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Crystal Inn Hotel & Suites Salt Lake City - Downtown

3-star hotel with indoor pool, near Salt Palace

  • Free continental breakfast, free WiFi, and free parking
From
ZAR 1,337

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  • Guest Room
  • Guest Room
  • Indoor Pool
  • Breakfast Area
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1 / 32Guest Room
9,0.Superb.
  • Room was lovely. We had to travel with the woof pack and that was not an issue…we kept…

    May 10, 2021

  • The hotels app advertised extra “gold vip exclusive service” but we had to ask for…

    May 8, 2021

See all 3,001 reviews

Official standards

This property advises that it adheres to SafeStay (AHLA - USA) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Convenient
Easy parking
Walkable
Quiet
Dining options
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym

Property highlights

Main amenities

  • 175 guestrooms
  • Daily housekeeping
  • Indoor pool
  • Free airport shuttle
  • Ski storage
  • Fitness center

For families

  • Free cribs/infant beds
  • Microwave
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels

What’s around

  • In Downtown Salt Lake City
  • Salt Palace - 17 min walk
  • Vivint Smart Home Arena - 18 min walk
  • Temple Square - 24 min walk
  • Eccles Theater - 17 min walk
  • The Gateway - 20 min walk
The following facilities or services will be unavailable from September 9 2020 to June 1 2021 (dates subject to change):
  • Dining venue(s)

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Room, 1 King Bed
  • Standard Room, 2 Queen Beds
  • Suite, 1 King Bed, Jetted Tub
  • Single Queen - ADA
  • Standard Queen
  • Studio, 1 King Bed, Non Smoking
  • King Bar
  • Standard King w/ Jetted tub
  • Standard King
  • Executive Suite, 1 King Bed
  • Family Double Room

Location

  • In Downtown Salt Lake City
  • Salt Palace - 17 min walk
  • Vivint Smart Home Arena - 18 min walk

What’s around

Landmarks

  • In Downtown Salt Lake City
  • Salt Palace - 17 min walk
  • Vivint Smart Home Arena - 18 min walk
  • Temple Square - 24 min walk
  • Eccles Theater - 17 min walk
  • The Gateway - 20 min walk
  • City Creek Center - 21 min walk
  • Salt Lake Temple - 23 min walk
  • Conference Center - 24 min walk
  • Rose Wagner Performing Arts Center - 8 min walk
  • Eagle Gate College - 8 min walk

Getting around

  • Salt Lake City International Airport (SLC) - 9 min drive
  • Salt Lake Central Station - 17 min walk
  • North Temple Bridge/Guadalupe Station - 25 min walk
  • Murray Central Station - 10 min drive
  • Courthouse Station - 8 min walk
  • 900 South Station - 13 min walk
  • Gallivan Plaza Station - 13 min walk
  • Free airport shuttle

At a glance

Hotel size

  • This hotel has 175 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs and cats only)*
  • Specific rooms only*
  • 2 per room (up to 25 lbs)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Free airport shuttle (available 24 hours)

Parking

  • Free onsite self parking
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking and van parking on site
  • Onsite parking includes off-street options

Other information

  • No alcohol served onsite
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Free continental breakfast daily
  • Snack bar/deli

Things to do

  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Ski equipment rental shops nearby
  • Skydiving nearby
  • Sledding nearby
  • Snow tubing nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
  • Water skiing nearby
  • Windsurfing nearby

Working away

  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 2506
  • Conference space size (meters) - 233
  • Computer station

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Fireplace in lobby
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business centre
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Braille signage
  • Closed captioned TV
  • Visual fire alarm
  • Doorbell/telephone notification

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Hair dryer

Be entertained

  • 32-inch flat-screen TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Recreation

On Site

  • Fitness facilities
  • Sauna

Nearby

  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Ski equipment rental shops nearby
  • Skydiving nearby
  • Sledding nearby
  • Snow tubing nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
  • Water skiing nearby
  • Windsurfing nearby

Small print

Also known as

  • Crystal Inn Hotel Down Town
  • Crystal Inn Hotel Suites Salt Lake City Down Town
  • Crystal & Suites Salt City
  • Crystal Inn Hotel Suites Salt Lake City Downtown
  • Crystal Inn Hotel & Suites Salt Lake City - Downtown Hotel
  • Crystal Inn Hotel Salt Lake City Down Town
  • Crystal Salt Lake City Down Town
  • Crystal Inn Hotel Salt Lake City Downtown
  • Crystal Inn Hotel & Suites Salt Lake City - Downtown Utah
  • Crystal Inn Hotel And Suites Salt Lake City - Downtown
  • Crystal Hotel Salt Lake City
  • Crystal Inn Hotel
  • Crystal Salt Lake City Downtown

Optional extras

Rollaway beds are available for USD 10.0 per day

Pets are allowed for an extra charge of USD 50 per pet, per stay

Service animals exempt from fees

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Pool access available from 6:00 AM to midnight.

