premium bedding, pillowtop beds, laptop workspace, blackout drapes
Premium bedding, pillowtop beds, laptop workspace, blackout drapes

Overview of Holiday Inn Downtown - Mercy Area, an IHG Hotel

Holiday Inn Downtown - Mercy Area, an IHG Hotel

3.0 star property
3-star hotel with indoor pool, near Wells Fargo Arena

8,0/10 Very good

989 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
The price is R2 549
Price available on 2022/06/27
Map
1050 6th Ave, Des Moines, IA, 50314
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Room service
  • 24-hour business center
  • Business center
  • 4 meeting rooms
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
For families
  • Rollaway/extra beds available (surcharge)
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Downtown Des Moines
  • Wells Fargo Arena - 9 min walk
  • Iowa Events Center - 10 min walk
  • Hy Vee Hall - 11 min walk
  • Des Moines Civic Center - 18 min walk
  • Hoyt Sherman Place - 23 min walk
  • Principal Park - 28 min walk
  • Drake University - 37 min walk
  • Veterans Memorial Auditorium - 1 min drive
  • Des Moines Public Library - 2 min drive
  • Pappajohn Sculpture Park - 5 min drive

Getting around

  • Des Moines International Airport (DSM) - 16 min drive

About this property

Holiday Inn Downtown - Mercy Area, an IHG Hotel

Holiday Inn Downtown - Mercy Area, an IHG Hotel offers a great location, putting you within just a 10-minute walk of Wells Fargo Arena and Iowa Events Center. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Genevieve Restaurant, which serves American cuisine and is open for breakfast, lunch, and dinner. A bar/lounge and a fitness center are offered, and in-room conveniences include refrigerators and microwaves. The helpful staff and restaurant get good marks from fellow travelers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
This information is provided by our partners.

At a glance

Hotel size

  • 251 rooms
  • Arranged over 10 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Express check-in/out
  • Minimum check-in age - 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Free onsite RV/bus/truck parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)

Taking the kids

  • Children's menu

Working away

  • 24-hour business center
  • 4 meeting rooms
  • Conference space (9000 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Picnic area
  • Terrace
  • Library
  • Fitness center
  • An indoor pool

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Assistive listening devices available

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • LCD television
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
  • Free rollaway/extra bed

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations

Special features

Dining

Genevieve Restaurant - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Cityscape Lounge - This lobby lounge specializes in American cuisine and serves dinner only. Happy hour is offered. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of USD 10.95 per person (approximately)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Holiday Inn Downtown Mercy Area
Holiday Inn Mercy
Holiday Inn Mercy Hotel
Holiday Inn Mercy Hotel Downtown Area
Holiday Inn Downtown Mercy Area Hotel Des Moines
Holiday Inn Downtown Mercy Area Hotel
Holiday Inn Downtown Mercy Area Des Moines

Frequently asked questions

Overall score and ratings

8,0

Very good

8,5/10

Cleanliness

8,5/10

Staff & service

7,9/10

Amenities

8,0/10

Property conditions & facilities

8,0/10

Eco-friendliness

6/10 Good

Eat breakfast somewhere else
The hotel was ok. Do not plan to eat the breakfast, free or otherwise. It was sub-par and looked and tasted as though it was made days in advance. The staff was very friendly though.
Kimberly, 5-night family trip
Verified Hotels.com guest review

6/10 Good

convenient parking near mercy hospital
We stayed here due to family needing operation at the hospital. The best thing was the onsite parking. The hotel is ok. It could use some renovation but no real complaints. Front desk folks very nice.
Caroline, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

The floor was soaked, the shower water temp was ridiculous, no one could shower. The bathroom was dirty.
1-night trip with friends
Verified Hotels.com guest review

6/10 Good

Probably won’t stay here again
The hotel is a little run down. Our room was clean and the bed was comfortable. The room was hot and although there was a thermostat in the room it did not work. The water pressure was terrible. The hotel staff was great.
Amy, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Jennifer, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Stephen, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fun family getaway
In town for Event w family……loved the restaurant for dinner and breakfast and fun pool time. Will stay here again. I would Recommend.
Amanda, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Brooke, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

good stay
Really enjoyed our stay. The restaurant hours were a little confusing, and room service would have been nice.
Eliot, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Then venues around the hotel were easy to get to.
Ashley, 1-night romance trip
Verified Expedia guest review