Crowne Plaza Houston Galleria Area
3.5-star hotel in Memorial with outdoor pool and restaurant
- Free WiFi and free parking
- All (69)
- Interior (26)
- Exterior (2)
- Rooms (18)
- Fitness/Leisure (6)
- Bar/Dining (8)
- Other (9)
Lobby
Pool
Pool
Pool
Room, 1 King Bed, Non Smoking (Leisure) - Guest Room
Room, 2 Queen Beds, Non Smoking - Guest Room
Suite, Two Beds, Non-Smoking - Guest Room
Room, 1 King Bed, Non Smoking (Leisure) - Guest Room
Guest Room
Bathroom
Room, 1 King Bed, Non Smoking (Leisure) - Bathroom
Exterior
Exterior
Hotel Lounge
Hotel Bar
Restaurant
Restaurant
Restaurant
Lobby
Fitness Facility
Fitness Facility
Fitness Facility
Meeting Facility
Meeting Facility
Ballroom
Miscellaneous
Miscellaneous
Miscellaneous
In-Room Amenity
Superior Room - Guest Room
Suite, 1 King Bed, Non Smoking (King) - Guest Room
In-Room Amenity
Room, 1 King Bed, Non Smoking (Leisure) - Guest Room
Room, 1 King Bed, Accessible, Non Smoking (Mobility, Roll-In Shower) - Bathroom
Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower) - Bathroom
Restaurant
Breakfast Area
Restaurant
Ballroom
Ballroom
Hotel Interior
Miscellaneous
Guest Room
In-Room Amenity
In-Room Amenity
Room, 1 King Bed, Non Smoking (Leisure) - In-Room Amenity
Hotel Interior
Meeting Facility
Meeting Facility
Ballroom
Meeting Facility
Meeting Facility
Meeting Facility
Ballroom
Meeting Facility
Meeting Facility
Meeting Facility
Meeting Facility
Ballroom
Meeting Facility
Meeting Facility
Meeting Facility
Meeting Facility
Meeting Facility
Breakfast meal
Breakfast meal
Crowne Plaza Houston Galleria Area
Breakfast meal
Crowne Plaza Houston Galleria Area
Lobby[1/69]
Great friendly hotel staff.
The property had roaches and the rooms are very inconsistent. The initial room we were…
Hotels.com™ Rewards
Crowne Plaza Houston Galleria Area
from ZAR 1,263- Room, 1 King Bed, Non Smoking (Leisure)
- Superior Room
- Room, 2 Queen Beds, Non Smoking
- Room, 1 King Bed, Accessible, Non Smoking (Mobility, Roll-In Shower)
- Room, 1 King Bed, Accessible, Non Smoking (Mobility)
- Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)
- Suite, 2 Queen Beds, Non Smoking
- Suite, 1 King Bed, Non Smoking (King)
- Suite, 2 Queen Beds, Accessible, Non Smoking (Mobility)
At a glance
Key facts
Hotel size
- This hotel has 207 rooms
- This hotel is arranged over 6 floors
Arriving/leaving
- Check-in time 3 PM-2 AM
- Check-out time is 11 AM
- Express check-in/out
Required at check-in
- Credit card required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 21
Travelling with others
Pets
- Pets not allowed
Internet
- Free WiFi in public areas
- Free WiFi and wired Internet access in rooms
Transport
Parking
- Free self parking
Payment types at the property
Other information
- Smoke-free property
FAQs for Crowne Plaza Houston Galleria Area
Does Crowne Plaza Houston Galleria Area offer free cancellation for a full refund? Yes, Crowne Plaza Houston Galleria Area does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions. Is parking offered at Crowne Plaza Houston Galleria Area? Yes, there's free self parking. Is there a pool at Crowne Plaza Houston Galleria Area? Yes, there's an outdoor pool. Are pets allowed at Crowne Plaza Houston Galleria Area? Sorry, pets aren't allowed. What are the check-in and check-out times at Crowne Plaza Houston Galleria Area? You can check in from 3 PM to 2 AM. Check-out time is 11 AM. Are there restaurants at or near Crowne Plaza Houston Galleria Area? Yes, there's an onsite restaurant. Nearby restaurants include Vieng Thai (2.8 mi), Benjy's (3 mi), and California Pizza Kitchen (3 mi).
Recent reviews
Very good 8,2 From 638 reviews
Exceptional
Great
Great
Kumcha, us1 night trip
Poor
I will not be back
The night audit lady is very rude and unpleasant. No hospitality at all. There was a roach in my room. Also on the second floor dont sleep with the TV off, the refrigerator makes loud noises all through the night. The toilet flushes so loud and hard it feels like you both can fall through the floor.
us1 night trip
Very good
There was a $50 deposit that was not mentioned in the booking or the confirmation email which I should have known prior to checking in!
javanni, us1 night trip with friends
Exceptional
Comfortable, clean, I would stay here again
us1 night trip
Exceptional
Loved my time and stay at Crowne Plaza!!!
Staffing went out of their way to make sure my stay was excellent and comfortable. For Breakfast there was a good variety to choose from and it was delicious.
us2 night trip
Poor
HORRIBLE SERVICE, CIGARETTE ROOM
Firstly, it took OVER AN HOUR to check in. Secondly, we booked this room in advance and they didn't have the bed available I needed (king size, as I am very tall). After, FINALLY, getting checked in, I went to my room to find that even though it was labelled "non-smoking" it WREAKED of cigarette smoke. I checked out immediately and found a different room elsewhere. Then they wouldn't even refund me for the room when I called hotels.com even though you KNOW they made more money booking the room I vacated. Now I am out $600 thanks to these swindlers. BAD BAD BAD
us5 night business trip
Good
Not what it used to be
I've stayed at this location before. It seems more run down. My sheets didn't smell clean and water nozzle in the shower/tub had to be adjusted just right so it wouldn't leak and drip all night. There is a mini-mini fridge, but it's on the floor so you really have to crawl down to put a water bottle in it. Also concerning is what looked like auto glass in the parking lot, and new signs stating no responsiblity of damages.
Teresa, us1 night business trip
Good
I went there because my traveling from Galveston to Dallas took too long before nightfall. So we decided to stay the night.a biggest pet peeve is when they know there is more people for your room and they never bring up enough amenities .I didn't like how I had to wait almost 45 minutes for housekeeping to bring up extra towels and extra shampoo. for the price of the hotel it should have been pretty quick and I didn't stay the full time that I could have. The hotel manager did comp the breakfast buffet which was $50.it was a very pretty place indeed but the customer service was really lacking and the people checking in took forever because there was only one person at the desk and for check-ins at once.
Jerry, us1 night trip with friends
Exceptional
Very nice..
Room was clean and comfortable, and my husband and both loved the bathroom. Great location and awesome price. Will definitely stay again.
Brittany, us1 night trip
Poor
I was charged for the room by the hotel after paying hotels.com.
Maribeth, us1 night trip
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