Ritz Acapulco Hotel All Inclusive

Photo gallery for Ritz Acapulco Hotel All Inclusive

Primary image
On the beach, sun loungers, beach umbrellas, beach towels
Outdoor pool, pool umbrellas, sun loungers
In-room safe, blackout drapes, iron/ironing board, free WiFi
In-room safe, blackout drapes, iron/ironing board, free WiFi

Overview of Ritz Acapulco Hotel All Inclusive

Ritz Acapulco Hotel All Inclusive

3.0 star property
All-inclusive beachfront property with outdoor pool, near Condesa Beach

7,6/10 Good

589 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
Av. Costera Miguel Aleman 159, Acapulco, GRO, 39670
Main amenities
  • Daily housekeeping
  • On the beach
  • 2 restaurants and 2 bars/lounges
  • Outdoor pool
  • Free children's club
  • Fitness center
  • Sauna
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Self parking
  • Children's pool
Feel at home
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Costera Acapulco
  • Parque Papagayo - 6 min drive
  • La Quebrada Cliffs - 16 min drive
  • Playa Caletilla - 16 min drive

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 37 min drive
  • Area shuttle (surcharge)

About this property

Ritz Acapulco Hotel All Inclusive

At Ritz Acapulco Hotel All Inclusive, you can hit the beach to enjoy the shade from a beach umbrella or relax in a sun lounger. The outdoor pool provides fun for everyone, and guests can also take advantage of a fitness center and a sauna. Villalinda, one of 2 restaurants, offers a beachfront location and serves breakfast, lunch, and dinner. Other highlights at this all-inclusive property include 2 bars/lounges, a free kid's club, and a poolside bar. The helpful staff and beach location get good marks from fellow travelers.

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and select beverages included

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Surfing/body boarding
Windsurfing

Land activities

Fitness facilities
Soccer

Lessons/classes/games

Aerobics

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Theme parties

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 240 rooms
  • Arranged over 15 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)
  • Babysitting*
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (MXN 58 per night)

Offsite

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar

Traveling with children

  • Free children's club
  • Children's pool
  • Childcare in room (surcharge)

What to do

  • On the beach
  • Discount at nearby fitness center

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness center
  • An outdoor pool
  • Arcade/game room
  • Sauna
  • Massage/treatment rooms

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • Plasma television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and select beverages included

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Surfing/body boarding
Windsurfing

Land activities

Fitness facilities
Soccer

Lessons/classes/games

Aerobics

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Theme parties

Dining

Villalinda - This beachfront restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
La Cava - This restaurant specializes in Mediterranean cuisine and serves dinner only. Reservations are required.
Bar Margaritas - Onsite bar.

Fees & policies

Optional extras

  • Area shuttle service is offered for an extra charge

Renovations and closures

The property is closed between April 07 and May 31.

Children & extra beds

  • In-room babysitting is available for an extra charge

Parking

  • Self parking costs MXN 58 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

Acapulco Ritz
Hotel Ritz Acapulco All Inclusive
Hotel Ritz Playa Acapulco
Ritz Acapulco All Inclusive
Ritz Acapulco de Playa
Ritz Acapulco Hotel
Ritz Acapulco Hotel de Playa All Inclusive
Ritz Hotel Acapulco
Ritz Hotel Playa All Inclusive
Ritz Playa
Ritz Acapulco Hotel Playa All Inclusive
Ritz Acapulco Playa
Ritz Acapulco Playa All Inclusive
Ritz Playa All Inclusive
Ritz Acapulco Hotel de Playa
Ritz Acapulco Hotel All Inclusive Acapulco
Ritz Acapulco Hotel de Playa All Inclusive
Ritz Acapulco Hotel All Inclusive All-inclusive property

Frequently asked questions

Overall score and ratings

7,6

Good

8,0/10

Cleanliness

8,1/10

Staff & service

7,7/10

Amenities

6,9/10

Property conditions & facilities

7,6/10

Eco-friendliness

10/10 Exceptional

The staff treated us very, very well. Would most definitely stay here again!
Jeremy, 5-night romance trip
Verified Expedia guest review

2/10 Poor

Byron, 3-night trip
Verified Expedia guest review

6/10 Good

Never again
This hotel is overrated. Although the location is great and the food is not bad, Ritz Acapulco Hotel, which used to be a great hotel in the past, it's outdated. The room furniture is old, the air conditioning is very noisy (like an old airplane motor dying), the clean service is poor. Worst: the swimming pool is over crowded as well as the night activities even in COVID epoch! And the wifi works only at the lobby.
ROSARIO, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Staff very helpful and kind
Isidoro, 5-night family trip
Verified Expedia guest review

2/10 Poor

The property is so old and run down. So many issues with our room. One of the bathrooms got flooded and the bathtub and sinks were clogged. On Saturday while getting hair and makeup done, there was water all over the floor and it smelled horrible. When my family and I arrived back to the room on Sunday early morning but still dark, my daughter almost fell because of puddles of water on the floor. So horrible and disgusting. Terrible experience.
Roger, 6-night family trip
Verified Expedia guest review

4/10 Fair

I liked that the price for an all-inclusive included. The variety of food options was very limited. The survive from the waiters was excellent. The rooms have very thin walls and I found this out because my room was on the twelve floor and you can hear all the traffic and honking too clear
2-night trip
Verified Orbitz guest review

6/10 Good

Due to COVID19 measures, we could not use the all inclusive meals because of long queues over the weekend
2-night family trip
Verified Expedia guest review

8/10 Very good

Kurtis, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Very friendly staff, nice buffet and great nightly shows!
6-night trip with friends
Verified Orbitz guest review

10/10 Exceptional

Very nice staff and the food and drinks are great! Each night they have great entertainment shows.
6-night trip with friends
Verified Expedia guest review