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All properties in San Jose, California, United States of America
1 room, 2 adults

The Westin San Jose

4-star4 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Theme park(s) nearby
  • Connecting/adjoining rooms available
  • Free WiFi
302 South Market Street, San Jose, CA, 95113, United States of America

4-star hotel with restaurant, near San Jose Convention Center
  • Free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Theme park(s) nearby
    • Connecting/adjoining rooms available
    • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Pictures are not what the hotel is really like.. Sep 8, 2020
  • It was clean missing amenities but it’s Covid Sep 8, 2020

The Westin San Jose

from ZAR 1,919
  • Room, 1 Queen Bed
  • Room, 2 Queen Beds
  • Studio, 1 King Bed
  • Room, 2 Double Beds
  • Room, 1 King Bed, Non Smoking
  • Studio, 1 King Bed
  • Suite, 1 King Bed with Sofa bed
  • Suite, 1 King Bed with Sofa bed
  • Suite, 1 King Bed with Sofa bed (SW-M)

What’s around The Westin San Jose

Landmarks

  • In Downtown San Jose
  • San Jose Convention Center - 1 min walk
  • San Jose State University - 9 min walk
  • SAP Center at San Jose - 19 min walk
  • San Jose Civic Auditorium - 2 min walk
  • The Tech Interactive - 3 min walk
  • San Jose Museum of Art - 5 min walk
  • San Jose Center for the Performing Arts - 5 min walk

Getting around

  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 7 min drive
  • Palo Alto, CA (PAO-Santa Clara County) - 20 min drive
  • San Carlos, CA (SQL) - 28 min drive
  • Hayward, CA (HWD-Hayward Executive) - 31 min drive
  • Watsonville, CA (WVI-Watsonville Municipal) - 53 min drive
  • San Jose Diridon Station - 18 min walk
  • Tamien Station (Caltrain) - 4 min drive
  • San Jose College Park Station - 4 min drive
  • Convention Center Station - 2 min walk
  • San Antonio Station - 5 min walk
  • Santa Clara Station - 8 min walk

At a glance

Key facts

Hotel size

  • This hotel has 171 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3:00 PM-6:00 AM
  • Check-out time is noon
  • Express check-in/out
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets stay free (dogs only)

  • Specific rooms only *

  • 1 per room (up to 60 lbs)

  • Pets must be supervised

  • Food and water bowls available

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Valet parking* on site (limited)

  • Discounted street parking nearby

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • 24-hour fitness facilities
  • Golfing nearby
Working away
  • 24-hour business center
  • Number of meeting rooms - 6
  • Conference space
  • Conference space size (feet) - 8849
  • Conference space size (meters) - 822
  • Computer station
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
Facilities
  • Year Built - 1926
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Braille signage
  • Closed captioned TV
  • Grab bar - near toilet
  • Visual fire alarm
  • Lever door handles
Languages Spoken
  • English
  • Filipino
  • French
  • Japanese
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
Be entertained
  • 40-inch flat-screen TV
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Free bottled water
More
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Il Fornaio(Temp. Closed) - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

The Westin San Jose’s small print

Also known as

  • Claire Hotel
  • Westin San Jose Hotel
  • Westin San Jose
  • The Sainte Claire Hotel San Jose
  • Larkspur Collection Sainte Claire
  • The Westin San Jose Hotel
  • The Westin San Jose San Jose
  • The Westin San Jose Hotel San Jose
  • Claire Sainte
  • Hotel Sainte
  • Hotel Sainte Claire
  • Sainte Claire
  • Sainte Claire Hotel
  • Sainte Claire Hotel San Jose
  • Sainte Claire San Jose
  • Sainte Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines; the SafeStay (AHLA - USA) sanitization guidelines; and the Intertek Cristal (3rd party expert - Global) sanitization guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: USD 100.00 per stay

Optional extras

Valet parking costs USD 45.00 per night

Parking is available nearby and costs USD 55 per night (100 ft away; open 24 hours)

Cooked-to-order breakfast is offered for an extra charge of USD 17 for adults and USD 17 for children (approximately)