Guests can rest easy knowing there's a smoke detector and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and debit cards. Cash is not accepted. 

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Crystal Inn Hotel & Suites Salt Lake City - Downtown does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. RV/bus/truck parking is available.
  • Yes, there's an indoor pool. Guests have pool access from 6:00 AM to midnight.
  • Yes, cats and dogs are welcome, with a limit of 2 per room and maximum weight of 25 lbs per pet. There's a charge of USD 50 per pet, per stay. Service animals are exempt from fees.
  • You can check in from 3:00 PM - anytime. Check-out time is noon.
  • Yes. Nearby restaurants include Simply Sushi (4-min walk), Valter's Osteria (7-min walk), and P.F. Chang's (7-min walk).
  • Yes, a free airport shuttle is available.
  • Have fun with nearby winter activities like sledding, skiing, and snow tubing, and in warmer months enjoy a round of golf at the nearby golf course. Additional recreation nearby includes ecotours. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a sauna and a fitness center. Crystal Inn Hotel & Suites Salt Lake City - Downtown also has access to a nearby health club.
9,0.Superb.
  • 6,0.Good

    Okay

    It was fine. The masks being mandatory is super annoying .

    Sidney, 1 night family trip, May 8, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Good stay

    Nice clean comfortable,friendly service

    Jerry, 1 night family trip, May 8, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    2nd Week in a Row

    We came back to this hotel after having a good stay the week before. The looked at our special request to be on the first floor with our Service Animal and made sure we were there. The Front Desk Staff is top notch and the rooms very nice size. We really enjoyed out stay for the 2nd time and will be back!

    David, 1 night family trip, May 7, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Overall a nice place to stay.

    PROs: Very clean room. Big room. Comfortable bed and pillows. Nice staff. Decent breakfast. Noon check out time! Lots of food and entertainment close by. Good price. CONs: Small TV and most channels didn't fill the screen so it was extra small. Had to wear mask everywhere but my room and pool area. Didn't leave any towels after cleaning. Asked the front desk for towels didn't have any and said they would tell room service. After a hour had passed had to find room service myself to get the towels so I could take a shower...

    tyson, 3 night family trip, May 7, 2021

    Verified Hotels.com guest review

  • 4,0.Fair

    No housekeeping!

    Dirty. They do not offer housekeeping. Very dated. Terrible location. Homeless camps/tents are all over. You pay full price but get less services. We had to put our sheets on our bed ourself when we wanted a bed changed and we had to take out our own trash. Housekeeping does not even go in your room. They had posted a sign saying no housekeeping in the elevator, but since we used the stairs we did not see it. Not a nice surprise. They should tell you at check in or advertise no housekeeping. I would not have booked there if I knew. Not worth the money.

    Nathan, 2 night family trip, May 7, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Великолепно

    Очень приятный отель, классный персонал. Я редко рекомендую отели, но это мне очень понравился

    Boris, 1 night trip, May 5, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Great place to stay

    I was most impressed with the Front Desk Staff. I had stated I wanted a ground floor pet room and they made sure I had it. They knew who I was when I called to make sure they held my reservation for a later check in. When we wanted additional pillows and a blanket they were fast to help us. One of the best front desk staffs I've dealt with.

    David, 1 night family trip, May 1, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Huntsman trip

    I was able to check in quickly. Staff were all very professional and answered all my questions. The room was clean, up to date. The only discount was there was not an extra set of pillows for the hideaway bed. I'm sure they would have been provided if I asked. The breakfast was great even with the covid precautions in place. I will stay there again when I go back to Salt Lake City.

    William, 1 night family trip, Apr 28, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    It was a last minute booking and they were wonderful.

    Laurie, 1 night family trip, Apr 27, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Great friendly service

    Ronald, 2 night family trip, Apr 25, 2021

    Verified Hotels.com guest review

See all 3,001 reviews