Pets are allowed for an extra charge

Service animals exempt from fees

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for The Westin San Jose

  • Does The Westin San Jose offer free cancellation for a full refund?
    Yes, The Westin San Jose does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at The Westin San Jose?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at The Westin San Jose?
    Yes. Valet parking costs USD 45.00 per night. Parking spots may be limited.
  • Are pets allowed at The Westin San Jose?
    Yes, dogs stay free, with a limit of 1 per room and maximum weight of 60 lbs per pet. A pet fee will be charged. Service animals are exempt from fees.
  • What are the check-in and check-out times at The Westin San Jose?
    You can check in from 3:00 PM to 6:00 AM. Check-out time is noon.
  • Are there restaurants at or near The Westin San Jose?
    Yes, there's an onsite restaurant that serves Italian cuisine. Nearby restaurants include McCormick & Schmick's (3-min walk), Bijan Bakery and Café (3-min walk), and Social Policy (4-min walk).

Recent reviews

Fabulous 8,6 From 482 reviews

Exceptional 10,0
Great spot!
Phil, us1 night business trip
Poor 2,0
NEVER COMING BACK
NO VALET PARKING
Jennifer, us4 night trip
Exceptional 10,0
Beautiful hotel
The Westin San Jose is beautiful. I loved all the amenities, like the Starbucks coffee in the room, the Tazo tea in the room, and their complimentary toiletries. It is located in downtown San Jose and the building itself is a historic landmark. Overall, the property is clean and gorgeous. The staff is very helpful and friendly. The only con is the parking. While I didn’t mind using the downtown convention center parking garage located slightly down the street from the hotel, I thought that the hotel should at least validate parking. Even if they can’t fully validate the parking price, they should at least be able to give it to you at a better rate than $32 for overnight parking.
Laura, us2 night business trip
Exceptional 10,0
A good stay
It was a short stay but the front desk was nice and the room was clean 😃
Andrew, us1 night trip with friends
Exceptional 10,0
The hotel did not have a place to eat nor a place to park your car
Larry, us2 night family trip
Exceptional 10,0
So comfortable!
The room was a decent size. The bed and blankets were extremely comfortable, like sleeping on a cloud, and I loved the shower. The hotel itself is centrally located which is convenient! Overall very happy with my stay!
Alexis, us1 night trip with friends
Exceptional 10,0
Clean and comfortable
gerardo, us1 night trip
Fair 4,0
Below Westin Standards
Thank you for your email.  I am extremely disappointed in the level of service that I received during my stay at the Westin this past weekend.  I booked the Westin SJ as my place to stay for the night of my wedding before departing for my honeymoon.  We arrived with no parking so we had to unload and street park which was expected due to Covid.  We got all of our luggage on the bell hop cart and I took it to the third floor where we were assigned our room.  Upon arrival of the room,  it smelled like smoke in a smoke free hotel so we called to have our room changed.  We had to lug all of our luggage back to the Lobby because there was no one there to assist and had our room changed to the 5th floor.  Upon arrival to the 5th floor room, the room was hot so I tried to lower the temperature.  It showed that I had lowered it to 69 degrees but it would not go lower than 75.  It was not working and I called for service and they said no maint person was on site so they can switch me out or I had to figure it out.  I did not want to lug my luggage anymore and it seemed like the temp was dropping but it only went down 1 degree from 76 so my room was pretty hot the entire night for what was supposed to be a nice stay the day we got married.  Also called for service to see if plates/utensils could be brought to our room but that was unavailable as well.  I understand a lot of changes due to Covid but this was far below the standard of service I come to expect from a Westin hotel. 
us1 night trip
Exceptional 10,0
Nice stay
Location is convenient to downtown San Jose parking is challenging but if you can find street parking it’s free ! Otherwise there is a lot across the way from the hotel . Restaurant is closed however there are loads of food options nearby . Refrigerator is in the room which was convenient as well.
Genean, us1 night family trip
Very good 8,0
No housekeeping services.
us3 night family trip

The Westin San Jose

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